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Xerox 2135DX - Phaser Color Laser Printer, Руководство по обслуживанию

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Service Guide

 

31

 

Print engine troubleshooting

 

This topic is a step-by-step procedure for systematically verifying particular 
aspects of the printer's operation.  Following this procedure should lead to the 
cause of a printer's failure.

 

Testing the print engine controller board

 

1.

 

If the printer does not power up, or does not initialize, or the printer 
initializes but the motors do not run properly, go to the later topic, 
“Verifying power supply operation” on page 32.  

 

2.

 

Observe that the 

 

Ready

 

 message is displayed on the front panel.  If it is not, 

go to the later topic “Verifying power supply operation” on page 32.

 

3.

 

To ensure the print engine operates correctly, print one of its internal test 
pages from its diagnostic menu as explained in the topic “Test printing” on 
page 71.

If the printer prints a test print, then the printer's print engine is working 
correctly.  Proceed with the next topic, “Verifying printer operation by using its 
self-test print” on page 32.  

If the printer does not make the test print, then a problem exists with the print 
engine.  Proceed with the topic, “Verifying power supply operation” on page 32.

Содержание 2135DX - Phaser Color Laser Printer

Страница 1: ...Printed on recycled paper P H A S E R 2 1 3 5 C O L O R P R I N T E R Service Reference Guide 071 0725 00...

Страница 2: ...vice personnel only To avoid personal injury do not perform any servicing other than that contained in operating instructions unless you are qualified to do so This printing January 2001 071 0725 00 P...

Страница 3: ...emarks of Xerox Corporation TekColor CareSM and RealSUPPORTSM are service marks of Xerox Corporation FTP Software is a registered trademark of FTP Software Incorporated PCL and HP GL are registered tr...

Страница 4: ...xplosive gases Safety instructions Read all installation instructions carefully before you plug the product into a power source Terms on CAUTION A personal injury hazard exists that may not be product...

Страница 5: ...nt Use care when servicing with power on Dangerous voltages may exist at several points in this product To avoid personal injury do not touch exposed connections and components while power is on Disco...

Страница 6: ...9 Fault History Log 29 Power on self diagnostic test 30 Print engine troubleshooting 31 Testing the print engine controller board 31 Verifying printer operation by using its self test print 32 Verifyi...

Страница 7: ...when it is closed 46 High temperature error 46 Low temperature error 46 Invalid memory DIMM 46 Printing and print quality problems 47 Light or blurred images 47 Dark stained background 48 Blank print...

Страница 8: ...Cleaning and Maintenance 81 Service preventive maintenance procedure 81 Recommended tools 82 Periodically replaced parts 82 Cleaning 83 Cleaning the LED bar 83 Cleaning the pickup roller 83 Resetting...

Страница 9: ...der 119 Drive gear 119 Multi sheet bypass feeder sensors 119 Temperature humidity sensor board 119 Paper transport components 121 Tray 1 entrance sensor actuator 121 Belt entrance and multi sheet bypa...

Страница 10: ...ansfer belt drive motor assembly 143 Xerographic components 144 Shutter plate 144 Color registration sensor assembly 145 Color registration solenoid 146 LED assembly 147 Drum contact assembly 148 Tone...

Страница 11: ...g fan 94 Removing the front power supply fan 95 Removing the rear power supply fan 96 Removing the rear shield plate 97 Removing the electrical card cage 99 Disconnecting the registration motor in lin...

Страница 12: ...y 142 Removing the fuser motor and transfer belt drive motor assembly 143 Removing the shutter plate 144 Removing the color registration sensor assembly 145 Removing the color registration solenoid 14...

Страница 13: ...the sensor and switches test 64 Motor and clutch test constraints 70 Test Print menu 72 Table 1 Initialization items consumables 74 Consumable counter menu items 75 Consumable life cycle counts 76 Per...

Страница 14: ...des adjustment procedures and a field replaceable units FRU list Topics such as printer theory of operation and required service tools are located on the companion Color Printer Service Support Resour...

Страница 15: ...features and capabilities of the Phaser 2135DT printers but includes 256 MBytes of RAM and a three tray lower tray deck The printer supports the following resolutions 600 x 600 dpi Normal 600 x 1200...

