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Phaser 5400 Laser Printer Service Guide

RAP 15 Error Code

E4-0: Exit Jam Open

Rear and Top Cover

There is a paper jam at the Exit Sensor.

Table 35

Error Code E4: Exit Jam Troubleshooting Procedure

Step Actions and Questions

Yes

PAPER PATH INSPECTION AND TEST PRINTS

1. Inspect the paper path for paper, debris or foreign

material causing an obstruction.

2. Enter Diagnostics mode.

3. From the Main Menu, select Test Print / Print Pattern /

press [4] to start printing test pages, [0] to stop.

4. Run 25 test prints from Tray 1.

When the E4 Exit Jam error code is displayed, is

there paper on the Exit Sensor?

Go to
Step 3.

Go to
Step 2.

EXIT SENSOR TEST

1. Enter Diagnostics mode.

2. From the Main Menu, select Component Test / Sensor

Input / press [4] to start, [0] to stop.

3. Actuate and deactuate the Exit Sensor while

observing the LCD.

Does the LCD counter increment each time you

press and release the actuator?

Replace the
Print Engine
Controller
Board
[RRP 8.5,

page 310

Go to
RAP 67,

page 170

Does the printer have the Duplex option

installed?

Go to
Step 8.

Go to
Step 4.

REAR COVER EXIT & PINCH ROLLERS CHECK

1. Enter Diagnostics mode.

2. From the Main Menu, select Component Test / Main

Motor / press [4] to start motor, [0] to stop.

Do the Exit Rollers and Pinch Rollers on the Rear

Cover rotate smoothly?

Go to
Step 6.

Go to
Step 5.

EXIT & FUSER DRIVE GEAR CHECK

1. Remove the Left Side Cover [RRP 1.1,

page 250

2. Enter Diagnostics mode.

3. From the Main Menu, select Component Test / Main

Motor / press [4] to start motor, [0] to stop.

4. Observe the Exit and Fuser Drive Gears.

Do the gears rotate smoothly?

Replace
Rear Cover
Assembly
[RRP 1.9,

page 258

Replace the
Fuser
Assembly
[RRP 5.1,

page 288

RERUN TEST PRINTS

1. Enter Diagnostics mode.

2. From the Main Menu, select Test Print / Print Pattern /

press [4] to start test pages, [0] to stop.

Does the Error Code reappear?

Go to
Step 7.

Problem
solved.

FUSER INSPECTION

Inspect the Fuser Assembly for obstructions or
contamination.

Is the Fuser Assembly clean and fee of

obstructions?

Check the
Exit
Assembly.
Clean or
replace as
necessary.

Clean or
replace the
Fuser
Assembly
[RRP 5.1,

page 288

Содержание 5400N - Phaser B/W Laser Printer

Страница 1: ...Service Quick Reference Guide P H A S E R 5 4 0 0 L A S E R P R I N T E R...

Страница 2: ......

Страница 3: ...ice personnel only To avoid personal injury do not perform any servicing other than that contained in operating instructions unless you are qualified to do so This printing August 2002 Rev 1 721P58301...

Страница 4: ...vice technician for changes to the cord or connector Warning If the product loses the ground connection usage of knobs and controls and other conductive parts can cause an electrical shock Note A Note...

Страница 5: ...a concentrated narrow beam of infrared light The laser beam in this machine is invisible Although you cannot see the beam it can still cause severe eye damage Direct eye exposure to the laser beam ma...

Страница 6: ...re in place Most importantly read and obey all posted warning labels Warning Turning the power off using the On Off switch does not de energize the printer You must remove the power cord to disconnect...

Страница 7: ...nd ground A protective ground connection by way of the grounding conductor in the power cord is essential for safe operation This product is certified under IEC 825 as a Class 1 Laser Product CLASS 1...

Страница 8: ...e Phaser 5400 Laser Printer meets the following standard Laser class 3B maximum 5 mW wavelength 780 nm The following LASER symbol will be displayed at the start of any procedure where possible exposur...

Страница 9: ...isruptive interference to nearby radio and television reception switch the equipment off to determine if it is the true cause of the interference If the equipment is the cause of the interference the...

Страница 10: ...riques pour les appareils de classe A stipul s das le r glement sur le brouillage radio letrique du Minist re des Communcations du Canada European Notice This equipment was tested and is determined to...

Страница 11: ...x Phaser 5400 Laser Printer Service Guide Blank Page...

Страница 12: ...l 6 Display Screen 7 Rear Panel 8 Print Engine Assemblies 9 Paper Path Information 15 Printer Specifications 17 RAM and Printer Capabilities 17 Basic Specifications 18 Electrical Specifications 18 Mec...

Страница 13: ...ence Repair Analysis Procedure RAP Table 109 Printer Performance Problems 110 Image Quality Troubleshooting 176 Introduction 176 Image Quality Defect Definitions 177 Diagnostics Test Prints Service Te...

Страница 14: ...Assembly 252 RRP 1 4 Front Cover 253 RRP 1 5 Lower Left Cover 254 RRP 1 6 HVPS Cover 255 RRP 1 7 Lower Rear Cover 256 RRP 1 8 MBF Gear Cover 257 RRP 1 9 Rear Cover 258 RRP 2 1 Multi sheet Bypass Feede...

Страница 15: ...RRP 7 6 Bias Transfer Roller BTR Assembly 304 RRP 8 1 System Controller PWB 305 RRP 8 2 High Voltage Power Supply HVPS Board 307 RRP 8 3 Duplex Interface Board 308 RRP 8 4 Main Fan 309 RRP 8 5 Print E...

Страница 16: ...et Feeder 352 RRP 12 2 Left Side Cover 354 RRP 12 3 Upper Rear Cover 355 RRP 12 4 Lower Rear Cover 356 RRP 12 5 Right Side Cover 357 RRP 12 6 Front Cover 358 RRP 12 7 Tray Assembly 359 RRP 12 8 2000 S...

Страница 17: ...Stacker HCS 2 of 2 410 PL 11 1 500 Sheet Feeder 1 of 3 412 PL 11 2 500 Sheet Feeder 2 of 3 414 PL 11 3 500 Sheet Feeder 3 of 3 416 PL 12 1 2000 Sheet Feeder 1 of 4 418 PL 12 2 2000 Sheet Feeder 2 of...

Страница 18: ...ii Wiring Diagrams 449 Wiring Diagram Notations 449 Organization 450 Master Connection and Wiring Diagram 451 Base Engine Wiring Diagrams 454 500 Sheet Feeder 465 Duplex Assembly 467 1000 Sheet High C...

Страница 19: ...xviii Phaser 5400 Laser Printer Service Guide Blank Page...

Страница 20: ...12 FRU Assemblies Sensors and Interlock Locations 5 Main Drive 13 Figure 13 FRU Assemblies Sensors and Interlock Locations 6 FRU Circuit Assemblies 14 Figure 14 Paper Path Flow 15 Figure 15 Paper Pat...

Страница 21: ...sor Assembly 266 Figure 55 MBF No Paper Sensor Assembly 267 Figure 56 MBF Tray Assembly 268 Figure 57 MBF No Paper Sensor Assembly 268 Figure 58 MBF Feed Solenoid 269 Figure 59 Tray 1 Feed Solenoid 27...

Страница 22: ...ply HVPS Board 307 Figure 97 Duplex Interface Board 308 Figure 98 Main Fan 309 Figure 99 Shield Cover 310 Figure 100 Print Engine Controller Board Cover 311 Figure 101 Print Engine Controller Board 31...

Страница 23: ...re 140 No Paper Sensor Actuator 350 Figure 141 Sensor Cover 351 Figure 142 Preregistration Sensor 351 Figure 143 Removing the Printer 352 Figure 144 Left Side Cover 354 Figure 145 Upper Rear Cover 355...

Страница 24: ...igure 186 500 Sheet Feeder 3 of 3 416 Figure 187 2000 Sheet Feeder 1 of 4 418 Figure 188 2000 Sheet Feeder 2 of 4 420 Figure 189 2000 Sheet Feeder 3 of 4 422 Figure 190 2000 Sheet Feeder 4 of 4 424 Fi...

Страница 25: ...Duplex Interface PWB Full Stack Sensor 463 Figure 212 Controller and Control Panel 464 Figure 213 500 Sheet Feeder Tray 2 Wiring Diagram and Signal Information Between Components 465 Figure 214 500 S...

Страница 26: ...2 Table 20 Paper Size Actuators 43 Table 21 Error Code C3 Insert Tray 2 or Tray 3 500 Sheet Feeder Troubleshooting Procedure 44 Table 22 Paper Size Actuators 45 Table 23 Error Code C3 2000 Sheet Feede...

Страница 27: ...le 49 Error Code PSE 1 Paper Size Jam Troubleshooting Procedure 94 Table 50 Paper Size Actuators 95 Table 51 Error Code U1 Motor Failure Troubleshooting Procedure 96 Table 52 Error Code U2 Laser ROS L...

Страница 28: ...500 Sheet Feeder Feed Solenoid Troubleshooting Procedure 161 Table 93 500 Sheet Feeder Motor Troubleshooting Procedure 163 Table 94 500 Sheet Feeder Assembly Not Recognized Troubleshooting Procedure 1...

Страница 29: ...Feeder 391 Table 131 PL 4 1 MBF Assembly 393 Table 132 PL 4 2 Paper Handler 395 Table 133 PL 5 1 Paper Transport 397 Table 134 PL 6 1 Rear Cover Assembly with Fuser 399 Table 135 PL 7 1 Frame and Dri...

Страница 30: ...nd maintaining the Phaser 5400 Laser Printer To ensure complete understanding of the product participation in Xerox Phaser 5400 service training is recommended Machine Orientation For servicing the Ph...

Страница 31: ...e paper creating a dry permanent print The printer requires 110 VAC 50 60 Hz or optionally 220 240 VAC 50 60 Hz using 1 1 kw for warm up and approximately 890 watts for a print cycle Power saver mode...

Страница 32: ...Kit also a Customer Replaceable Consumable and normally purchased and installed by the customer regardless of Warranty or Contract entitlement consists of two items rated for replacement at 200 000 L...

Страница 33: ...Curl Extension 3 Control Panel 4 Paper Support and Stopper 5 Multi sheet Bypass Feeder closed 6 Tray 1 7 Paper Amount Indicator 8 Power Switch Rear view 9 Rear Cover closed 10 Power Cord Receptacle 1...

Страница 34: ...A4 Letter Tray shown as Tray 1 A3 Ledger Tray shown as Tray 2 in the 500 sheet Feeder 3 2 000 Sheet Feeder shown as Tray 3 Rear view 4 Optional Duplex Module installed 5 Optional Hard Drive installed...

Страница 35: ...to print reports such as the configuration sheet which lists the printer s current settings Figure 6 Control Panel 1 Display screen 2 Four indicator LEDs Online indicator LED Form Feed indicator LED...

Страница 36: ...es and Troubleshooting Manual Displays information about the status of the printer or the job in process Examples The printer is online and ready to accept print jobs The printer is processing data Th...

Страница 37: ...8 Phaser 5400 Laser Printer Service Guide Rear Panel Figure 7 Rear Panel s5400 344 CR1 View Port LEFT R E A R USB Parallel Ethernet...

Страница 38: ...following four FRUs Laser Scanner stand alone unit Print Cartridge contains Bias Charge Roller Cleaning Blade Drum Detack Saw Mag Roller CM Blade Fuser contains Heat Roller Pressure Roller Bias Trans...

Страница 39: ...10 Phaser 5400 Laser Printer Service Guide Figure 9 FRU Assemblies Sensors and Interlock Locations 2...

Страница 40: ...Phaser 5400 Laser Printer Service Guide 11 Figure 10 FRU Assemblies Sensors and Interlock Locations 3 Detack Saw Registration Bias Transfer Rollers and Paper Transport Assembly...

Страница 41: ...12 Phaser 5400 Laser Printer Service Guide Figure 11 FRU Assemblies Sensors and Interlock Locations 4 Fuser Area Full Stack Sensor...

Страница 42: ...Phaser 5400 Laser Printer Service Guide 13 Figure 12 FRU Assemblies Sensors and Interlock Locations 5 Main Drive...

Страница 43: ...14 Phaser 5400 Laser Printer Service Guide Figure 13 FRU Assemblies Sensors and Interlock Locations 6 FRU Circuit Assemblies...

Страница 44: ...ervice Guide 15 Paper Path Information Paper is fed from the Tray or the Multi sheet Bypass Feeder MBF and transported through the printer to the exit along the paper path shown in the following figur...

Страница 45: ...inter Service Guide The figure below is a cut away side view of the Phaser 5400 Laser Printer that shows the paper paths and the major components directly related to the paper transportation Figure 15...

Страница 46: ...l download space for fonts macros and images Increased throughput for complex pages duplex pages and larger paper sizes A3 Ledger Increased PostScript VM virtual memory Collated sets without the Hard...

Страница 47: ...ed on Measured at 72 F 22 C ambient temperature with the specified voltage Ranges of paper sizes A6 Card stock to Tabloid Extra see Table 9 and Table 10 for details Printable area The print quality is...

Страница 48: ...0 18 1 27 60 500 Sheet Feeder A4 Letter size 13 4 5 3 50 1 19 7 43 9 17 3 9 5 21 500 Sheet Feeder A3 Ledger size 13 4 5 3 50 1 19 7 58 9 23 2 10 5 23 2000 Sheet Feeder 41 0 16 1 49 0 19 3 50 9 20 0 23...

Страница 49: ...t condensation Severe conditions Assured period 48 hours 122 140 F 50 60 C 85 95 RH Without condensation The assured altitude is 0 3000 m above sea level When transported by air in a cargo room pressu...

Страница 50: ...fy the specified print quality without shaking the Print Cartridge when consecutively printing on A4 Letter size sheets LEF under the normal conditions with 5 image coverage A double sided print is co...

Страница 51: ...3 Ledger SEF S 5 66 6 06 6 83 7 61 D 10 90 11 29 11 60 12 71 A3 SEF S 5 59 5 99 6 76 7 54 D 10 45 10 88 11 59 12 45 Letter LEF S 4 41 4 81 5 58 6 36 D 8 25 8 62 9 36 10 20 A4 LEF S 4 38 4 78 5 55 6 32...

Страница 52: ...Control Panel System Menu Table 11 Supported Media and Media Sizes Tray 1 Tray 2 Tray 3 Media Media Size A4 Letter A3 Ledger 2000 Sheet Feeder Multi sheet Bypass Feeder A3 297 x 420 mm SEF 2 SEF A4 2...

Страница 53: ...Tray 2000 Sheet Feeder Multi sheet Bypass Feeder Simplex Width 148 297 mm 5 83 11 69 in 210 297 mm 8 27 11 69 in None 76 2 305 mm 3 12 in Length 98 4 216 mm 3 875 8 5 in 139 7 431 8 mm 5 5 17 in None...

