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Xerox DocuPrint N17 Service Manual
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General Procedures/Information
5.3 Diagnostic Mode 2 Error and Status Codes
NOTE: These error codes may be displayed on the printer control panel if a fault condition is detected
during Diagnostic Mode 2 operation when the print engine cannot access the normal system
error messages. See 5.3.1 Error/Status Code Display Conditions, Printer Action, and Recovery
Procedures for more detailed information on these status codes.
Table 5.3.0.1 Error and Status Code Table
Error/Status
Code
Message Displayed on LCD
Description
U6
NV MEMORY FAIL
There is a problem in the Print Engine
Controller Nonvolatile Memory (CPU).
U2
PRINTER FAULT
U2: LASER FAIL
There is a problem in the Laser Assembly.
U4
PRINTER FAULT
U4: FUSER FAIL
There is a problem in the Fuser.
U5
PRINTER FAULT
U5: FAN FAIL
There is a problem in the Fan.
U1
PRINTER FAULT
U1: MOTOR FAILURE
There is a problem in the Main Motor.
E11
PRINTER FAULT
E11: T2/3 REMOVED
Paper Tray 2 or 3 is removed.
E9
PRINTER FAULT
E9: OCT REMOVED
The OCT Unit is removed.
E5
PRINTER FAULT
E5: CLOSE COVERS
An interlock switch is open (Front Cover
or Rear Cover).
E8
PRINTER FAULT
E8: ENV. REMOVED
The Envelope Feeder is not in place.
E7
PRINTER FAULT
E7: DUP REMOVED
The Duplex Module is not in place.
E4
PRINTER FAULT
E4: OPEN COVERS
There is a paper jam in the Exit Sensor
area (Exit jam).
E3
PRINTER FAULT
E3: OPEN COVERS
There is a paper jam between the Regis-
tration Sensor and the Exit sensor (Regis-
tration jam).
E2
PRINTER FAULT
E2: OPEN COVERS
There is a paper jam between the current
Feeder Assembly and the Registration
Sensor (Misfeed jam).
E1
PRINTER FAULT
E1: OPEN COVERS
There is a paper jam in the Duplex Mod-
ule (Refeed jam).
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