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Xerox DocuPrint N17 Service Manual
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Duplex Module Option
10.8.3 Non-Supported Paper Size Inserted in the Duplex Mode
1 Check the paper size. One of the four available sizes of paper (Legal 14”, Legal 13”, A4, or
Letter) is being used.
Y: Go to step 2.
N: Use paper in a size that is supported.
2 Check the configuration sheet for the paper size set for the MBF Tray. The paper matches that
selected on the configuration sheet.
Y: Go to step 3.
N: Use the paper size corresponding to the size displayed on the configuration sheet.
3 Check the paper size. The paper size reported matches the size of the paper in the Tray
Assembly.
NOTE: Execute Diagnostics Mode 1, Paper Tray Size, to check set size.
Y: Go to step 5.
N: Go to step 4.
4 Perform a Tray Assembly analysis.
NOTE: Check if the paper guide in the back of the Tray is adjusted properly.
NOTE: Refer to Table 7.4.15.1 and Table 7.4.15.2 for switch combinations for various sheet sizes.
Check if the Size Sensor Assembly shows a correct switch combination for the size of the print
sheets present in the Tray when the Tray presses the Size Spring Sensor Assembly.
Remove the Tray Assembly and perform a visual inspection while inserting the Paper Tray into
the slot.
Y: Go to
RAP 10.8.6 Duplex Sensor Assembly Failure.
N: Replace the Tray Assembly.
5 Perform a Duplex Sensor Assembly analysis. Check if the Duplex Sensor Assembly pushes the
actuator when it detects the presence of a sheet and turns it back when there is no sheet
present.
Remove the Duplex Sensor Assembly and perform a visual inspection.
Y: Go to step 6.
N: Replace the Duplex Sensor Assembly.
6 Perform a Duplex Sensor Assembly analysis. Check if the Duplex Sensor Assembly is functioning
normally.
You can inspect it by performing Diagnostic Mode 1, Sensor Input Test.
Y: Replace the Print Engine Controller.
N: Go to
RAP 10.8.6 Duplex Sensor Assembly Failure.
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