Страница 54: ...aper Paper with paper fasteners ribbons staples tape etc attached Label stock with exposed backing sheet Printing Accuracy Table 14 Printing Accuracy Item Accuracy Measuring Conditions Registration Le...

Страница 55: ...nsumables printer cartridge media etc or Options refer to Xerox Supplies and Accessories on page 428 of this manual Table 15 Components to Be Replaced Periodically Fuser Unit 200 000 prints Letter LEF...

Страница 56: ...p Cover 69 RAP 15 Error Code E4 0 Exit Jam Open Rear and Top Cover 72 RAP 16 Error Code E5 Close Covers 74 RAP 17 Insert MBF 76 RAP 18 Close Tray 2 Rear Door Close Tray 3 Rear Door 78 RAP 19 Close Sta...

Страница 57: ...iew fault history in the Control Panel using Print Menu Display Faults When the 3 key is pressed the first fault will be displayed Continue to press the 3 key to view the entire fault history It will...

Страница 58: ...echnician could take using this technical manual to service the printer engine and options To use the Service Flowchart start at Block 1 to identify the problem After you have identified the problem r...

Страница 59: ...the wall outlet 3 Remove the Toner Cartridge and shield it from strong light 4 Inspect the printer interior and remove any foreign matter such as paper clips staples pieces of paper paper dust or tone...

Страница 60: ...o to the PRINTER PERFORMANCE area in the Troubleshooting Section of this manual 3 If you have a print image problem go to the IMAGE QUALITY area in the Troubleshooting section of this manual 4 Follow...

Страница 61: ...locations and signal names 7 Repair Analysis Procedures may ask you to run a specific diagnostic routine in order to test a component or circuit The Tests Adjustments and Resetting NVRAM sections of t...

Страница 62: ...and the paper trays are in place and all of the interlock switches are actuated 7 All voltage values given in the Repair Analysis Procedures are approximate values Actual measured voltages may vary m...

Страница 63: ...the printer is OFF 2 Press and hold buttons 2 and 6 on the Control Panel while you switch printer power ON Continue holding until IOT appears in the display approximately 20 seconds 3 When the Control...

Страница 64: ...t Feeder elevator did not reach home position within the prescribed time 2 Paper level sensor on when 2000 Sheet Feeder Tray is opened Open and close 2000 Sheet Feeder paper tray Go to RAP 3 page 46 T...

Страница 65: ...Hard Disk Memory Failure Power Off On ESS M Controller memory has failed 32 MB on board Power Off On Remove Options Replace System Controller PWB RRP 8 1 page 305 NV Memory Fail Power Off On ESS N Co...

Страница 66: ...rinting Reg Sensor is OFF when the specified time has passed timing from Feed Roll ON Comment Tray 2 misfeed with 500 Sheet Feeder installed as Tray 2 Open Top Cover or Feeder and remove the sheets th...

Страница 67: ...nsor is being actuated at Power Up 3 Exit Sensor is ON when the interlock is closed 4 Exit Sensor turns from OFF to ON at Erase Cycle Open Top Cover remove EP Cartridge and remove any paper Go to RAP...

Страница 68: ...ve any paper Go to RAP 21 page 84 Duplex Unit Fail or Removed E9 1 E9 Duplex Fail Duplex module removed while power is on Reinstall Duplex Module Go to RAP 22 page 86 Stacker Bin Fail Power Off On E9...

Страница 69: ...Motor Power Off On Go to RAP 30 page 96 Laser Failure Power Off On U2 U2 Laser Fail 1 Laser Signal intervals are longer than the Ready time interval 20 seconds after the start of Laser warm up 2 The l...

Страница 70: ...s detected during power on 2 A write error is detected during write to the Nonvolatile Memory Power Off On Go to RAP 37 page 105 0101 DIMM 1 DIMM in slot J4 has failed Go to RAP 34 page 102 0101 DIMM...

Страница 71: ...agnostics Mode 2 From the Main Menu select Component Test Tray 1 Size press 4 Does the paper size indicated on the LCD match the paper size in Tray 1 Replace Print Engine Controller Board RRP 8 5 page...

Страница 72: ...llowing printer components and areas are associated with this specific problem One or more of these components or areas may have failed partially or completely If you cannot isolate this problem using...

Страница 73: ...PAPER SIZE SENSOR TEST 1 Remove the paper tray 2 Scroll to Sensor Input press 4 3 One at a time press and release each of the size actuators for the problem tray Does the LCD counter increment each t...

Страница 74: ...ce each component or troubleshoot each area listed below one at a time until you isolate and solve the problem Print Engine Controller Board RRP 8 5 page 310 Tray 2 3 PL 2 1 page 386 PL 2 2 page 388 L...

Страница 75: ...y lower each time you press the Stopper Link Go to Step 3 Replace the Stopper Link RRP 12 17 page 369 3 STOPPER LINK 1 Enter Diagnostics mode 2 From the Main Menu select Component Test Sensor Input pr...

Страница 76: ...page 310 Replace the Paper Height Sensor RRP 12 15 page 367 8 SUSPECT COMPONENTS The following printer components and areas are associated with this specific problem One or more of these components or...

Страница 77: ...4 MBF TRAY TEST PRINT 1 Enter Diagnostics mode 2 From the Main Menu select Test Print Input Tray MBF press 4 to select MBF as Input Tray 3 From the Main Menu select Test Print Print Pattern press 4 t...

Страница 78: ...remove a sheet of paper into the MBF Does the MBF No Paper Actuator move smoothly when paper is inserted then removed Go to Step 10 Replace the actuator 10 MBF NO PAPER SENSOR CHECK 1 Enter Diagnostic...

Страница 79: ...No Paper Sensor Actuator Does the No Paper Sensor Actuator move smoothly Go to Step 4 Replace the No Paper Sensor Actuator RRP 11 20 page 350 4 NO PAPER SENSOR 1 Enter Diagnostics mode 2 From the Main...

Страница 80: ...asure the voltage between P J13 7 and frame ground as you actuate and deactuate the No Paper Sensor Does the voltage measure 0 9 VDC when deactuated and 2 76 VDC when actuated Replace the Print Engine...

Страница 81: ...tep 2 2 STACK FULL SENSOR ACTUATOR INSPECTION Visually inspect the Stack Full Sensor Actuator Does the actuator move freely and appear to be in good condition not broken or damaged Go to Step 3 Replac...

Страница 82: ...ge 307 3 Check for continuity between P J502 and P J527 as follows J527 1 and J502 1 J527 2 and J502 2 J527 3 and J502 3 Is there continuity between each of the pins Go to Step 8 Repair or replace the...

Страница 83: ...component or troubleshoot each area listed below one at a time until you isolate and solve the problem Stack Full Sensor Actuator RRP 5 4 page 294 Stack Full Sensor RRP 5 2 page 289 Print Engine Cont...

Страница 84: ...OR INSPECTION Visually inspect the Stack Full Sensor Actuator Does the actuator appear to be in good condition not broken or damaged and does it move freely when actuated Go to Step 3 Replace the HCS...

Страница 85: ...Check for continuity between P J502 and P J527 as follows J527 1 and J502 1 J527 2 and J502 2 J527 3 and J502 3 Is there continuity between the pins Go to Step 8 Repair or replace the HCS Stack Full...

Страница 86: ...Repair Analysis Procedure replace each component or troubleshoot each area listed below one at a time until you isolate and solve the problem HCS Stack Full Sensor Actuator RRP 10 7 page 324 HCS Stack...

Страница 87: ...the No Paper Sensor Actuator up and release Does the LCD counter increment each time you press and release the No Paper Sensor Actuator Replace the Print Engine Controller Board RRP 8 5 page 310 Go t...

Страница 88: ...The following printer components and areas are associated with this specific problem One or more of these components or areas may have failed partially or completely If you cannot isolate this proble...

Страница 89: ...ounter increment each time you actuate the Registration Sensor Actuator Replace the Print Engine Controller Board RRP 8 5 page 310 Go to RAP 50 page 135 3 REGISTRATION CLUTCH TEST 1 From the Main Menu...

Страница 90: ...specifications Go to Step 4 Replace with paper within size specs 4 MBF FEED ROLLERS CHECK 1 Open the MBF door 2 Enter Diagnostics mode 3 From the Main Menu select Test Print Input Tray MBF press 4 to...

Страница 91: ...ution Go to Step 9 Go to Step 10 9 RETARD CHUTE ASSEMBLY INSPECTION 1 Remove the Retard Chute Assembly RRP 3 1 page 273 2 Inspect the retard holder and retard arm for damage Is the Retard Chute Assemb...

Страница 92: ...eplace with paper within size specs 4 PROBLEM TRAY REPLACEMENT 1 Remove problem paper tray and install Tray 1 into the problem feeder 2 Enter Diagnostics mode 3 From the Main Menu select Test Print Pr...

Страница 93: ...sembly RRP 11 12 page 339 Inspect the Rear Chute Assemblyfor damaged missing or broken Idler Rollers and Springs Replace the Retard Chute Assembly RRP 11 12 page 339 9 SUSPECT COMPONENTS The following...

Страница 94: ...printer power OFF 2 Remove the 2000 Sheet Feeder Right Side Cover RRP 12 5 3 Open the Upper Rear Cover 4 Manually rotate the top gear clockwise 5 Inspect the rotation of the 2000 Sheet Feeder Motor A...

Страница 95: ...y or completely If you cannot isolate this problem using the steps in this Repair Analysis Procedure replace each component or troubleshoot each area listed below one at a time until you isolate and s...

Страница 96: ...pages 0 to stop 4 Print approximately 25 pages or until the above Paper Jam message appears and printing stops 5 Open the Top Cover 6 Remove the Print Cartridge 7 Inspect the position of the paper Is...

Страница 97: ...135 7 SUSPECT COMPONENTS The following printer components and areas are associated with this specific problem One or more of these components or areas may have failed partially or completely If you c...

Страница 98: ...stics mode 4 From the Main Menu select Component Test Main Motor cheat the Top Cover Interlock and press 4 to start motor Note If continuing to Step 5 allow motor to run until you complete the next st...

Страница 99: ...an the Detack Saw or replace the Paper Transport Assembly RRP 4 1 page 283 10 HEAT ROLLER IDLER GEAR TEST Rotate the Heat Roller Idler Gear Does the Heat Roller Idler Gear rotate smoothly Go to Step 1...

Страница 100: ...r Analysis Procedure replace each component or troubleshoot each area listed below one at a time until you isolate and solve the problem Main Gear Drive Assembly RRP 6 1 page 295 MBF Gears PL 4 1 page...

Страница 101: ...page 310 Go to RAP 67 page 170 3 Does the printer have the Duplex option installed Go to Step 8 Go to Step 4 4 REAR COVER EXIT PINCH ROLLERS CHECK 1 Enter Diagnostics mode 2 From the Main Menu select...

Страница 102: ...art motor 5 After a few seconds press 0 to stop motor 6 From the Main Menu select Component Test Exit Motor Rev L press 4 to start motor 0 to stop Does the Exit Motor rotate smoothly in both direction...

Страница 103: ...witch Does the Top Cover actuate the Interlock Switch Go to Step 4 Replace the Top Cover RRP 1 3 page 252 4 REMOVE LOWER REAR COVER 1 Switch printer power OFF 2 Remove the Lower Rear Cover RRP 1 7 pag...

Страница 104: ...MPONENTS The following printer components and areas are associated with this specific problem One or more of these components or areas may have failed partially or completely If you cannot isolate thi...

Страница 105: ...nt each time you press and release the actuator Replace the Print Engine Controller Board RRP 8 5 page 310 Go to Step 4 4 NO FROM STEP 4 ABOVE 1 Switch printer power OFF 2 Remove the Left Side Cover R...

Страница 106: ...mpletely If you cannot isolate this problem using the steps in this Repair Analysis Procedure replace each component or troubleshoot each area listed below one at a time until you isolate and solve th...

Страница 107: ...the Print Engine Controller Board RRP 8 5 page 310 Go to Step 3 3 NO FROM STEP 3 ABOVE 1 Switch printer power OFF 2 Remove the 2000 Sheet Feeder Lower Rear Cover RRP 12 4 page 356 3 Switch printer po...

Страница 108: ...nnot isolate this problem using the steps in this Repair Analysis Procedure replace each component or troubleshoot each area listed below one at a time until you isolate and solve the problem Upper Re...

Страница 109: ...ine Controller Board RRP 8 5 page 310 Go to Step 4 4 NO FROM STEP 3 ABOVE 1 Switch printer power OFF 2 Remove the HCS Front Cover RRP 10 4 page 321 3 Disconnect P J524 from the HCS Board 4 Switch prin...

Страница 110: ...page 326 9 SUSPECT COMPONENTS The following printer components and areas are associated with this specific problem One or more of these components or areas may have failed partially or completely If...

Страница 111: ...erlock 2 Enter Diagnostics mode 3 From the Main Menu select Component Test Dup Motor On Low press 4 Do the Duplex Motor and rollers turn smoothly at low speed Go to Step 4 Replace Duplex Assembly PL 1...

Страница 112: ...e Duplex Assembly Repair or replace the Duplex Interface Harness PL 9 1 page 404 9 DUPLEX ROLLERS 1 Remove the Duplex Assembly 2 Inspect the Duplex Assembly rollers for contamination and wear Are the...

Страница 113: ...l press 4 while observing the Exit Gate Solenoid 4 Press 4 again while observing the Exit Gate to reverse its exit position Does the Exit Gate Solenoid change position each time 4 is pressed Go to Ste...

Страница 114: ...em using the steps in this Repair Analysis Procedure replace each component or troubleshoot each area listed below one at a time until you isolate and solve the problem HCS Motor Assembly RRP 10 8 pag...

Страница 115: ...nter power ON 5 Measure the voltage between P19 4 on the Print Engine Controller Board and frame ground Does the voltage measure 1 6 VDC Replace the Print Engine Controller Board RRP 8 5 page 310 Go t...

Страница 116: ...is problem using the steps in this Repair Analysis Procedure replace each component or troubleshoot each area listed below one at a time until you isolate and solve the problem Print Engine Controller...

Страница 117: ...inter power OFF 2 Remove the HCS Front Cover RRP 10 4 page 321 3 Disconnect P J514 from the HCS Board 4 Check for continuity between the following pins P514 2 and P19 2 P514 3 and P19 3 P514 4 and P19...

Страница 118: ...oblem still occur Go to Step 3 Problem solved 3 HARNESS CONTINUITY CHECK 1 Remove the 2000 Sheet Feeder Harness assembly 2 Check for continuity between the pins as follows J601 1 and J131 7 J601 2 and...

Страница 119: ...between J14 1 P141 1 J14 2 P141 2 and J14 3 P141 3 Go to Step 3 Repair or replace the Toner Sensor Harness Assembly as necessary PL 8 1 page 402 3 TONER SENSOR ASSEMBLY REPLACEMENT Replace the Toner S...