Страница 16: ...to a printer without the hard disk option are not printed and are discarded Secure Jobs Secure printing allows the customer to defer printing of a job until a matching password is entered from the co...

Страница 17: ...rades less installed RAM for longer image processing time and dual frame buffers for printing one image while processing a second image which gives greater printing throughput The printer features thr...

Страница 18: ...ies Print engine circuit boards 0725 64 System Controller Board Toner Sensor Board Engine Controller Board Control Panel Board Low Voltage Power Supply Board High Voltage Power Supply Board Entrance S...

Страница 19: ...or Board Cyan Toner Cartridge Sensor Magenta Toner Cartridge Sensor Yellow Toner Cartridge Sensor Black Toner Cartridge Sensor MBF Home Position Sensor MBFTransparency Sensor Top Door Open Switch MPT...

Страница 20: ...Feed Motor Cyan Imaging Drum Motor Magenta Imaging Drum Motor Yellow Imaging Drum Motor Black Imaging Drum Motor Registration Motor Registration Clutch Fuser Motor Exit Solenoid Duplex Solenoid Color...

Страница 21: ...8 Phaser 2135 Color Printer The image processor board Features of the controller board SDRAM Fan cooled processor Hard drive 0728 05 ROM DIMM...

Страница 22: ...ugh the main menu Keys 2 and 6 navigate the sub menus and Keys 3 and 7 scroll sub menu values Key 6 cancels print jobs On Line LED Green in color this LED indicates when the printer is On Line and rea...

Страница 23: ...nnector Twisted Pair 10 100baseT Ethernet connector The LED LNK is off when the printer is not installed on an Ethernet network it blinks while data is transmitted to the host The LED SPD is off when...

Страница 24: ...r as it contains the ability to format devices and perform a factory reset of all items The control panel displays Ready when completed To exit switch the printer power off then on Menu Up 1 and Menu...

Страница 25: ...tions indicate the size of the paper in the tray Paper size detection State of Microswitch Paper Size SW1 top SW2 SW3 SW4 bottom 0 0 0 0 No tray installed 0 0 0 1 B4 0 0 1 0 A4 landscape 0 0 1 1 A3 No...

Страница 26: ...158 lbs Each additional lower tray adds 16 8 kgs 37 lbs The lower tray deck weights 57 7 kbs 127 lbs Printer clearances Clearances Specification Top 91 5 cm 36 in Left 30 5 cm 12 in Right 30 5 cm 12...

Страница 27: ...cessing time which can vary depending on image complexity Minimum printing margins All sides 5 mm 0 2 in Usable paper Tray A size Letter Legal Executive 7 25 x 10 5 in A4 size metric letter SRA3 12 x...

Страница 28: ...e Primary voltage fusing 110 VAC configuration 20 Amp 220 VAC configuration 15 Amp Secondary DC voltages Low Voltage Power Supply High Voltage Power Supply 3 3 VDC CH 900 to 1 4 kV 5 V DB 10 to 400 30...

Страница 29: ...22 CISPR 22 Class B EN61000 3 2 EN61000 3 3 VCCI CISPR 22 Class B FCC Class B for 115 VAC equipment pursuant to Sub part J of Part 15 ICES 03 Class B Altitude Operating Non operating 0 to 2500 m 8 000...

Страница 30: ...Inside Top Cover Open Cover See Labels A7 Duplex Entry Jam 1 Ensure the correct weight and type of paper is loaded in the currently used tray Also ensure the paper is loaded correctly in the tray 2 Cl...

Страница 31: ...necessary 5 Inspect the wiring for the registration clutch and registration motor 6 Replace the engine controller board B8 Jam Inside Duplex Unit Open Cover See Labels B8 Duplex Jam 1 Ensure the corre...

Страница 32: ...r B and Tray 2 E1 Tray 2 Misfeed E3 Tray 3 Misfeed Open Rt Door C and Tray 3 E1 Tray 3 Misfeed E4 Tray 4 Misfeed Open Rt Door D and Tray 4 E1 Tray 4 Misfeed E5 Tray 5 Misfeed Open Rt Door E and Tray 5...

