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Xerox DocuPrint N17 Service Manual
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Repair Analysis Procedures (RAPs)
7.3.9 “Tray 1 Jam/Open Tray 1
Open Front Cover/Remove Jam Sheet” Message (E2)
or
MBF Jam/Remove All Paper
Open Front Cover/Remove Jam Sheet” Message (E2)
Initial Analysis
Inspect the condition of Tray 1 and the MBF Tray feed rolls. Clear or replace if necessary.
1 Curled sheets of paper are being used in the input paper tray.
Y: Load fresh paper.
N: Go to step 2.
2 The code appears when power comes on.
Y: Go to step 3.
N: Go to step 4.
3 There is a sheet of paper or foreign object which would have actuated the Registration Sensor.
Y: Remove the paper or object.
N: Go to step 6.
4 The Main Motor Assembly is functioning properly.
NOTE: The Main Motor Assembly can be inspected while performing Diagnostic Mode 1 - Main Motor.
Open the Front Cover Assembly and bypass the Front Cover Interlock.
Y: Go to step 5.
N: Go to
RAP 7.4.19 Drive Assembly Failure.
5 All the transmission gears of the Drive Assembly are functioning properly.
NOTE: The Drive Assembly gears can be inspected while performing Diagnostic Mode 1, Main Motor.
Y: Go to step 6.
N: Go to
RAP 7.4.19 Drive Assembly Failure.
6 Tray 1 Feed Roll Assembly and cams are functioning properly.
NOTE: Open the Front Cover and remove the EP Cartridge. Tray 1 Feed Roll Assembly and cams can
be inspected by pressing the Interlock Switch while performing Diagnostic Mode 1, Confirm Tray
1 Solenoid Operation.
Y: Go to step 8.
N: Go to step 7.
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