Страница 120: ...ray 1 2 Remove any paper from the MBF 3 Enter Diagnostics mode 4 From the Main Menu select Component Test Sensor Input Test press 4 to start test 0 to stop 5 Open the MBF Cover and carefully pull down...

Страница 121: ...Print Engine Controller Board RRP 8 5 page 310 Go to Step 3 3 CONTINUITY CHECK Perform a continuity check of the harness to the CRUM Board specifically P J 21 1 to P J 211 4 P J 21 2 to P J 211 3 Is t...

Страница 122: ...r Board RRP 8 5 page 310 Go to Step 3 3 CONTINUITY CHECK Perform a continuity check of the harness to the CRUM Board specifically P J 21 1 to P J 211 4 P J 21 2 to P J 211 3 Is there continuity betwee...

Страница 123: ...place with paper that meets specs 4 INSPECTING GUIDES Inspect the side guides and Paper Stack End Guide in the problem Tray Are all guides properly set for the size of paper installed Go to Step 5 Pro...

Страница 124: ...roblem One or more of these components or areas may have failed partially or completely If you cannot isolate this problem using the steps in this Repair Analysis Procedure replace each component or t...

Страница 125: ...Assembly Drive Gear Does the Fuser rotate smoothly Go to Step 4 Replace the Fuser 4 REGISTRATION ROLLERS ROTATION CHECK 1 Open the Top Cover 2 Remove the Print Cartridge 3 Manually rotate the Metal Re...

Страница 126: ...of the rollers Do the Tray 1 Pick Up Rollers rotate smoothly Go to RAP 47 page 128 Repair or replace the gears or assembly as necessary PL 4 2 page 394 9 SUSPECT COMPONENTS The following printer compo...

Страница 127: ...ontroller Board RRP 8 5 page 310 3 SCANNER MOTOR CHECK 1 Enter Diagnostics mode 2 From the Main Menu select Component Test ROS Motor press 4 to start the Laser Scanner Motor 0 to stop Can you hear the...

Страница 128: ...pletely If you cannot isolate this problem using the steps in this Repair Analysis Procedure replace each component or troubleshoot each area listed below one at a time until you isolate and solve the...

Страница 129: ...ain Menu select Test Print Print Pattern press 4 to start printing test pages 0 to stop 3 Run 20 to 30 test pages Does the Fuser Failure error code reappear Go to RAP 49 page 133 Problem solved 3 SUSP...

Страница 130: ...ch printer power ON 4 Check for 24 VDC between P J161 13 and frame ground 5 Check for 0 6 VDC between P J161 12 and frame ground Are both voltages 24 VDC and 0 6 VDC correct Replace the LVPS RRP 8 6 p...

Страница 131: ...Go to Step 3 3 DIMM RETEST VERIFICATION 1 Switch printer power OFF 2 Remove the DIMM from Slot 2 J5 and reinstall it into Slot 1 J4 3 Switch printer power on Is the 0101 DIMM 1 error message still dis...

Страница 132: ...Go to Step 3 3 DIMM RETEST VERIFICATION 1 Switch printer power OFF 2 Remove the DIMM from Slot 1 J4 and reinstall it into Slot 2 J5 3 Switch printer power on Is the 0102 DIMM 2 error message still dis...

Страница 133: ...Go to Step 3 3 DIMM RETEST VERIFICATION 1 Switch printer power OFF 2 Remove the DIMM from Slot 1 J4 and reinstall it into Slot 3 J6 3 Switch printer power on Is the 0103 DIMM 3 error message still dis...

Страница 134: ...e the Print Engine Controller Board RRP 8 5 page 310 4 NON VOLATILE MEMORY CONFIGURATION CODES Check the NVM Data one by one referring to the NVRAM Configuration Table of Non Volatile Memory Configura...

Страница 135: ...106 Phaser 5400 Laser Printer Service Guide Blank Page...

Страница 136: ...is quick and easy for you including sending a simple print job to the printer The object is merely to print anything on a sheet of paper for evaluation On other occasions follow the procedure as inst...

Страница 137: ...e 151 HVPS Assembly RAP 59 on page 153 Electrical Noise RAP 60 on page 157 Low Paper Tray 2 or Tray 3 500 Sheet Feeder RAP 61 on page 159 500 Sheet Feeder Feed Solenoid RAP 62 on page 161 500 Sheet Mo...

Страница 138: ...page 190 Vertical Process Streaks RAP 76 on page 192 Horizontal Scan Streaks RAP 77 on page 194 Residual Image Ghosting RAP 78 on page 197 Black Prints RAP 79 on page 199 Background RAP 80 on page 20...

Страница 139: ...e not as specified in the following steps the cause must be corrected Caution the customer NOT to connect the machine to the wall outlet Advise the customer that a licensed electrician must correct th...

Страница 140: ...tage between Line and Neutral between AC Line and Earth Ground and between Neutral and Earth Ground 2 The voltage between Line and Neutral and between Line and Earth Ground should range from 196 to 24...

Страница 141: ...ch 3 Check for pin to pin continuity between P22 and P222 Is there continuity between both pins Replace the Registration Clutch RRP 4 3 on page 286 Repair or replace the Registration Clutch Harness as...

Страница 142: ...USPECT COMPONENTS The following printer components and areas are associated with this specific problem One or more of these components or areas may have failed partially or completely If you cannot is...

Страница 143: ...the main power ON 4 Measure the voltage between the bottom of Fuse F101 and P J167 pin 3 Does the voltage match the line voltage Problem Solved Replace the LVPS RRP 8 6 page 312 4 Measure the voltage...

Страница 144: ...Phaser 5400 Laser Printer Service Guide 115 Table 65 LVPS Voltages Red Lead Black Lead Voltage P J161 pin 10 Frame Ground 5 0 VDC P J161 pin 11 Frame Ground 3 3 VDC P J161 pin 3 Frame Ground 24 VDC...

Страница 145: ...n Table 67 on the LVPS Are all the voltages correct Go to Step 2 Replace the LVPS RRP 8 6 on page 312 2 1 Switch the printer power OFF 2 Reconnect P J161 to the LVPS 3 Switch the printer power ON and...

Страница 146: ...PWB 5 1 Switch the printer power OFF 2 Reconnect one of the disconnected plugs 3 Switch the printer power ON 4 Measure the voltages listed in Table 67 Are all the voltages correct Repeat the step wit...

Страница 147: ...ly and Ready is displayed on the Control Panel Problem solved Replace the System Controller Board RRP 8 1 page 305 3 OPTIONS ISOLATION 1 Switch printer power OFF 2 Reinstall one of the removed options...

Страница 148: ...Test at least one Paper Size switch and the Low Paper Sensor must be actuated 1 Enter Diagnostics mode 2 From the Main Menu select Component Test Sensor Input press 4 to start test 0 to stop 3 Push up...

Страница 149: ...116 5 SYSTEM CONTROLLER 3 3 VDC CHECK 1 Remove the Left Side Cover RRP 1 1 page 250 2 On the System Controller Board measure the voltage between P J3 1 and P J3 2 Does the voltage measure 3 3 VDC bet...

Страница 150: ...PS measure 24 VDC Replace the System Controller Board 5 VDC Power Supply RRP 8 9 page 315 Replace the LVPS RRP 8 6 page 312 11 REMOVE OPTIONS 1 Switch printer power OFF 2 Remove any options connected...

Страница 151: ...isolate this problem using the steps in this Repair Analysis Procedure replace each component or troubleshoot each area listed below one at a time until you isolate and solve the problem Wiring and c...

Страница 152: ...2 Does the voltage at P J3 1 and P J3 2 measure 3 3 VDC Go to Step 5 Go to Step 3 3 3 3 VDC NO LOAD CHECK ON SYSTEM CONTROLLER BOARD 1 Switch printer power OFF 2 Disconnect P J3 from the System Contr...

Страница 153: ...ted and frame ground Do all the voltages listed in the column with P J18 connected measure correctly Go to Step 9 Replace the Control Panel PL 1 1 page 384 9 REMOVE OPTIONS FROM SYSTEM CONTROLLER BOAR...

Страница 154: ...ntil you isolate and solve the problem Control Panel Assembly PL 1 1 page 384 Harness Assembly System Controller Board to Control Panel PL 9 1 page 404 Harness Assembly 3 3V PL 9 1 page 404 Power Supp...

Страница 155: ...continuity Replace the Control Panel Assembly PL 1 1 page 384 Replace the Wiring Harness PL 9 1 page 404 4 KEYPAD TEST Press keypad buttons 1 3 and 5 7 while observing the LCD Note Keypad numbers inc...

Страница 156: ...Phaser 5400 Laser Printer Service Guide 127 Table 74 Keypad Pin Voltage Pin Voltage 1 3 3 VDC 5 3 3 VDC 2 0 VDC 6 1 3 VDC 3 1 3 VDC 7 3 3 VDC 4 0 VDC 8 0 VDC...

Страница 157: ...o Step 4 Replace the LVPS RRP 8 6 page 312 4 Is the voltage on pin 6 correct Go to Step 5 Replace the Print Engine Controller Board RRP 8 5 page 310 5 Is the voltage on pin 5 correct Replace the LVPS...

Страница 158: ...more of these components or areas may have failed partially or completely If you cannot isolate this problem using the steps in this Repair Analysis Procedure replace each component or troubleshoot e...

Страница 159: ...the Print Engine Controller Board and frame ground measure 24 0 VDC Replace the Print Engine Controller Board RRP 8 5 page 310 Replace the LVPS RRP 8 6 page 312 4 YES FROM STEP 2 ABOVE 1 Enter Diagno...

Страница 160: ...t Cartridge Switch Is the tab on the Print Cartridge intact Go to Step 11 Replace the Print Cartridge PL 8 1 page 402 11 LASER SAFETY SWITCH ACTUATOR Press and release the Laser Safety Switch Actuator...

Страница 161: ...omponents or areas may have failed partially or completely If you cannot isolate this problem using the steps in this Repair Analysis Procedure replace each component or troubleshoot each area listed...

Страница 162: ...72 3 Is there continuity between P172 1 and P172 3 Go to Step 4 Go to Step 3 3 NO FROM STEP 2 ABOVE 1 Remove the Right Side Cover RRP 1 2 page 251 2 Ensure the Rear Cover is closed 3 Check for continu...

Страница 163: ...RRP 8 5 page 310 Replace the LVPS RRP 8 6 page 312 8 SUSPECT COMPONENTS The following printer components and areas are associated with this specific problem One or more of these components or areas ma...

Страница 164: ...ged Go to Step 3 Replace the Registration Sensor Actuator RRP 4 2 page 285 3 YES FROM STEP 2 ABOVE 1 Switch printer power OFF 2 Remove the Left Side Cover RRP 1 1 page 250 and the Print Engine Control...

Страница 165: ...isolate this problem using the steps in this Repair Analysis Procedure replace each component or troubleshoot each area listed below one at a time until you isolate and solve the problem Registration...

Страница 166: ...2 Remove the Left Side Cover RRP 1 1 page 250 and the Print Engine Controller Board Cover RRP 8 5 page 310 3 Disconnect P J12 from the Print Engine Controller Board 4 Switch printer power ON CAUTION...

Страница 167: ...1 and J121 6 Is there continuity between each of the wires Replace the MBF No Paper Sensor Assembly RRP 2 7 page 267 Replace the MBF Combo Harness PL 4 2 page 394 7 SUSPECT COMPONENTS The following p...

Страница 168: ...over RRP 1 1 page 250 4 Remove the Print Engine Controller Board Cover RRP 8 5 page 310 5 Disconnect P J21 from the Print Engine Controller Board 6 Check for continuity between J21 4 and J21 3 as you...

Страница 169: ...ctuator RRP 2 6 page 266 3 YES FROM STEP 2 ABOVE 1 Switch printer power OFF 2 Remove the Left Side Cover RRP 1 1 page 250 and the Print Engine Controller Board Cover RRP 8 5 page 310 3 Disconnect P J1...

Страница 170: ...and J121 3 Is there continuity between each of the wires Replace the Tray 1 No Paper Sensor RRP 2 6 page 266 Replace the MBF Combo Harness PL 4 2 page 394 7 SUSPECT COMPONENTS The following printer co...

Страница 171: ...Diagnostics mode 2 From the Main Menu select Component Test Sensor Input press 4 to start 0 to stop 3 One at a time press each of the Size Actuators while observing the display Does the LCD counter i...

Страница 172: ...and P20 5 when pressing SW2 P20 4 and P20 5 when pressing SW3 P20 3 and P20 5 when pressing SW4 Bottom Is there continuity in each case Replace the Print Engine Controller Board RRP 8 5 page 310 Chec...

Страница 173: ...ore of these components or areas may have failed partially or completely If you cannot isolate this problem using the steps in this Repair Analysis Procedure replace each component or troubleshoot eac...

Страница 174: ...O FROM STEP 2 ABOVE 1 Remove the MBF Assembly 2 On the MBF Assembly measure the resistance between P121 7 and P121 8 Is the resistance approximately 170 to 185 ohms Repair or replace the MBF Harness P...

Страница 175: ...Rollers rotate smoothly without stalling or jerking Problem solved Replace the Turn Roller Clutch RRP 2 3 page 262 or Turn Roller Assembly RRP 2 1 page 259 as necessary 9 SUSPECT COMPONENTS The follow...

Страница 176: ...STEP 2 ABOVE 1 Remove the MBF Assembly 2 On the MBF Assembly measure the resistance between P121 9 and P121 10 Is the resistance approximately 90 ohms Repair or replace the MBF Harness PL 9 1 page 40...

Страница 177: ...roll to Turn Roll Clutch press 4 to energize clutch 4 Scroll to Tray 1 Feed Sol press 4 Was a sheet of paper fed from Tray 1 to the Registration Rollers Problem solved Replace the Tray 1 Feed Solenoid...

Страница 178: ...2 ABOVE 1 Remove the MBF Assembly 2 On the MBF Assembly measure the resistance between P121 11 and P121 12 Is the resistance approximately 90 ohms Repair or replace the MBF Combo Harness PL 4 2 page...

Страница 179: ...enu select Component Test MBF Feed Sol press 4 to start 0 to stop 6 Scroll to Main Motor press 4 to start motor Was a sheet of paper fed from the MBF to the Registration Rollers Problem solved Replace...

Страница 180: ...e Controller Board RRP 8 5 page 310 Replace the LVPS RRP 8 6 page 312 3 YES FROM STEP 1 ABOVE Measure the voltage between P14 3 and frame ground Does the voltage measure 5 0 VDC Go to Step 4 Replace t...

Страница 181: ...If you cannot isolate this problem using the steps in this Repair Analysis Procedure replace each component or troubleshoot each area listed below one at a time until you isolate and solve the problem...