Страница 33: ...Right Door E E23 Right Door E Open 1 Ensure the cover s sensor flag operates freely 2 Test the output bin full sensor using the test described in Switch scan test on page 63 3 Inspect the sensor and...

Страница 34: ...rror H3 Disk Full Error Press Enter to Clear A hard disk full error occurred that prevented data from being written to the disk H3 Hard Disk Full 1 Turn the printer off and on again 2 Ensure the hard...

Страница 35: ...low Toner J9 Yellow Toner Empty J10 Magenta Toner Empty Replace Magenta Toner J10 Magenta Toner Empty J11 Cyan Toner Empty Replace Cyan Toner J11 Cyan Toner Empty J12 Black Toner Empty Replace Black T...

Страница 36: ...temperature humidity sensor board 4 Replace the engine controller board T31 Roller Over Temp T31 Power Off On T31 Roller Over Error 1 Inspect the fuser cooling fan Ensure it is running correctly and...

Страница 37: ...the test described in Switch scan test on page 63 2 Inspect the sensor and its wiring harness 3 Replace the engine controller board U8 Controller Fan Error U8 Power Off On U8 Controller Fan Error 1 I...

Страница 38: ...rror U15 Power Off On U15 Control Panel Error 1 Turn the printer off and then on 2 Reset the printer NVRAM using the procedure Resetting NVRAM on page 85 3 Replace the engine controller board U18 Yell...

Страница 39: ...e controller board 6 Replace the print unit chassis W16 Fuse Cut Error W16 Fuse Cut Error For the new Customer Replaceable Consumable imaging drums transfer belt or fuser just installed the printer di...

Страница 40: ...9 IX Bad system controller board 10 Parameter Flash R W not implemented 11 Strata Flash R W not implemented 12 Strata Flash Boot Block Integrity Bad system controller board 13 Strata Flash File Syste...

Страница 41: ...Status Task 18 Startup Key Press Processing Menus Task 1C Parallel Port Read Buffer Manager 20 Parallel Port Write Buffer Manager 24 NVEE Manager 28 Scheduler 2C Job Log 30 Print File Task 34 Video C...

Страница 42: ...t lists particular printer failures or error codes and their possible causes Fault History Log The printer maintains a log file of the last 50 errors that have occurred The most recent error is displa...

Страница 43: ...l the engine fans turned on and are checked to ensure they run properly The fuser heaters activate to heat up the heated rollers The print engine checks to see that the imaging drums are installed The...

Страница 44: ...page 32 2 Observe that the Ready message is displayed on the front panel If it is not go to the later topic Verifying power supply operation on page 32 3 To ensure the print engine operates correctly...

Страница 45: ...to print a test prints The printer should print a test page from the system controller board If the printer prints a test pattern then the print engine controller board and the system controller board...

Страница 46: ...the engine controller board If the voltages are not correct inspect the wiring harness connecting the POWER connector of the engine controller board to the CN1 connector of the low voltage power supp...

Страница 47: ...as described earlier in Ensuring the 5 VDC loop is complete on page 35 Safety interlocks The printer features two safety interlock switches Top door opened switch Right door opened switch When the to...

Страница 48: ...t the return of the 5 VDC then the power supply will immediately shut down You may see the CPU fan bump or the engine board LED LED2 flash To troubleshoot the loop 1 Test surface mount fuse F6 for con...

Страница 49: ...ble and the toner sensor board Turn the printer on If the jumper connection is correct the low voltage power supply will start and the power supply fans will run This indicates the problem lies with t...

Страница 50: ...r Fuser motor Main feed drive motor Between motor Pins 1 and 2 Between motor Pins 3 and 4 The transfer belt motor connects to connector BELTHET pins 5 thru 8 The feed motor connects to connector HOPFF...

Страница 51: ...ansparency film for this printer should be used from Tray 1 or from the multi sheet bypass feeder 5 Refer to the media specifications in the table Functional specifications on page 17 Multiple sheet p...

Страница 52: ...oting this problem applies to the lower tray assembly as well 1 Does the paper empty flag properly interrupt the paper empty sensor Remove the paper tray and actuate the paper empty flag located to th...

Страница 53: ...te for a laser printer 2 Is the printer printing within its environmental specifications Print the Diagnostic Summary Page to determine the printer s environmental conditions 3 Are the pick rollers di...

