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Xerox DocuPrint N17 Service Manual
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500-Sheet Paper Feeder Option
8.9.2 Insert Tray 2, Insert Tray 3 (C3)
1 Remove the 500 sheet paper tray and inspect the condition of the Size Sensor switch actuators.
The switch actuators contact the size switch sensor springs when the tray is inserted.
Y: Go to step 2.
N: Replace the 500 sheet tray.
2 Execute Diagnostic Mode 1 - Paper Tray Size. The paper size reported corresponds to the size
of the paper loaded.
Y: Replace the Print Engine Controller.
N: Go to
RAP 8.9.5 Sensor Assembly Size Failure.
8.9.3 Tray 2 Empty, Tray 3 Empty (C5)
Initial Action
In this case C5 is a Status Code that usually appears when trying to reproduce a paper-out condition
while printing in the Diagnostics Mode from the lower tray(s). When a C5 “No Paper” condition is dis-
played, an associated tray is usually displayed with it. Please ensure that the correct size paper is in the
tray.
1 The selected tray is out of paper.
Y: Load the paper tray with the correct size paper.
N: Go to step 2.
2 Remove the 500 Tray Assembly. Check if the plate in the tray will rise up
fully into position when
the plate release is actuated.
Y: Go to step 3.
N: Remove any obstructions that might be preventing the tray from rising fully into position.
Ensure that the plate release actuator is projecting out from the left side far enough to
actuate the plate release as the tray is inserted into the printer. Replace the 500 Tray
Assembly.
3 The No Paper Actuator for the 500 Tray Assembly is functioning normally.
Y: Go to step 4.
N: Inspect and correct/replace the No Paper Actuator.
4 The No Paper Sensor for the 500 Tray Assembly is functioning correctly. This can be verified by
performing Diagnostic Mode 1, Input Sensor Test.
Y: Replace the Print Engine Controller.
N: Go to step 5.
5 Verify the continuity of the Deck Harness Assembly and the Tray Harness Assembly. The
Harness is good.
Y: Replace the Deck Tray 500 Paper Size PWB.
N: Replace the defective harness.
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