Страница 182: ...AC TEST 1 Enter Diagnostics mode 2 From the Main Menu select Component Test Charge Roll AC 3 Cheat the Top Cover Interlock switch 4 Measure the AC voltage between the Right Side Guide Charge Terminal...

Страница 183: ...7 Go to Step 7 7 NO FROM STEP 6 ABOVE 1 Switch printer power OFF 2 Remove the Left Side Cover RRP 1 1 page 250 and the Print Engine Controller Board Cover RRP 8 5 page 310 3 Switch printer power ON 4...

Страница 184: ...ety practices and avoid getting in close proximity of the contact or meter probe 3 Press 4 to test 0 to stop Does the voltage measure approximately 620 25 VAC Go to Step 12 Replace the HVPS RRP 8 2 pa...

Страница 185: ...blem using the steps in this Repair Analysis Procedure replace each component or troubleshoot each area listed below one at a time until you isolate and solve the problem HVPS Assembly RRP 8 2 page 30...

Страница 186: ...ct all contacts on the Right Print Cartridge Guide Assembly and the terminals on the Print Cartridge Are the terminals in good condition and contacting properly when the cartridge is installed Go to S...

Страница 187: ...lete the test run without shutting down Replace the HVPS Board Assembly RRP 8 2 page 307 Go to Step 11 11 PRINT ENGINE CONTROLLER BOARD REPLACEMENT Replace the Print Engine Controller Board RRP 8 5 pa...

Страница 188: ...2 From the Main Menu select Component Test Sensor Input press 4 to start 0 to stop 3 Press and release the Low Paper Sensor Actuator Does the LCD counter increment each time you press and release the...

Страница 189: ...een P J13 7 Tray 2 or P J132 8 Tray 3 and frame ground as you actuate and deactuate the Low Paper Sensor Does the voltage measure 0 9 VDC when deactuated and 0 0 VDC when actuated Replace the Print En...

Страница 190: ...Assembly 2 Measure the resistance between P135 1 and P135 2 Does the resistance measure approximately 90 ohms Repair or replace the Feed Head Harness PL 11 3 page 416 Replace the Tray 2 3 Feed Soleno...

Страница 191: ...J13 4 and frame ground Does the voltage measure 3 2 VDC Check the continuity of the Feeder Harnesses P J132 to P H131 and P J131 to P J13 Repair or replace as necessary PL 11 3 page 416 Replace the Pr...

Страница 192: ...the 500 Sheet Feeder Board RRP 11 7 page 334 Go to Step 3 3 24 V CHECK AT P J 13 ON THE PRINT ENGINE CONTROLLER BOARD Measure the voltage at P J 13 3 on the Print Engine Controller Board to frame grou...

Страница 193: ...inter power OFF 2 Remove the Left Side Cover RRP 1 1 page 250 and the Print Engine Controller Board Cover RRP 8 5 page 310 3 Disconnect P J13 from the Print Engine Controller Board 4 Switch printer po...

Страница 194: ...the Print Engine Controller Board RRP 8 5 page 310 Go to Step 7 7 P136 TO P132 CONTINUITY 1 Switch printer power OFF 2 Remove the Left Cover RRP 11 3 page 330 from the top 500 Sheet Feeder Board and...

Страница 195: ...ed between all pins Replace the Feeder Board RRP 11 7 page 334 Repair or replace the harness between P J13 and P J131 PL 9 1 page 404 or between P J131 and P J132 PL 11 2 10 SUSPECT COMPONENTS The fol...

Страница 196: ...C Replace the Print Engine Controller Board RRP 8 5 page 310 Replace the LVPS RRP 8 6 page 312 4 FUSER EXIT SENSOR 1 Switch printer power OFF 2 Reconnect P J17 to the Print Engine Controller Board 3 S...

Страница 197: ...RP 11 3 page 330 3 Disconnect P J133 from the Feeder Board 4 Switch printer power ON 5 Measure the voltage between P133 7 and frame ground the between P133 9 and frame ground Do both voltages measure...

Страница 198: ...nuity between P J132 and P J131 the between P J131 and P J13 Repair replace as necessary 7 SUSPECT COMPONENTS The following printer components and areas are associated with this specific problem One o...

Страница 199: ...8 and frame ground Does the voltage measure 24 VDC Go to Step 4 Go to Step 3 3 CONTINUITY CHECK 1 Switch printer power OFF 2 Check for continuity between P J504 and P J514 as follows J504 1 and J514...

Страница 200: ...the steps in this Repair Analysis Procedure replace each component or troubleshoot each area listed below one at a time until you isolate and solve the problem LVPS RRP 8 6 page 312 Duplex Board RRP...

Страница 201: ...rocedure Step Actions and Questions Yes No 1 POWER OFF 1 Switch printer OFF and wait 20 30 seconds before proceeding with sub step 2 2 Press and hold 0 and 4 as you switch printer power ON 3 You may r...

Страница 202: ...C wall outlet 2 Use a digital multimeter to monitor the voltage at the AC wall outlet 3 Monitor the AC voltage for 30 minutes or longer Does the voltage at the AC wall outlet meet printer specificatio...

Страница 203: ...d 9 INTERFACE CABLE REPLACEMENT 1 Replace the Interface Cable connecting the host computer to the printer if applicable IF NOT APPLICABLE GO TO STEP 10 2 Run test prints from the host computer Does th...

Страница 204: ...the communication problem 15 The following printer components and areas are associated with this specific problem One or more of these components or areas may have failed partially or completely If yo...

Страница 205: ...cal and horizontal for paper fed from that particular tray Cleaning procedures should always be performed before beginning any Print Quality Repair procedure Be sure that the paper meets printer speci...

Страница 206: ...Scan Streaks page 194 RESIDUAL IMAGES The image from a previous print which was not removed during the cleaning process has been developed on the current print Residual Image page 197 BLACK PRINTS The...

Страница 207: ...staples paper clips paper scraps and or other debris Check the installation of the Print Cartridge Check that the Print Cartridge ground contact points are clean Ensure there are no obstructions in th...

Страница 208: ...obstructions Is the laser beam path free obstructions Go to Step 7 Clean the laserwindow and remove any obstructions from the laser beam path 7 BIAS TRANSFER ROLLER INSPECTION Inspect the Bias Transf...

Страница 209: ...nt or troubleshoot each area listed below one at a time until you isolate and solve the problem BTR Assembly RRP 7 6 page 304 Fuser Assembly RRP 5 1 page 288 HVPS Board RRP 8 2 page 307 Laser Assembly...

Страница 210: ...eet feeds 2 TEST PRINTS 1 Enter Diagnostics mode 2 From the Main Menu select Test Print Print Pattern press 4 to start 0 to stop 3 Run at least five test prints Are the test prints blank Go to Step 4...

Страница 211: ...the BTR Assembly RRP 7 6 page 304 8 YES FROM STEP 7 ABOVE 1 Generate a Test Print and switch printer power OFF halfway through the print cycle 2 Carefully remove the Print Cartridge and inspect the to...

Страница 212: ...r components in the paper path are clean and unobstructed 2 PRINT CARTRIDGE REPLACEMENT 1 Install a new Print Cartridge 2 Run a Test Print Are the spots gone Problem solved Go to Step 3 3 BIAS TRANSFE...

Страница 213: ...ge and contamination Go to Step 6 Replace the Fuser Assembly RRP 5 1 page 288 6 SUSPECT COMPONENTS The following printer components and areas are associated with this specific problem One or more of t...

Страница 214: ...Print Pattern press 4 to start 3 Run approximately five test prints then press 0 to stop Do the test prints exhibit horizontal deletions Go to Step 4 Go to Step 3 3 SYSTEM CONTROLLER TEST PRINT 1 Swit...

Страница 215: ...m deletions Go to Step 8 Go to RAP 59 page 153 8 YES FROM STEP 7 ABOVE Inspect the toner image on the drum immediately after the transfer area BTR Was the toner image on the drum transferred to the pa...

Страница 216: ...ime until you isolate and solve the problem HVPS Board RRP 8 2 page 307 Right Print Cartridge Guide RRP 7 2 page 299 BTR Assembly RRP 7 6 page 304 Paper Transport Assembly RRP 4 1 page 283 Laser Assem...

Страница 217: ...sure there are no obstructions in the Laser Beam path Check that the rollers and other components in the paper path are clean and unobstructed 2 PAPER REPLACEMENT 1 Load fresh dry paper 2 Run a Test P...

Страница 218: ...ct the Pressure Roller Are the Heat and Pressure Rollers free of scratches damage and contamination Go to Step 8 Replace the Fuser Assembly RRP 5 1 page 288 8 SUSPECT COMPONENTS The following printer...

Страница 219: ...at the Print Cartridge contact points are clean 2 PAPER REPLACEMENT 1 Load fresh dry paper 2 Run a Test Print Are spot deletions still present Go to Step 3 Problem solved 3 PRINT CARTRIDGE REPLACEMENT...

Страница 220: ...Heat and Pressure Rollers free of scratches damage and contamination Go to Step 6 Replace the Fuser Assembly RRP 5 1 page 288 6 SUSPECT COMPONENTS The following printer components and areas are assoc...

Страница 221: ...r obstructions 2 PRINT ENGINE CONTROLLER TEST PRINTS 1 Enter Diagnostics mode 2 From the Main Menu select Test Print Print Pattern press 4 to start 3 After approximately five prints have run press 0 t...

Страница 222: ...Step 7 Replace the BTR Assembly RRP 7 6 page 304 7 FUSER INSPECTION 1 Open the Exit Assembly Warning If the printer has been powered ON the Fuser will be hot Use extreme care when handling the Fuser 2...

Страница 223: ...attern press 4 to start 3 After approximately 5 prints have run press 0 to stop Do the test prints have horizontal streaks Go to Step 4 Go to Step 3 3 SYSTEM CONTROLLER TEST PRINT 1 Switch printer pow...

Страница 224: ...ROLLER INSPECTION Inspect the BTR Assembly for contamination and wear Is the BTR free of contamination and wear Go to Step 8 Replace the BTR Assembly RRP 7 6 page 304 8 YES FROM STEP 7 ABOVE 1 Generat...

Страница 225: ...wn 4 Rotate the fuser idler gear manually and inspect the Heat Roller 5 Turn the Fuser Assembly right side up 6 Open the fuse jam access cover 7 Rotate the fuser idler gear manually and inspect the Pr...

Страница 226: ...d or debris Check the installation of the Print Cartridge Check that the Print Cartridge ground contact points are clean Verify the fuser temperature NVM 2 PAPER REPLACEMENT 1 Load fresh dry paper 2 R...

Страница 227: ...d contamination Go to Step 6 Replace the Fuser Assembly RRP 5 1 page 288 6 SUSPECT COMPONENTS The following printer components and areas are associated with this specific problem One or more of these...

Страница 228: ...r board RRP 8 1 page 305 Go to Step 2 2 INSPECTIONS and Checks Inspect the printer paper path for items such as staples paper clips paper scraps and or debris Check the installation of the Print Cartr...

Страница 229: ...e Print Cartridge Check that the Print Cartridge ground contact points are clean Ensure the machine covers are in place and fit well so no outside light can enter 2 PRINT CARTRIDGE REPLACEMENT 1 Insta...

Страница 230: ...roblem solved Go to Step 6 6 SUSPECT COMPONENTS The following printer components and areas are associated with this specific problem One or more of these components or areas may have failed partially...

Страница 231: ...structed Remove the Print Cartridge and check the Left and Right Guide for wear contamination obstructions etc Clean the laser window 2 TEST PRINT Run a Test Print Does the Test Print image contain un...

Страница 232: ...essure Rollers free of scratches damage and contamination Go to Step 6 Replace the Fuser Assembly RRP 5 1 page 288 6 YES FROM STEP 5 ABOVE 1 Generate a Test Print and switch printer power OFF halfway...

Страница 233: ...xed if the printer is so equipped If not equipped with a Duplex Module skip to Step 4 below Does the skewed image appear only on duplexed prints Go to Step 3 Go to Step 7 3 FUSER INSPECTION 1 Inspect...

Страница 234: ...ge secure mounting and or obstructions 2 Check the Registration Sensor Actuator for damage freedom of operation obstructions or contamination Does the Registration Sensor Actuator move freely and is t...

Страница 235: ...ON Inspect the MBF Chute for obstructions and contamination Is the MBF Chute free of obstructions and contamination Go to Step 17 Clean the MBF Chute as necessary 17 REGISTRATION SENSOR INSPECTION 1 I...

Страница 236: ...nation Is the Feed Chute free of obstructions and contamination Go to Step 34 Clean or replace the Tray 1 Feed Chute RRP 3 1 page 273 24 Does the skew occur on prints fed from Tray 2 Go to Step 25 Go...

Страница 237: ...tion Go to Step 34 Clean or replace the Tray 1 Rear Chute as necessary RRP 3 1 page 273 31 TRAY 3 FEED ROLLERS INSPECTION Inspect the Tray 3 Feed Rollers for wear or contamination Are the Tray 3 Feed...

Страница 238: ...ea listed below one at a time until you isolate and solve the problem Fuser Assembly Exit Assembly Duplex Assembly Registration Sensor Registration Sensor Actuator Registration Rollers Bias Transfer R...

Страница 239: ...to RAP 82 page 204 Go to Step 3 3 PAPER REPLACEMENT 1 Replace paper with fresh dry standard paper 2 Run a Test Print Is the paper still damaged Go to Step 4 Problem solved 4 FUSER INSPECTION 1 Open th...

Страница 240: ...the print still damaged Go to Step 8 Problem solved 8 SUSPECT COMPONENTS The following printer components and areas are associated with this specific problem One or more of these components or areas m...

Страница 241: ...dry and fresh and loaded correctly Check that the Paper Tray guides are set correctly Check that rollers and other components in the paper path are clean and unobstructed 2 TEST PRINT Run a Test Prin...

Страница 242: ...quence as necessary Registration Clutch RRP 4 3 page 286 Main Gear Drive RRP 6 1 page 295 Registration Sensor RRP 4 4 page 287 Print Engine Controller Board RRP 8 5 page 310 System Controller Board RR...

Страница 243: ...estions Yes No 1 INITIAL ACTIONS Check that the paper supply is dry and fresh Ensure that the paper is within specification Check that the paper path for any obstructions or debris 2 TEST PRINT Run a...

Страница 244: ...dard paper 2 Run a Test Print Is the problem still present Go to Step 3 Problem solved 3 CHECK FUSER SETTING Refer to Non Volatile Memory Setup Mode and check the Fuser Setting Is the NV code set to f...

Страница 245: ...jam access cover 2 Rotate the fuser idler gear manually and inspect the contact between the Heat Roller and the Pressure Roller along the rotation Do the Heat and Pressure Rollers contact each other u...

Страница 246: ...alue 2 PRINT CARTRIDGE REPLACEMENT 1 Install a new Print Cartridge PL 8 1 page 402 2 From the Ready Menu press 1 or 5 to scroll to Menus Print Menu then press 2 or 6 to scroll to Print Menu Test Print...