Страница 54: ...er jams at the registration rollers 1 Ensure that the pick up rollers are clean Clean them with a clean dry lint free cloth if debris is visible 2 Check the paper path for burrs or foreign obstruction...

Страница 55: ...r board Eject jams 1 Is the paper in good condition and appropriate for a laser printer Is the paper curling 2 Is the printer printing within its environmental specifications Print the Diagnostic Summ...

Страница 56: ...at they are not damaged 3 Replace the imaging drum Imaging drum up down error 1 Cycle the printer power to see if the problem clears 2 Ensure that each imaging drum unit is correctly installed and tha...

Страница 57: ...e correct temperature by running the service test Switch scan test on page 63 5 If the fuser does not get warm Does AC voltage appear between Pins 1 and 2 of CN 4 1 and CN 4 2 of the fuser connector T...

Страница 58: ...ectly a traveling moves around the control panel display If not then your problem is most likely associated with the print engine controller board and you will need to replace it If however you see th...

Страница 59: ...er board Low temperature error If the fuser is cold 4 Ensure the fuser unit is properly installed 5 Check the fuser unit s connection and wiring 6 Replace the fuser unit 7 Replace the low voltage powe...

Страница 60: ...WER connector pins 1 2 3 4 5 6 7 and 8 on the junction board or at the 16 pin interconnect near the top cover hinge under the top shield plate Inspect the junction board s wiring connectors If the vol...

Страница 61: ...each LED head assembly If yes replace the LED head assembly 8 Is 3 8 V supplied to the POWER connector pins 1 2 3 4 5 6 7 and 8 on the junction board or at the 16 pin interconnect near the top cover...

Страница 62: ...ver hinge under the top shield plate Inspect the junction board s wiring connectors If the voltage is not OK replace the low voltage power supply 5 If 32 volts supplied to the POWER connector pins 7 8...

Страница 63: ...f each LED head assembly If yes replace the LED head assembly 4 Is 3 8 V supplied to the POWER connector pins 1 2 3 4 5 6 7 and 8 on the junction board or at the 16 pin interconnect near the top cover...

Страница 64: ...d 4 Is 3 8V red wire supplied to Pin 3 of each LED head assembly If yes replace the LED head assembly 5 Is 3 8 V supplied to the POWER connector pins 1 2 3 4 5 6 7 and 8 on the junction board or at th...

Страница 65: ...he maintenance mode fuser test Test printing on page 71 and check the temperature displayed on the controller panel 9 Replace the engine controller board Transfer the old engine controller board s EEP...

Страница 66: ...art then the problem is a defect on a fusers heat roller Replace the fuser If the spots are about 113 mm 4 4 in apart then the problem is a defect on a fusers pressure roller Replace the fuser If the...

Страница 67: ...s 3 8 V supplied to the POWER connector pins 1 2 3 4 5 6 7 and 8 on the junction board or at the 16 pin interconnect near the top cover hinge under the top shield plate Inspect the junction board s wi...

Страница 68: ...assembly the paper feeder assembly and the transfer belt assembly 3 Inspect and clean the imaging drum unit s power terminals Ensure the spring loaded pins travel smoothly up and down 4 Replace any im...

Страница 69: ...eated 6 Is 3 8V red wire supplied to Pin 3 of each LED head assembly If yes replace the LED head assembly 7 Is 3 8 V supplied to the POWER connector pins 1 2 3 4 5 6 7 and 8 on the junction board or a...

Страница 70: ...laser printer 2 Is the printer printing within its environmental specifications Print the Diagnostic Summary Page to determine the printer s conditions 3 Ensure that paper feed rollers are clean and...

Страница 71: ...upport Hotline for further assistance Please have the error page in hand 6 If available try printing to a black and white PostScript Level 2 printer such as an Apple LaserWriter If the file does not p...

Страница 72: ...onfiguration Page 6 Verify that the printer is correctly cabled to the network and that the Ethernet cable functions properly 7 Locate and remove and Windows NT shared printers that have captured the...

Страница 73: ......