Страница 247: ...218 Phaser 5400 Laser Printer Service Guide Blank Page...

Страница 248: ...printer is on line the On Line LED is illuminated steadily indicating data reception transmission analysis and printing are allowed When the On Line LED is blinking the printer is receiving or process...

Страница 249: ...f printer motors solenoids and electric clutches Generate a test pattern to check printer operation and xerographic functions Read component usage logs Read and change operational parameters Analyze a...

Страница 250: ...ill reenter its normal boot sequence To try again power down the printer wait 20 30 seconds and begin at step 1 above again 4 Diagnostics Mode menus are navigated like On Line Mode menus Use buttons 1...

Страница 251: ...ntroller PWB boot ROM failure ASIC 0001 0001 ASIC 4 System Controller PWB ASIC controller failure Timer 0001 0001 TIMER 4 System Controller Timer failure PWPM 0001 0001 PWPM 5 System Controller PWPM f...

Страница 252: ...Power On LED Sequence The following LEDs on the System Controller Board aid in identifying faults during the Power On sequence The LEDs provide status information in all powered ON operating modes Tab...

Страница 253: ...Tray Tray 1 Input Tray Tray 2 Input Tray Tray 3 Input Tray MBF Output Tray Output Tray Standard Output Tray HCS Duplex Duplex Off Duplex On Press 1 or 5 to display Main Menu NVM Config Note When prom...

Страница 254: ...d IOT ROM Checksum MBF Feed Sol Tray 1 Feed Sol Tray 2 Feed Sol Tray 3 Feed Sol Turn Roll Clutch Reg Clutch Main Motor Detack Saw Fan Motor High DUP Motor On Low DUP Motor On Hi Exit Motor Fwd L Exit...

Страница 255: ...rint Menu are PCL or PostScript files processed and printed like a file from a host computer These files test image processing as well as the printer s mechanical function Printer default settings in...

Страница 256: ...press 1 or 5 until Print Menu is displayed 2 Press 2 or 6 until Display Faults is displayed 3 Press 3 to view the most recent fault Continuing to press 3 will display earlier faults in order with page...

Страница 257: ...ist Several pages of internal PCL fonts is provided with this test This is another useful print with which to gauge print quality 1 From the Ready menu press 1 or 5 until Print Menu is displayed 2 Pre...

Страница 258: ...tes a factory default setting By selecting various combinations of Input Tray Output Tray and Duplex ON OFF you can test most of the printer s functional areas as well as print quality Table 122 Test...

Страница 259: ...he host computer but does not occur when you print from Diagnostics the problem may be in the System Controller Board in the print driver software or in the application software on the host computer 5...

Страница 260: ...ch tray Measure the distance from the top edge of the paper to the top edge of the image C and measure the distance from the bottom edge of the paper to the bottom edge of the image D These two measur...

Страница 261: ...rint Pattern and press 4 The printer begins printing test pages with the print pattern seen in the figure below 9 Measure the distance from the left edge of the paper to the left edge of the image and...

Страница 262: ...When password is requested sequentially press 0 7 3 4 to gain entry default Resolution R 3 or 7 N A D N A press 0 to exit Laser Density R 3 or 7 N A 4 N A press 0 to exit Fuser Stdby Temp R 3 or 7 N A...

Страница 263: ...A Press 3 or 7 to scroll to desired setting Press 4 to set and exit Table 124 Phaser 5400 Fuser Run Temp Conversion Table NVM Fuser Run Temp Component Test Fuser Temp Read Heat Roll Temp Centigrade C...

Страница 264: ...uding the System Controller Board or options HCF High Capacity Feeder Option MBF or MSI Multi sheet Bypass Feeder Table 125 Component Tests Press 1 or 5 to display Main Menu Component Test Press 2 or...

Страница 265: ...or click and short duration motor run when pressing 4 Turn Roll Clutch 5 min 1 Press 4 to actuate Tray 1 Feed Clutch 2 Press 0 to stop Note Actuating this test may feed one or more sheets of paper to...

Страница 266: ...tor Reverse at low speed or Press 0 to stop Exit Motor Rev H 5 min 1 Press 4 to start test 2 Operates the Exit Motor Reverse at high speed 3 Press 0 to stop ROS Motor 5 min 1 Press 4 to start test 2 O...

Страница 267: ...0 to stop BTR 5 min 1 Press 4 to start test 2 The Bias Transfer Roller is positively charged for duration 3 Press 0 to stop MBF Tray Size 4 sec Press 4 to display MBF tray size for duration Tray 1 Si...

Страница 268: ...s the internal Hard Drive if installed Formats the Hard Drive if installed Entering Reset Menu 1 To enter the Reset Menu make certain the printer is switched OFF 2 Press and hold 0 and 4 while switchi...

Страница 269: ...olding until IOT appears in the display approximately 20 seconds 3 When the Control Display shows IOT release buttons 2 and 6 then press and hold button 0 and 5 You have 10 seconds to release 2 and 6...

Страница 270: ...nts in the Diagnostics Test Prints Services Tests and NVRAM Adjustments section of this manual for this procedure Recommended Tools Standard service tools used in printer repair Toner vacuum such as t...

Страница 271: ...f having to service the printer in the future The frequency of use and the type of paper a customer prints on determines how critical cleaning the machine is Users of ordinary Bond paper copier paper...

Страница 272: ...r from the suction bulb Alternately you can vacuum the window clean 7 Vacuum out the interior of the printer 8 Carefully clean the area around the Bias Transfer Roller for impacted toner a Remove the...

Страница 273: ...244 Phaser 5400 Laser Printer Service Guide Blank Page...

Страница 274: ...RRP 1 1 Left Side Cover 250 RRP 1 2 Right Side Cover 251 RRP 1 3 Top Cover Assembly 252 RRP 1 4 Front Cover 253 RRP 1 5 Lower Left Cover 254 RRP 1 6 HVPS Cover 255 RRP 1 7 Lower Rear Cover 256 RRP 1 8...

Страница 275: ...oltage Power Supply LVPS Assembly 312 RRP 8 7 LVPS FAN 313 RRP 8 8 AC Input Assembly 314 RRP 8 9 Control Panel 5 VDC Power Supply 315 RRP 9 1 Duplex Assembly 317 RRP 10 1 1000 Sheet High Capacity Stac...

Страница 276: ...RRP 12 9 Tray Lift Motor Assembly 361 RRP 12 10 A4 Paper Size Sensor 362 RRP 12 11 Casters 363 RRP 12 12 Harness Assembly 364 RRP 12 13 Drive Assembly 365 RRP 12 14 Feed Nudger and Retard Roller 366...

Страница 277: ...st components within a procedure Cautions Always reinstall the correct type and size screws Using the wrong screw can damage tapped holes Do not use excessive force to either remove or install a part...

Страница 278: ...power for the Fuser to cool before you work on or around the Fuser Notations in the RRP text The notation rear of a component in place or removed refers to the surface of the component that is when i...

Страница 279: ...Side Cover See PL 1 1 Covers Removal Warning Switch off the power and disconnect the Power Cord 1 Slide the Left Cover toward the rear of the printer 2 Remove the Left Side Cover Replacement Reinstall...

Страница 280: ...p Cover and remove the Print Cartridge Cover the cartridge to protect it from light Note Place paper inside the Print Cartridge cavity to catch any dropped hardware 4 Remove the Left Side Cover RRP 1...

Страница 281: ...is secured by three types of screws Note the type and position of each of the screws as they are removed This information will be required for replacement of the screws 6 Remove the eight screws that...

Страница 282: ...nt Cartridge cavity to catch any dropped hardware 5 Remove the Left Side Cover RRP 1 1 Left Side Cover 6 Remove the Top Cover Assembly RRP 1 3 Top Cover Assembly 7 Open the MBF Assembly Door lift slig...

Страница 283: ...rning Switch off the power and disconnect the Power Cord 1 Remove the Left Side Cover RRP 1 1 Left Side Cover 2 Remove the two screws that secure the Lower Left Cover to the printer 3 Remove the Lower...

Страница 284: ...Duplex Assembly 3 Remove the screw that secures the Left Duplex Stopper to the printer Remove the Stopper 4 Remove the screw that secures the Right Duplex Stopper to the printer Remove the Stopper 5 R...

Страница 285: ...L 7 1 Frame Drives Removal Warning Switch off the power and disconnect the Power Cord 1 Remove the four screws that secure the Lower Rear Cover to the printer 2 Remove the Lower Rear Cover Replacement...

Страница 286: ...ti sheet Bypass Feeder MBF Assembly 2 Remove the screw that secures the Left MBF Gear Cover to the left side of the Paper Handler 3 Release the three locking tabs and remove the MBF Gear Cover 4 The M...

Страница 287: ...nnect P J527 and P J528 and release clamp 3 Remove the two screws that secure the Rear Cover support straps to the Rear Cover Support Rear Cover with one hand while removing the straps from the posts...

Страница 288: ...front of the cover and rotate the cover clockwise to remove with the left hand while pulling the rear piece toward you to release the alignment pin with the right hand 5 Release the harness from the u...

Страница 289: ...260 Phaser 5400 Laser Printer Service Guide Replacement Reinstall the components in the reverse order Figure 46 MBF Left Tray Stop Figure 47 MBF Right Tray Stop...

Страница 290: ...Feed Roller lift the locking tab on the Left MBF Roller Core and slide the core to the left Slide the MBF Feed Roller to the left and remove 3 For the Right Feed Roller lift the locking tab on the Rig...

Страница 291: ...ector P J124 4 Remove the screw that secures the Tray 1 No Paper Sensor Assembly Bracket to the bottom of the Paper handler 5 Note the harness path then remove the Turn Roller Clutch harness from the...

Страница 292: ...mbly 2 Remove the MBF Gear Cover RRP 1 8 MBF Gear Cover 3 Remove the Turn Roller Clutch RRP 2 3 MBF Tray 1 Turn Roller Clutch Assembly 4 Remove the bearing located behind the Turn Roller Clutch 5 Remo...

Страница 293: ...BF Pick up Gear and remove the gear 5 Move the MBF Pick up Shaft to the right and remove the shaft from the MBF 6 Remove the screw that secures the support bracket to the MBF Remove the bracket 7 Inse...

Страница 294: ...Phaser 5400 Laser Printer Service Guide 265 Replacement Reinstall the components in the reverse order Figure 52 MBF Tray Assembly Figure 53 MBF Retard Holder Assembly...

Страница 295: ...F Gear Cover RRP 1 8 MBF Gear Cover 3 Disconnect P J126 from the sensor assembly 4 Remove the screw that secures the Tray 1 No Paper Sensor Assembly Bracket to the MBF 5 Use a small screwdriver to car...

Страница 296: ...bs on the MBF Pick Up Gear and remove the gear 5 Move the MBF Pick Up Shaft to the right and remove the shaft from the MBF 6 Remove the screw that secures the support bracket to the MBF and remove the...

Страница 297: ...268 Phaser 5400 Laser Printer Service Guide Replacement Reinstall the components in the reverse order Figure 56 MBF Tray Assembly Figure 57 MBF No Paper Sensor Assembly...

Страница 298: ...e MBF Assembly RRP 2 1 Multi sheet Bypass Feeder MBF Assembly 2 Remove the MBF Gear Cover RRP 1 8 MBF Gear Cover 3 Remove the Pick up Spring from the MBF Pick up Gear 4 Disconnect P J123 from the MBF...

Страница 299: ...Assembly RRP 2 1 Multi sheet Bypass Feeder MBF Assembly 2 Remove the MBF Gear Cover RRP 1 8 MBF Gear Cover 3 Remove the Pick up Spring from the Tray 1 Pick up Gear 4 Disconnect P J135 from the Tray 1...

Страница 300: ...3 Release the Tray 1 Feed Solenoid 4 Rotate the Feed Rollers up 5 Press locking tab that secures the Left Roller Core 6 Slide the Left Roller Core to the left 7 Slide the Feed Roller to the left and r...

Страница 301: ...Print Cartridge Cover the cartridge to protect it from light 2 Remove Tray 1 3 Remove the MBF Assembly RRP 2 1 Multi sheet Bypass Feeder MBF Assembly 4 Remove the Retard Chute Assembly RRP 3 1 Retard...

Страница 302: ...the Print Cartridge Cover the cartridge to protect it from light 2 Remove Tray 1 3 Remove the MBF Assembly RRP 2 1 Multi sheet Bypass Feeder MBF Assembly 4 Tilt the top of the Retard Chute Assembly to...

Страница 303: ...ht 2 Remove Tray 1 3 Remove the MBF Assembly RRP 2 1 Multi sheet Bypass Feeder MBF Assembly 4 Remove the Retard Chute Assembly RRP 3 1 Retard Chute Assembly 5 Remove the two screws that secure the Rea...

Страница 304: ...et Bypass Feeder MBF Assembly 4 Remove the Retard Chute Assembly RRP 3 1 Retard Chute Assembly 5 Remove the E ring from the right end of the Lower Turn Roller 6 Remove the right bearing 7 Release the...

Страница 305: ...ect it from light 2 Remove Tray 1 3 Remove the MBF Assembly RRP 2 1 Multi sheet Bypass Feeder MBF Assembly 4 Remove the Retard Chute Assembly RRP 3 1 Retard Chute Assembly 5 Remove Tray 1 Left Guide A...

Страница 306: ...er 5 Remove the Top Cover Assembly RRP 1 3 Top Cover Assembly 6 Remove the Right Side Cover RRP 1 2 Right Side Cover 7 Remove the MBF Assembly RRP 2 1 Multi sheet Bypass Feeder MBF Assembly 8 Remove t...

Страница 307: ...1 Right Guide Assembly to the printer 14 Use a small screwdriver to pry up on the locking tab that locks the guide assembly to the bottom of the printer 15 Remove the Tray 1 Right Guide Assembly Repla...

Страница 308: ...ridge to protect it from light 2 Remove Tray 1 3 Remove the Left Side Cover RRP 1 1 Left Side Cover 4 Remove the MBF Assembly RRP 2 1 Multi sheet Bypass Feeder MBF Assembly 5 Remove the Retard Chute A...

Страница 309: ...the guide assembly to the bottom of the printer 9 Disconnect P J202 and P J127 from the guide assembly 10 Remove the Tray 1 Left Guide Assembly Replacement Reinstall the components in the reverse orde...

Страница 310: ...the Power Cord 1 Remove the Left CRU Guide RRP 7 5 Left Print Cartridge Guide Assembly 2 Disengage the two hooks securing the CRUM Board to the CRU Guide 3 Remove the CRUM Board Replacement Reinstall...

Страница 311: ...ay 1 3 Remove the Left Side Cover RRP 1 1 Left Side Cover 4 Remove the MBF Assembly RRP 2 1 Multi sheet Bypass Feeder MBF Assembly 5 Remove the Retard Chute Assembly RRP 3 1 Retard Chute Assembly 6 Re...

Страница 312: ...r the cartridge to protect it from light 4 Remove Tray 1 5 Remove the MBF Assembly RRP 2 1 Multi sheet Bypass Feeder MBF Assembly 6 Remove the Left Side Cover RRP 1 1 Left Side Cover 7 Remove the Top...

Страница 313: ...er Transport Assembly to the printer Note When removing the Paper Transport Assembly do not touch the BTR Roller with your hands Oil from your hands can cause copy quality problems 14 Guide the high v...

Страница 314: ...the Left Side Cover RRP 1 1 Left Side Cover 7 Remove the Top Cover Assembly RRP 1 3 Top Cover Assembly 8 Remove the HVPS Cover RRP 1 6 HVPS Cover 9 Remove the Paper Transport Assembly RRP 4 1 Paper Tr...

Страница 315: ...ght 4 Remove Tray 1 5 Remove the MBF Assembly RRP 2 1 Multi sheet Bypass Feeder MBF Assembly 6 Remove the Left Side Cover RRP 1 1 Left Side Cover 7 Remove the Top Cover Assembly RRP 1 3 Top Cover Asse...

Страница 316: ...move the MBF Assembly RRP 2 1 Multi sheet Bypass Feeder MBF Assembly 6 Remove the Left Side Cover RRP 1 1 Left Side Cover 7 Remove the Top Cover Assembly RRP 1 3 Top Cover Assembly 8 Remove the HVPS C...

Страница 317: ...ration the Fuser may be hot Caution When handling the fuser use care to prevent damage to the entrance guide 1 Open the Rear Cover 2 Move the Fuser Locking Lever to the left as viewed from the rear 3...

Страница 318: ...he Rear Cover RRP 1 9 Rear Cover 2 Remove the four screws that secure the Lower Exit Chute Assembly Remove the assembly 3 Remove the four screws that secure the Upper Exit Chute Remove the top of the...

Страница 319: ...ve the sensor from the holder 7 Disconnect P J507 from the Stack Full Sensor Replacement Reinstall the components in the reverse order Note The two shoulder screws go in the right end of the Lower Exi...

Страница 320: ...r Assembly 6 Release the three locking tabs and remove the Gear Z15 from Upper Exit Roller Assembly 7 Remove the left and right bearings from the Exit Roller 8 Remove the two paper tabs from the shaft...

Страница 321: ...292 Phaser 5400 Laser Printer Service Guide Figure 80 Upper Exit Chute Figure 81 Upper Exit Roller Assembly...

Страница 322: ...Phaser 5400 Laser Printer Service Guide 293 Replacement Reinstall the components in the reverse order Figure 82 Lower Exit Roller Assembly...

Страница 323: ...al Warning Switch off the power and disconnect the Power Cord 1 Open the Rear Cover 2 Remove the Rear Cover RRP 1 9 Rear Cover 3 Remove the Stack Full Sensor RRP 5 2 Stack Full Sensor 4 Carefully pull...

Страница 324: ...Lower Rear Cover RRP 1 7 Lower Rear Cover 2 Open the Rear Cover 3 Remove the Fuser Assembly RRP 5 1 Fuser Assembly 4 Open the Top Cover and remove the Print Cartridge 5 Cover the cartridge to protect...

Страница 325: ...ep there are arrows stamped into the metal indicating the eight screws to remove 13 Remove the eight screws that secure the Gear Assembly to the printer 14 Remove the Gear Assembly and Motor from the...

Страница 326: ...r 2 Open the Top Cover and remove the Print Cartridge Cover the cartridge to protect it from light 3 Remove the Left Side Cover RRP 1 1 Left Side Cover 4 Remove the Top Cover Assembly RRP 1 3 Top Cove...

Страница 327: ...nect P J112 and the in line connector P J114 from the Laser Assembly 9 Remove the four screws that secure the Laser Assembly to the printer 10 Remove the Laser Assembly Replacement Reinstall the compo...

Страница 328: ...off the power and disconnect the Power Cord 1 Remove the Lower Rear Cover RRP 1 7 Lower Rear Cover 2 Open and remove the Rear Cover RRP 1 9 Rear Cover 3 Remove the Fuser Assembly RRP 5 1 Fuser Assembl...

Страница 329: ...he Fuser Interlock Switch 11 Disconnect P J162 from the LVPS PWB 12 Remove all disconnected harnesses from cable clamps 13 Remove the two screws that secure the right guide assembly 14 Guide harnesses...

Страница 330: ...Open the Top Cover and remove the Print Cartridge Cover the cartridge to protect it from light 2 Disconnect P J141 3 Release Toner Sensor Assembly Harness from the cable clamps and retainers 4 Releas...

Страница 331: ...e the Left Side Cover RRP 1 1 Left Side Cover 4 Remove the Top Cover Assembly RRP 1 3 Top Cover Assembly 5 Remove the Right Side Cover RRP 1 2 Right Side Cover 6 Remove the screw that secures the Inte...

Страница 332: ...3 Remove the Left Side Cover RRP 1 1 Left Side Cover 4 Remove the Top Cover Assembly RRP 1 3 Top Cover Assembly 5 Remove the BTR Assembly RRP 7 6 Bias Transfer Roller BTR Assembly 6 Remove the two scr...

Страница 333: ...g the following steps do not touch the black Roller part of the BTR Oil from your hands can cause copy quality problems 2 Lift the orange handle on the left end of the BTR Assembly Pull up on the hand...

Страница 334: ...e four screws that secure the rear of the System Controller PWB Assembly to the printer 4 Disconnect P J3 P J13 and P J18 from the System Controller PWB 5 Remove the seven screws that secure the Syste...

Страница 335: ...nnector to the frame assembly 11 Remove the three screws that secures the System Controller PWB to the frame assembly Remove the System Controller PWB Replacement Reinstall the components in the rever...

Страница 336: ...nect the Power Cord 1 Remove the Rear Cover RRP 1 9 Rear Cover 2 Remove the HVPS Cover RRP 1 6 HVPS Cover 3 Disconnect P J181 P J182 P J186 P J187 P J188 P J185 from the HVPS PWB Caution When reconnec...

Страница 337: ...damage Warning Switch off the power and disconnect the Power Cord 1 Remove the Rear Cover RRP 1 9 Rear Cover 2 Remove the HVPS Cover RRP 1 6 HVPS Cover 3 DIsconnect P J501 P J504 and P J506 from the...

Страница 338: ...1000 Sheet High Capacity Stacker HCS 4 Remove the Left Side Cover RRP 1 1 Left Side Cover 5 Open the Top Cover and remove the Print Cartridge Cover the cartridge to protect it from light 6 Remove the...

Страница 339: ...Cover RRP 1 1 Left Side Cover 2 Loosen the two thumb screws that secure the System Controller PWB Shield Cover and remove the cover 3 Remove the four screws that secure the Print Engine Controller PWB...

Страница 340: ...Phaser 5400 Laser Printer Service Guide 311 Replacement Reinstall the components in the reverse order Figure 100 Print Engine Controller Board Cover Figure 101 Print Engine Controller Board...

Страница 341: ...163 P J162 and P J161 from the LVPS Assembly Caution In the next step when removing the four LVPS mounting screws take note of the color Two are silver colored and two have a slight gold tint The gold...

Страница 342: ...es to avoid damage Warning Switch off the power and disconnect the Power Cord 1 Remove the Lower Rear Cover RRP 1 7 Lower Rear Cover 2 Disconnect P J166 from the LVPS Assembly 3 Remove the Fan Harness...

Страница 343: ...ground from the frame take note there are two star washers One washer is under the wire terminal and the other is under the screw head Be certain to reinstall properly 3 Remove the screw that secures...

Страница 344: ...electrostatic discharge Observe all ESD procedures to avoid damage Warning Switch off the power and disconnect the Power Cord 1 Remove the Left Cover RRP 1 1 Left Side Cover 2 Loosen the two thumb nut...

Страница 345: ...ervice Guide 4 Disconnect P J169 from the 5 VDC power Supply 5 Remove the two screws that secure the 5 VDC Power Supply Remove the Power Supply Replacement Reinstall the components in the reverse orde...

Страница 346: ...and disconnect the Power Cord 1 Open the Rear Cover 2 Remove Left Cover RRP 1 1 Left Side Cover 3 Pull the top of the Duplex Assembly away from the printer to disengage the two hooks securing the unit...

Страница 347: ...d disconnect the Power Cord 1 Open the printer Rear Cover 2 Loosen the thumb screw located on the inside of the right frame 3 Lift the High Capacity Stacker HCS straight up and remove 4 Remove HCS Sol...

Страница 348: ...er HCS 1 of 2 Removal Warning Switch off the power and disconnect the Power Cord 1 Open the HCS Rear Cover 2 Remove the HCS Output Bin 3 Remove the four screws that secure the Top Cover 4 Lift the cov...

Страница 349: ...ity Stacker HCS 1 of 2 Removal Warning Switch off the power and disconnect the Power Cord 1 Open the HCS Rear Cover 2 Carefully press in on the right bracket to disengage the cover from the frame 3 Re...

Страница 350: ...1 of 2 Removal Warning Switch off the power and disconnect the Power Cord 1 Open the HCS Rear Cover 2 Remove the HCS Top Cover RRP 10 2 HCS Top Cover 3 Remove the four screws that secure the Front Co...

Страница 351: ...emoval Warning Switch off the power and disconnect the Power Cord 1 Open the printer Rear Cover 2 Press the locking tab and disconnect P J519 from the Rear Cover 3 Press the locking tab on the Solenoi...

Страница 352: ...Warning Switch off the power and disconnect the Power Cord 1 Open the HCS Rear Cover 2 Remove the HCS Top Cover RRP 10 2 HCS Top Cover 3 Disconnect P J521 from the Stack Full Sensor 4 Release the thre...

Страница 353: ...wer Cord 1 Open the HCS Rear Cover 2 Remove the HCS Top Cover RRP 10 2 HCS Top Cover 3 Remove the Stack Full Sensor RRP 10 6 HCS Stack Full Sensor 4 Move the actuator to the left Carefully flex the ce...

Страница 354: ...he power and disconnect the Power Cord 1 Open the HCS Rear Cover 2 Remove the HCS Top Cover RRP 10 2 HCS Top Cover 3 Disconnect P J518 from the Drive Motor 4 Remove the two screws that secure the Moto...

Страница 355: ...l Warning Switch off the power and disconnect the Power Cord 1 Open the HCS Rear Cover 2 Remove the HCS Top Cover RRP 10 2 HCS Top Cover 3 Disconnect P J525 from the interlock switch 4 Release the two...

Страница 356: ...isconnect the Power Cord 1 Open the HCS Rear Cover 2 Remove the HCS Top Cover RRP 10 2 HCS Top Cover 3 Remove the HCS Front Cover RRP 10 4 HCS Front Cover 4 Disconnect P J523 from the Paper Sensor 5 R...

Страница 357: ...10 1 1000 Sheet High Capacity Stacker HCS 2 Remove Tray 1 from the printer 3 Remove the two screws that secure the printer to the Optional Paper Feeder Warning To avoid possible personal injury associ...

Страница 358: ...arning Switch off the power and disconnect the Power Cord 1 Remove the paper tray from the feeder 2 Loosen the two screws that secure the front cover 3 Pull out on the top of the Front Cover and lift...

Страница 359: ...emoval Warning Switch off the power and disconnect the Power Cord 1 Remove the paper tray from the feeder 2 Remove the Front Cover RRP 11 2 Front Cover 3 Remove the five screws that secure the Left Co...

Страница 360: ...emoval Warning Switch off the power and disconnect the Power Cord 1 Remove the paper tray from the feeder 2 Remove the Front Cover RRP 11 2 Front Cover 3 Remove the five screws that secure the Right C...

Страница 361: ...g Switch off the power and disconnect the Power Cord 1 Open the Rear Cover 2 Carefully pry the left hinge pin as viewed from the rear of the feeder out of the printer frame 3 Pull the right end of the...

Страница 362: ...ord 1 Remove the paper tray from the feeder 2 Remove the Front Cover RRP 11 2 Front Cover 3 Remove the Left Cover RRP 11 3 Left Cover 4 Disconnect P J13B from the Feeder PWB 5 Remove the four screws t...

Страница 363: ...arning Switch off the power and disconnect the Power Cord 1 Remove the paper tray from the feeder 2 Remove the Front Cover RRP 11 2 Front Cover 3 Remove the Left Cover RRP 11 3 Left Cover 4 Disconnect...

Страница 364: ...the Front Cover RRP 11 2 Front Cover 4 Remove the Left Cover RRP 11 3 Left Cover 5 Disconnect P J13A P J13P and P J135 from the Feed Head Assembly 6 Remove the screw that secures the Feed Head to the...

Страница 365: ...the 500 Sheet Feed Head Assembly RRP 11 8 Feed Head Assembly 6 Release the Feed Solenoid 7 Rotate the Feed Rollers up 8 Press the left locking tab and slide the Roller core to the left 9 Slide the Ro...

Страница 366: ...eder RRP 11 1 500 Sheet Feeder Removal 2 Remove the paper tray from the feeder 3 Remove the Front Cover RRP 11 2 Front Cover 4 Remove the Left Cover RRP 11 3 Left Cover 5 Remove the 500 Sheet Feed Hea...

Страница 367: ...the feeder 3 Remove the Front Cover RRP 11 2 Front Cover 4 Remove the Left Cover RRP 11 3 Left Cover 5 Remove the 500 Sheet Feed Head Assembly RRP 11 8 Feed Head Assembly 6 Remove the two screws that...

Страница 368: ...eet Feeder Removal 2 Remove the paper tray from the feeder 3 Remove the Front Cover RRP 11 2 Front Cover 4 Remove the Left Cover RRP 11 3 Left Cover 5 Remove the 500 Sheet Feed Head Assembly RRP 11 8...

Страница 369: ...340 Phaser 5400 Laser Printer Service Guide RRP 11 13 Left Tray Guide See PL 11 3 500 Sheet Feeder 3 of 3 Figure 130 Left Tray Guide...

Страница 370: ...Front Cover 4 Remove the Left Cover RRP 11 3 Left Cover 5 Remove the 500 Sheet Feed Head Assembly RRP 11 8 Feed Head Assembly 6 Remove the Retard Chute RRP 11 12 Retard Chute Assembly 7 Disconnect P...

Страница 371: ...RRP 11 4 Right Cover 5 Remove the 500 Sheet Feed Head Assembly RRP 11 8 Feed Head Assembly 6 Remove the Retard Chute RRP 11 12 Retard Chute Assembly 7 Carefully push down on the locking tab that secur...

Страница 372: ...Phaser 5400 Laser Printer Service Guide 343 Replacement Reinstall the components in the reverse order Figure 132 Right Tray Guide...