Страница 74: ...ess the Menu 1 key to enter the maintenance mode menu 6 Press the Item 2 or 6 keys to scroll through the menu 7 Press the Value 3 key to activate the displayed menu item Press the Value 7 key to disco...

Страница 75: ...cted motor or clutch is operated for 10 seconds TEST PRINT Items set for test print Select parameters of print such as paper source and print mode Test start stop Test the print engine s ability to pr...

Страница 76: ...N tests The table below list the SCAN test items and which sensors and switches and test by that menu item 4 Pressing the Value 3 key activates the currently displayed switch scan test The SWITCH SCAN...

Страница 77: ...nt Toggle sensor flag behind the fuser Remove the fuser if necessary Stack Full Sensor Switch Scan 01 3 L Stack full H No paper Toggle the sensor flag at the exit bin not used Switch Scan 01 4 not use...

Страница 78: ...h Scan 06 3 not used Manual Bypass Feeder OHP Sensor Switch Scan 06 4 L Transparency H Paper Manually feed a sheet of paper thru the feeder by rotating the registration roller Transparency film causes...

Страница 79: ...printer not used Switch Scan 11 3 not used Duplex Front Sensor Switch Scan 11 4 L Deactuated H Paper present Pull out the duplex unit Lift its cover Place a sheet of paper inside on the sensor flag Cl...

Страница 80: ...below the feed rollers not used Switch Scan 17 4 not used Tray 4 Size 1 Switch Top Switch Scan 18 1 L Actuated H Deactuated Remove the tray and actuate the sensor flags at the rear of the tray cavity...

Страница 81: ...sensor not used Switch Scan 23 2 not used not used Switch Scan 23 3 not used not used Switch Scan 23 4 not used Black LED Head temperature Switch Scan 24 1 Encoded head temperature Temperature is enco...

Страница 82: ...s refer to table below The front panel also reminds you to remove the necessary item before starting the test 3 Press the Item 2 6 keys to scroll through the list of motors and clutches until the desi...

Страница 83: ...egistration roller B rotate REGISTRATION CLUTCH none Open the front cover and observe registration roller A turning FRONT MOTOR REGISTRATION MOTOR Remove media from the multi sheet bypass feeder Open...

Страница 84: ...UTCH OPTIONAL none Remove Tray 3 and listen for the clutch FEED ROLLER 4 CLUTCH OPTIONAL none Remove Tray 4 and listen for the clutch FEED ROLLER 5 CLUTCH OPTIONAL none Remove Tray 5 and listen for th...

Страница 85: ...ss the Item 2 6 keys to scroll to the menu item PRINT EXECUTE Press Value 3 to starts printing 6 Press Value 7 to stop printing Test Print menu Display Set Value Function PRINT EXECUTE Press Value 3 t...

Страница 86: ...units of sheets U Upper fuser heater temperature measurement in degrees Celsius L Lower fuser heater temperature measurement in degrees Celsius T Environmental temperature measurement in degrees Cels...

Страница 87: ...ed Refer to the table printed below 4 Press and hold Value 3 for 10 seconds to initialize the items of the selected table The front panel display NV RAM INITIAL blinks eight times 5 Press Enter 4 to e...

Страница 88: ...ed with the item The table below lists the menu items 4 Press Enter 4 to end the test Consumable counter menu items Upper Display Lower Display Detail FUSER UNIT IMAGES Shows the number of sheets prin...

Страница 89: ...the upper display 3 Press the Item 2 6 keys to scroll through the list of supply items The life cycle consumption value is displayed with the item The table below lists the menu items 1 Press Enter 4...

Страница 90: ...actory defaults by selecting Color Defaults from the Color Adjust Menu Printing aTest Page 1 Press the Menu 1 5 keys until you see Color Adjust 2 Press Item 2 6 keys and the printer prints the Color B...

Страница 91: ...ents Use the following procedures to make adjustments to the color density and balance Black density adjustment 1 Press Item 2 6 keys until you see Color Adjust Menu Black Density 2 Press Value 3 7 ke...

Страница 92: ...e 0 1 2 3 4 5 6 7 8 9 10 11 12 13 4 Press Enter The Color Adjust Page prints and the front panel displays Color Adjust Menu Color Balance Repeat Steps 2 and 3 above until you are satisfied with the re...