Страница 373: ...the paper tray from the feeder 3 Remove the Front Cover RRP 11 2 Front Cover 4 Remove the Left Cover RRP 11 3 Left Cover 5 Remove the 500 Sheet Feed Head Assembly RRP 11 8 Feed Head Assembly 6 Remove...

Страница 374: ...r 3 Remove the Front Cover RRP 11 2 Front Cover 4 Remove the Left Cover RRP 11 3 Left Cover 5 Remove the 500 Sheet Feed Head Assembly RRP 11 8 Feed Head Assembly 6 Remove the Retard Chute RRP 11 12 Re...

Страница 375: ...the feeder 3 Remove the Front Cover RRP 11 2 Front Cover 4 Remove the Left Cover RRP 11 3 Left Cover 5 Remove the 500 Sheet Feed Head Assembly RRP 11 8 Feed Head Assembly 6 Remove the Retard Chute RR...

Страница 376: ...om the feeder 3 Remove the Front Cover RRP 11 2 Front Cover 4 Remove the Left Cover RRP 11 3 Left Cover 5 Remove the 500 Sheet Feed Head Assembly RRP 11 8 Feed Head Assembly 6 Remove the Retard Chute...

Страница 377: ...ove the printer from the 500 Sheet Feeder RRP 11 1 500 Sheet Feeder Removal 2 Remove the paper tray from the feeder 3 Remove the Front Cover RRP 11 2 Front Cover 4 Remove the Left Cover RRP 11 3 Left...

Страница 378: ...uator 8 Release the Paper Feed Solenoid and rotate feed Rollers to allow access to the sensor 9 Disconnect P J134 from the No Paper Sensor 10 Release the three locking tabs and remove the sensor Repla...

Страница 379: ...0 Sheet Feeder Removal 2 Remove the paper tray from the feeder 3 Remove the Front Cover RRP 11 2 Front Cover 4 Remove the Left Cover RRP 11 3 Left Cover 5 Remove the 500 Sheet Feed Head Assembly RRP 1...

Страница 380: ...paper tray from the feeder 3 Remove the Front Cover RRP 11 2 Front Cover 4 Remove the Left Cover RRP 11 3 Left Cover 5 Remove the Feed Head Assembly RRP 11 8 Feed Head Assembly 6 Remove the screw tha...

Страница 381: ...352 Phaser 5400 Laser Printer Service Guide RRP 12 1 Removing the 2000 Sheet Feeder See PL 12 1 2000 Sheet Feeder 1 of 4 Figure 143 Removing the Printer...

Страница 382: ...S 3 Remove Tray 1 from the printer 4 Remove the two screws that secure the printer Note For safety reasons have someone assist you in removing the printer and setting it in a safe place 5 Remove the p...

Страница 383: ...2000 Sheet Feeder 1 of 4 Removal Warning Switch off the power and disconnect the Power Cord 1 Remove the two screws that secure the Left Side Cover 2 Pull the top of the cover out and up to remove Rep...

Страница 384: ...eder 1 of 4 Removal Warning Switch off the power and disconnect the Power Cord 1 Open the Upper Rear Cover 2 Carefully push in on the left or right bracket to disengage the end of the cover 3 Remove t...

Страница 385: ...of 4 Removal Warning Switch off the power and disconnect the Power Cord 1 Remove the two screws that secure the top of the Lower Rear Cover 2 Loosen three screws that secure the Lower Rear Cover 3 Re...

Страница 386: ...000 Sheet Feeder 1 of 4 Removal Warning Switch off the power and disconnect the Power Cord 1 Remove the two screws that secure the Right Side Cover 2 Pull the top of the cover out and up to remove Rep...

Страница 387: ...er 1 of 4 Removal Warning Switch off the power and disconnect the Power Cord 1 Open the 2000 Sheet Feeder Tray 2 Remove the two screws that secure the front cover 3 Pull the top of the cover out and u...

Страница 388: ...ing Switch off the power and disconnect the Power Cord 1 Pull the 2000 Sheet Feeder Tray out until it stops 2 Remove all paper from the tray 3 Push and hold the button on the Left Rail to release the...

Страница 389: ...arge Observe all ESD procedures to avoid damage Warning Switch off the power and disconnect the Power Cord 1 Remove the Lower Rear Cover RRP 12 4 Lower Rear Cover 2 Disconnect P J601 P J602 P J603 P J...

Страница 390: ...er and disconnect the Power Cord 1 Remove the Lower Rear Cover RRP 12 4 Lower Rear Cover 2 Open the 2000 Sheet Feeder tray 3 Disconnect P J605 from the PWB 4 Remove the three screws that secure the Li...

Страница 391: ...al Warning Switch off the power and disconnect the Power Cord 1 Remove the 2000 Sheet Feeder Tray Assembly RRP 12 7 Tray Assembly 2 Disconnect P J612 from the Paper Size Sensor 3 Release the two locki...

Страница 392: ...RP 11 1 500 Sheet Feeder Removal 2 Remove the Left Foot 3 Remove the Left Side Cover RRP 12 2 Left Side Cover 4 Remove all paper from the 2000 Sheet Feeder tray 5 Tilt the 2000 Sheet Feeder onto its l...

Страница 393: ...Removal 2 Remove the Left Side Cover RRP 12 2 Left Side Cover 3 Remove the Lower Rear Cover RRP 12 4 Lower Rear Cover 4 Disconnect P J601 from the 2000 Sheet Feeder PWB 5 Release the harness from all...

Страница 394: ...Cord 1 Open the Upper Rear Cover 2 Remove the screw that secures the back of the Drive Assembly 3 Remove the Tray Assembly RRP 12 7 Tray Assembly 4 Disconnect P J615 from the Drive Assembly 5 Remove...

Страница 395: ...wer Cord 1 Open the 2000 Sheet Feeder tray 2 Open the Upper Rear Cover 3 From the rear loosen the two thumb screws and remove the paper baffle 4 From the rear of the feeder carefully lift the locking...

Страница 396: ...the power and disconnect the Power Cord 1 Remove the 2000 Sheet Feeder Tray Assembly RRP 12 7 Tray Assembly 2 Hold the Nudger Assembly down as you release the three locking tabs that secure the Paper...

Страница 397: ...wer Cord 1 Remove the Right Side Cover RRP 12 5 Right Side Cover 2 Remove the E ring that secures the 47T gear Remove the gear 3 Remove the two screws that secure the motor to the Feeder Frame 4 Remov...

Страница 398: ...e Power Cord 1 Remove the Retard Assembly RRP 12 26 Retard Assembly 2 Remove the 2000 Sheet Feeder Tray Assembly RRP 12 7 Tray Assembly 3 Unhook the torsion spring from the Link Stopper 4 Pull up on t...

Страница 399: ...Warning Switch off the power and disconnect the Power Cord 1 Remove the Tray Assembly RRP 12 7 Tray Assembly 2 Disconnect P J610 from the No Paper Sensor 3 Release the three locking tabs that secure t...

Страница 400: ...l Warning Switch off the power and disconnect the Power Cord 1 Remove the Tray Assembly RRP 12 7 Tray Assembly 2 Release the four locking tabs that secure the actuator and support 3 Remove the actuato...

Страница 401: ...Switch off the power and disconnect the Power Cord 1 Open the 2000 Sheet Feeder Tray Assembly until it stops 2 Remove the two screws that secure the Wire Cover to the Tray Assembly 3 Pull the top of t...

Страница 402: ...Warning Switch off the power and disconnect the Power Cord 1 Remove the 2000 Sheet Feeder Tray Assembly RRP 12 7 Tray Assembly 2 Remove the four screws that secure the Shaft Cover Assembly to the Tra...

Страница 403: ...0 Sheet Feeder Tray Assembly RRP 12 7 Tray Assembly 2 Remove the Shaft Cover Assembly RRP 12 21 Shaft Cover Assembly 3 Align the Drive Shaft Assembly with the hole in the Shaft Cover Assembly 4 Remove...

Страница 404: ...Warning Switch off the power and disconnect the Power Cord 1 Remove the 2000 Sheet Feeder Tray Assembly RRP 12 7 Tray Assembly 2 Remove the two screws that secure the Brake Assembly to the Tray Assemb...

Страница 405: ...RP 12 23 Brake Assembly 4 Remove the Left Wire Cover RRP 12 20 Left and Right Wire Cover 5 Remove the E ring that secures the 33 Gear and remove the gear 6 Remove the Cable Pulley from the shaft 7 Rem...

Страница 406: ...Cover Assembly 3 Remove the Right Wire Cover RRP 12 20 Left and Right Wire Cover 4 Remove the E ring that secures the Cable Pulley Remove the pulley 5 Remove the E rings and pulleys from the two shaf...

Страница 407: ...Cord 1 Remove the 2000 Sheet Feeder Tray Assembly RRP 12 7 Tray Assembly 2 Remove the Right Side Cover RRP 12 5 Right Side Cover 3 Remove the E ring that secures the 50T Gear to the Feeder Shaft then...

Страница 408: ...nd as viewed from the rear of the Retard Support 8 Remove the two screws that secure the Retard Support Assembly to the feeder 9 Lift the Retard Support Assembly slide it to the right and remove Repla...

Страница 409: ...380 Phaser 5400 Laser Printer Service Guide Blank Page...

Страница 410: ...the same illustration or in a series of associated illustrations The parts which are spared are indicated by a part number in the Part Number column Conversely the lack of a part number for any given...

Страница 411: ...an illustration indicates the item is part of an assembly 5 The notation with X Y following an part name indicates an assembly that is made up of components X through Y For example 1 with 2 4 means pa...

Страница 412: ...indicates that the part is included with item 1 2 1 PL1 2 line item 1 Note Only parts showing part numbers are available for support Parts not showing part numbers are available on the parent assembl...

Страница 413: ...384 Phaser 5400 Laser Printer Service Guide Parts Lists PL 1 1 Covers Figure 170 Covers s5400 202 25 24 27 22 23 with 18 22 26...

Страница 414: ...0 1 Latch Right P O item 1 11 1 Latch Left P O item 1 12 1 Tray Guide Right P O item 1 13 1 Tray Guide Left P O item 1 14 1 Tray Extension P O item 1 15 050E88420 1 Tray Stopper 16 101K37901 1 Control...

Страница 415: ...386 Phaser 5400 Laser Printer Service Guide PL 2 1 Paper Tray A3 Ledger Figure 171 Paper Tray A3 Ledger...

Страница 416: ...5 1 Pinion P O item 1 16 1 Cover Bottom long P O item 1 17 1 Gear Sector long P O item 1 18 1 Gear Idler P O item 1 19 1 Lock End Guide P O item 1 20 1 Cover Tray 1 P O item 1 21 1 Cam Size long P O i...

Страница 417: ...388 Phaser 5400 Laser Printer Service Guide PL 2 2 Paper Tray A4 Letter Figure 172 Paper Tray A4 Letter...

Страница 418: ...0 1 End Guide 11 1 End Guide Spring Plate 12 1 Guide End Plate 13 1 Housing Tray 1 short 14 1 Rack 15 1 Pinion 16 1 Cover Bottom short 17 1 Gear Sector short 18 1 Gear Idler 19 1 Lock End Guide 20 1 C...

Страница 419: ...390 Phaser 5400 Laser Printer Service Guide PL 3 1 Paper Feeder Figure 173 Paper Feeder...

Страница 420: ...P O item 8 15 1 Gear Turn P O item 8 16 604K01890 1 Guide Assembly Tray 1 right includes 5 6 17 19 17 1 Guide Tray 1 right P O item 16 18 1 Actuator GG P O Item 16 19 1 Spring Paper Level Indicator P...

Страница 421: ...392 Phaser 5400 Laser Printer Service Guide PL 4 1 Multi sheet Bypass Feeder MBF Assembly Figure 174 Multi sheet Bypass Feeder MBF Assembly...

Страница 422: ...1 11 5 Bearing 8 P O item 1 12 003K85941 1 Latch Assembly right 13 121K20060 1 Clutch Tray 1 Turn Roller 14 059K13064 1 Roller Assembly Tray 1 Turn 15 1 Bracket P O item 1 16 1 Gear Tray 1 Pick Up P O...

Страница 423: ...394 Phaser 5400 Laser Printer Service Guide PL 4 2 Paper Handler Figure 175 Paper Handler includes 9 18 20...

Страница 424: ...Sensor P O item 12 14 1 Sensor No Paper P O item 12 15 1 Holder Tray 1 Sensor P O item 12 16 050K43611 1 Door MBF 17 019K94921 1 Sensor MBF No Low Paper includes 9 18 20 18 1 Spring MBF No Low Paper S...

Страница 425: ...396 Phaser 5400 Laser Printer Service Guide PL 5 1 Paper Transport Figure 176 Paper Transport...

Страница 426: ...on P O item 1 8 1 Gear Registration rubber roller shaft P O Item 1 9 1 Bearing Right rubber roller shaft P O Item 1 10 1 Gear Registration metal shaft P O Item 1 11 2 Bearing metal shaft P O Item 1 12...

Страница 427: ...sembly With Fuser Figure 177 Rear Cover Assembly s5400 209 24 23 31 25 37 36 35 35 33 33 38 26 27 99 with 33 30 29 28 28 27 97 with 28 30x2 ea 98 with 27x2 ea 94 with 2 10 13 22 37 41 1 with 2 28 30 3...

Страница 428: ...item 31 18 162K43700 1 Harness Full Stack Sensor P O item 1 19 1 Spring Exit Gate P O item 1 20 1 Gate Exit P O item 1 21 059K11893 1 Shaft Rear Cover Roller P O item 1 22 1 Chute Upper Exit P O item...

Страница 429: ...400 Phaser 5400 Laser Printer Service Guide PL 7 1 Frame Drives Figure 178 Frame and Drives...

Страница 430: ...1 Clamp 9 3 Clamp 10 007K86761 1 Gear Assembly Drive includes 4 11 12 11 1 Motor Assembly includes 19 20 P O item 10 12 1 Gear Assembly Main Drive Motor P O item 10 13 1 Harness HCS Bush 14 1 Bush Hi...

Страница 431: ...402 Phaser 5400 Laser Printer Service Guide PL 8 1 Xerographics Figure 179 Xerographics s5400 212 18 2 with 3 4 18 13 22 99 with 14 19...

Страница 432: ...tem 5 7 1 Wire Assembly Developer P O item 5 8 1 Wire Assembly Xerographic P O item 5 9 1 Seal Guide P O item 5 10 1 Plate Developer P O item 5 11 1 Plate Xerographic P O item 5 12 1 Guide Print Cartr...

Страница 433: ...404 Phaser 5400 Laser Printer Service Guide PL 9 1 Electrical 1 of 2 Figure 180 Electrical 1 of 2...

Страница 434: ...Cooling 13 055E33041 1 Cover Fuser Fan 14 162K43542 1 Harness STK 1 J504 J526 15 162K42610 1 Harness P H J12 J121 J128 16 162K42640 1 Harness Tray 2 3 Feeder J13 P131 17 162K42821 1 Harness System Co...

Страница 435: ...406 Phaser 5400 Laser Printer Service Guide PL 9 2 Electrical 2 of 2 Figure 181 Electrical 2 of 2...

Страница 436: ...162K42800 1 Harness System Controller 5V J169 J168 J13 5 127E81781 1 Fan LVPS Exhaust 6 1 Inlet Assembly includes 11 13 P O Item 2 7 1 Cord Power US 8 1 Fuse P O Item 2 9 110E98300 1 Switch Rear Cove...

Страница 437: ...408 Phaser 5400 Laser Printer Service Guide PL 10 1 High Capacity Stacker HCS 1 of 2 Figure 182 High Capacity Stacker 1 of 2 s5400 215...

Страница 438: ...h 5 8 P O Item 1 5 1 Cover Rear P O Item 4 6 1 Holder Magnet P O Item 4 7 4 Roller Turn Pinch P O Item 4 8 4 Spring HCS Pinch P O Item 4 9 10 001K74192 1 P H Assembly HCS same as PL 14 2 item 1 11 802...

Страница 439: ...410 Phaser 5400 Laser Printer Service Guide PL 10 2 High Capacity Stacker HCS 2 of 2 Figure 183 High Capacity Stacker 2 of 2 s5400 216 2 with 4 38 36 16 35 35 9 9 34...

Страница 440: ...2 Sensor Jam 10 1 Chute Assembly HCS Exit with 11 14 11 1 Chute Assembly 12 10 Bearing Exit 13 1 Roller 14 1 Shaft 15 1 Chute HCS 18 1 Screw Spring 19 1 Frame Side right 20 1 Support right 21 2 Roller...

Страница 441: ...412 Phaser 5400 Laser Printer Service Guide PL 11 1 500 Sheet Feeder 1 of 3 Figure 184 500 Sheet Feeder 1 of 3...

Страница 442: ...er purchased item 2 802K11761 1 Cover Assembly Rear includes 3 6 8 10 3 2 Latch P O item 2 4 802E03103 1 Cover Front 5 802E28501 1 Cover Left 6 1 Cover Rear P O item 2 7 019K94731 1 Roller Assembly Pi...

Страница 443: ...414 Phaser 5400 Laser Printer Service Guide PL 11 2 500 Sheet Feeder 2 of 3 Figure 185 500 Sheet Feeder 2 of 3...

Страница 444: ...Ground 13 1 Roller Assembly Feed includes 14 17 14 600K73132 2 Roller Assembly Envelope Feed 15 059K14641 1 Roller Feed 16 2 Roller Core 17 1 Shaft Pick Up 18 1 Gear Pick Up 19 809E35460 1 Spring Pic...

Страница 445: ...416 Phaser 5400 Laser Printer Service Guide PL 11 3 500 Sheet Feeder 3 of 3 Figure 186 500 Sheet Feeder 3 of 3...

Страница 446: ...rt Bearing P O item 7 11 2 Bearing 8T P O item 7 12 019K94613 1 Holder Assembly Retard P O item 7 13 1 Arm Retard P O item 7 14 1 Gear Turn left P O item 7 15 604K01890 1 Guide Assembly right includes...

Страница 447: ...418 Phaser 5400 Laser Printer Service Guide PL 12 1 2000 Sheet Feeder 1 of 4 Figure 187 2000 Sheet Feeder 1 of 4...

Страница 448: ...8K77441 1 Cover Assembly Side left 3 048K77533 1 Cover Assembly Rear includes 4 5 4 2 Holder Magnetic 5 1 Cover Door Rear 6 802K05400 1 Cover Rear Bottom 7 048K77451 1 Cover Assembly Side right 8 048K...

Страница 449: ...420 Phaser 5400 Laser Printer Service Guide PL 12 2 2000 Sheet Feeder 2 of 4 Figure 188 2000 Sheet Feeder 2 of 4...

Страница 450: ...000 Sheet Feeder Board 8 2 Guide Tray 9 110E93440 1 Sensor A4 Paper 10 9 Clamp 11 017E91980 2 Caster 12 017E91970 2 Caster Locking 13 600K78420 1 Kit Roller 2 pieces 14 162K43610 1 Harness 2000 Sheet...

Страница 451: ...422 Phaser 5400 Laser Printer Service Guide PL 12 3 2000 Sheet Feeder 3 of 4 Figure 189 2000 Sheet Feeder 3 of 4...

Страница 452: ...tem 35 15 1 Gear 22T P O item 35 16 1 Gear 47T P O item 35 17 007K86890 1 Motor Assembly Feed 18 162K47530 1 Harness 2000 Sheet Feeder Feed Motor J606 J609 19 600K78440 Kit Link Stopper Spring 20 1 St...

Страница 453: ...424 Phaser 5400 Laser Printer Service Guide PL 12 4 2000 Sheet Feeder 4 of 4 Figure 190 2000 Sheet Feeder 4 of 4...

Страница 454: ...ver Assembly Shaft 14 1 Shaft Assembly Drive P O item 30 15 007E55100 1 Gear Bevel P O item 30 16 1 Bearing P O item 30 17 1 Bracket Gear 18 1 Shaft Assembly Elevator P O item 29 19 1 Pulley Cable P O...

Страница 455: ...426 Phaser 5400 Laser Printer Service Guide PL 13 1 Duplex Assembly Figure 191 Duplex Assembly s5400 224 23 23 23 30 13 15 15 15 12 13 29 31 13 13 13 31 98 with 37 38 98 with 12x6 ea 14 24...

Страница 456: ...earing Exit 18 2 Pulley 16T Duplex 19 2 Collar 20 023E15680 1 Belt 160 S2M 21 1 Frame Duplex 22 130K59671 1 Sensor Assembly Duplex 24 Roller Assembly lower P O item 28 25 1 Holder Duplex Pinch 26 1 Bo...

Страница 457: ...on that should be taken to avert a shutdown An empty Laser Print Cartridge or expended maintenance item may reduce print quality and or prevent printing Keep consumables and maintenance items in suppl...

Страница 458: ...Description Part Number Standard Papers Xerox 4024 DP Letter U S 8 5 x 11 in 20 lbs 75 g m2 3R721 Xerox Business Multi purpose 4200 Letter U S 8 5 x 11 in 20 lbs 75 g m2 3R2047 Xerox 4024 DP 3 hole pu...

Страница 459: ...e Additional Replacement Tray only 109R00524 500 Sheet Feeder with A3 Ledger size tray Additional media tray and feeder A3 Ledger size tray is interchangeable with Tray 1 or any 500 Sheet Feeder 097S0...

Страница 460: ...r and complex page processing Memory kits available in three configurations packaged in single units each 16 Mbytes 32 Mbytes 64 Mbytes 097S02356 097S02357 097S02358 Flash Memory DIMMS Provides 8 Mbyt...

Страница 461: ...432 Phaser 5400 Laser Printer Service Guide Blank Page...

Страница 462: ...sembly 442 Plug Jack Location Table 157 High Capacity Stacker 444 Plug Jack Location Table 158 2000 Sheet Feeder 446 P J Maps Plug Jack Location Map 1 Engine 437 Plug Jack Location Map 2 Engine 438 Pl...

Страница 463: ...oller P J 112 Laser Assembly P J 114 Laser Assembly 12 I 17 Print Engine Controller P J 121 MBF Assembly P J 128 P J 127 Tray 1 Low Paper Sensor 13 I 18 Printer Engine COntroller P J 131 Second Feeder...

Страница 464: ...21 Rear Cover Interlock SW P J 622 Rear Cover Interlock SW P J 623 Top Cover Interlock SW 163 F 42 LVPS P J 311 System Controller 164 F 42 LVPS Main Motor Control PWB 165 E 41 LVPS Fuser Fan 166 E 41...

Страница 465: ...int Engine Controller 502 I 34 Duplex Interface PWB P J 527 P J 507 Full Stack Sensor 503 I 34 Duplex Interface PWB Duplex PWB 504 I 34 Duplex Interface PWB P J 526 505 I 34 Duplex Interface PWB P J 5...

Страница 466: ...Phaser 5400 Laser Printer Service Guide 437 Plug Jack Location Map 1 Engine Figure 193 P J Location Map 1 Engine S5400 321...

Страница 467: ...438 Phaser 5400 Laser Printer Service Guide Plug Jack Location Map 2 Engine Figure 194 P J Location Map 2 Engine S5400 322 S5400 322...

Страница 468: ...Phaser 5400 Laser Printer Service Guide 439 Plug Jack Location Map 3 Engine Figure 195 P J Location Map 3 Engine S5400 323...

Страница 469: ...PWB 131 B8 Printer or Second Feeder P J 136 Feeder PWB 131 B10 Third Feeder P J 132 Feeder PWB 132 D4 Feeder PWB P J 131 Third Feeder 133 B4 Feeder PWB P J 135 Feed Solenoid P J 13A P J 134 No Paper S...

Страница 470: ...Phaser 5400 Laser Printer Service Guide 441 Figure 196 P J Location Map 4 500 Sheet Feeder S5400 324...

Страница 471: ...ect to Other and Connected to 503 D7 Connects the Duplex Assembly Duplex PWB to the Printer 508 C8 Duplex PWB P J 509 Duplex Drive Motor 509 C7 Duplex Drive Motor P J 508 Duplex PWB 510 C7 Duplex PWB...

Страница 472: ...Phaser 5400 Laser Printer Service Guide 443 Figure 197 P J Location Map 5 Duplex Assembly...

Страница 473: ...17 F6 Stacker PWB P J 518 Stacker Motor 518 C6 Stacker Motor P J 517 Stacker PWB 519 J9 Exit Gate Solenoid P J 528 P J 505 Duplex Interface PWB 520 E6 Stacker PWB P J 521 Stack Full Sensor P J 523 Jam...

Страница 474: ...Phaser 5400 Laser Printer Service Guide 445 Figure 198 P J Location Map 6 1000 Sheet High Capacity Stacker s5400 332...

Страница 475: ...WB 601 I5 HCF PWB P J 131 602 J5 HCF PWB P J 513B No Paper Sensor 603 J5 HCF PWB P J P J 513A Stack Height Sensor 604 J4 HCF PWB P J 614 Tray in Switch P J 613 Rear Cover Interlock P J 612 Paper Size...

Страница 476: ...Phaser 5400 Laser Printer Service Guide 447 Plug Jack Location Map 7 2000 Sheet Feeder Figure 199 P J Location Map 7 2000 Sheet Feeder S5400 335...

Страница 477: ...448 Phaser 5400 Laser Printer Service Guide Blank Page...

Страница 478: ...Master Wiring Diagram shows the interconnections of the major subsystems More detailed wiring diagrams are contained in the CD Service Manual For more detailed information refer to the On Line CD vers...

Страница 479: ...209 Print Engine Controller PWB Main Motor page 461 Figure 210 Print Engine Controller PWB Toner Sensor page 462 Figure 211 Print Engine Controller PWB Duplex Interface PWB Full Stack Sensor page 463...

Страница 480: ...Phaser 5400 Laser Printer Service Guide 451 Master Connection and Wiring Diagram Figure 200 Master Wiring Diagram 1 of 2...

Страница 481: ...452 Phaser 5400 Laser Printer Service Guide Figure 201 Master Wiring Diagram 2 of 2...

Страница 482: ...CCW Counter Clockwise NOP No Paper CL Clutch NUT Neutral associated with electrical power to the printer CONN Connector HCS Offset CW Clockwise REGI Registration GFI Ground Fault Indicator SNR Sensor...

Страница 483: ...454 Phaser 5400 Laser Printer Service Guide Base Engine Wiring Diagrams Figure 202 Print Engine Controller PWB LVPS Interlock Switch and Fans...

Страница 484: ...Phaser 5400 Laser Printer Service Guide 455 Figure 203 Print Engine Controller PWB Fuser Assembly Fuser PWB...

Страница 485: ...456 Phaser 5400 Laser Printer Service Guide Figure 204 Print Engine Controller PWB Laser and CRUM PWB...

Страница 486: ...Phaser 5400 Laser Printer Service Guide 457 Figure 205 Print Engine Controller PWB HVPS and Print Cartridge P J 181 White Red Yellow Red White...

Страница 487: ...458 Phaser 5400 Laser Printer Service Guide Figure 206 Print Engine Controller PWB Registration Clutch and Registration Sensor...

Страница 488: ...Phaser 5400 Laser Printer Service Guide 459 Figure 207 Print Engine Controller PWB Feed Solenoid Turn Clutch No Paper Sensor...

Страница 489: ...460 Phaser 5400 Laser Printer Service Guide Figure 208 Print Engine Controller PWB Low Paper Sensor MBF Home Switch and Tray 1 Paper Size Switch...

Страница 490: ...Phaser 5400 Laser Printer Service Guide 461 Figure 209 Print Engine Controller PWB Main Motor...

Страница 491: ...462 Phaser 5400 Laser Printer Service Guide Figure 210 Print Engine Controller PWB Toner Sensor...

Страница 492: ...Phaser 5400 Laser Printer Service Guide 463 Figure 211 Print Engine Controller PWB Duplex Interface PWB Full Stack Sensor...

Страница 493: ...464 Phaser 5400 Laser Printer Service Guide Figure 212 Controller and Control Panel...

Страница 494: ...Phaser 5400 Laser Printer Service Guide 465 500 Sheet Feeder Figure 213 500 Sheet Feeder Tray 2 Wiring Diagram and Signal Information Between Components P J134 P J13C...

Страница 495: ...466 Phaser 5400 Laser Printer Service Guide Figure 214 500 Sheet Feeder Tray 3 Wiring Diagram and Signal Information Between Components...

Страница 496: ...Phaser 5400 Laser Printer Service Guide 467 Duplex Assembly Figure 215 Duplex Assembly Wiring Diagrams and Signal Information Between Components...

Страница 497: ...468 Phaser 5400 Laser Printer Service Guide 1000 Sheet High Capacity Stacker Figure 216 Master Wiring Diagram High Capacity Stacker...

Страница 498: ...Phaser 5400 Laser Printer Service Guide 469 2000 Sheet Feeder Figure 217 2000 Sheet Feeder Wiring Diagram and Signal Information Between Components...

Страница 499: ...470 Phaser 5400 Laser Printer Service Guide Figure 218 2000 Sheet Feeder PWB No Paper Sensor Figure 219 2000 Sheet Feeder PWB Low Paper Sensor...

Страница 500: ...Phaser 5400 Laser Printer Service Guide 471 Figure 220 2000 Sheet Feeder PWB Switches...

Страница 501: ...472 Phaser 5400 Laser Printer Service Guide Blank Page...

Страница 502: ......

Страница 503: ...7 2 1 P 5 8 3 0 1...

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