Страница 93: ......

Страница 94: ...ng steps assures proper operation of the printer and reduces the probability of having to service the printer in the future The frequency of use and the type of paper a customer prints on determines h...

Страница 95: ...after replacing toner cartridge Drum Units When the message is displayed When 35 000 pages are printed out for 3 Page Job printing of Letter paper The printer s imaging drum unit counters are automati...

Страница 96: ...uch as a void or light printing running vertically down of the paper Clean the lens with an alcohol wipe to clean the LED bar An alcohol wipe always comes with the toner cartridge Print the 100 Color...

Страница 97: ......

Страница 98: ...rm Action Yes No menu Press Enter to confirm your selection Network Defaults network settings Use the Item 2 6 keys to activate the Confirm Action Yes No menu Press Enter to confirm your selection Dem...

Страница 99: ......

Страница 100: ...l field adjustable components Default settings and soft switch settings are covered in Service Tests and Adjustments on page 61 About screw colors Black screws are coarse thread screws used to join pl...

Страница 101: ...them in a lightproof black bag to protect the drum units from light and store in a safe place 2 Remove the rear cover as explained in Rear cover on page 89 3 Remove the 10 screws securing the top cov...

Страница 102: ...age 105 2 Open the top cover Remove the drum toner cartridges Place them in a lightproof black bag to protect the drum units from light and store in a safe place 3 Remove the seven screws securing the...

Страница 103: ...the drum units from light and store in a safe place 3 Remove the duplex unit paper tray 4 Remove the seven screws securing the cover to the printer frame Remove the cover by lifting it straight up Rev...

Страница 104: ...place 3 Remove the front cover as described in Front cover on page 90 4 Remove the rear cover as described in Rear cover on page 89 5 Lift the face up tray to access and remove the two screws underne...

Страница 105: ...he sides of the face up tray 3 To free the trays links from the printer cabinet rotate them up so they are parallel with the cabinet face Remove the keyed ends of the links from the left cabinet cover...

Страница 106: ...the door s link strap to the printer frame 3 Carefully push the door rearward so the door s front pivot point clears it pin Once the pin is cleared remove the door from the printer Reverse these step...

Страница 107: ...the rear cover as shown on Rear cover on page 89 3 Remove the rear shield plate as described on page 97 4 Disconnect connector FAN 1 from the print engine controller board 5 Remove the two screws and...

Страница 108: ...e the front shield plate Pull out the duplex unit tray 1 to access the shield plates s lower screws 4 Disconnect the front power supply fan s wiring harness from the low voltage power supply board 5 R...

Страница 109: ...98 3 Remove the left side cover as described in Left side cover on page 91 4 Remove the left shield plate 5 Disconnect the rear power supply fan s wiring harness from the engine controller board 6 Rem...

Страница 110: ...a lightproof black bag to protect the drum units from light and store in a safe place 2 Remove the rear cover as explained in Rear cover on page 89 3 Remove the screws securing the rear shield plate 4...

Страница 111: ...tors from the print engine controller board Label the ribbon cables leading to the top cover inner frame to ease re connection 6 Pull out the disconnected cable harnesses routed through the top of the...

Страница 112: ...Attached to the back of the electrical card cage is a grounding tab As you reinstall the chassis ensure that the tab is not deformed and is positioned on the end of the paper feed shaft Removing the e...

Страница 113: ...1 7 Remove the left side shield plate 8 Remove the electrical card cage as described in the topic Electrical card cage on page 98 9 Remove the top cover as described in the topic Top cover on page 88...

Страница 114: ...it chassis and lay it aside 18 Disconnect the front power supply fan the chassis fan and the duplex solenoid connectors from the front of the low voltage power supply 19 Remove the 12 screws securing...

Страница 115: ...ses from the print engine controller board 9 Remove the four screws securing the cable shield to the top of the electrical card cage Free the flat wiring harnesses from the card cage 10 Disconnect the...

Страница 116: ...he LED mounting brackets can be damaged Reverse these steps to install the top cover inner frame Removing the top shield plate Remove Screws Remove Screws Top Cover Inner Frame Rear Top Cover Hinge Sp...

Страница 117: ...supply fan Let the fan rest on the front of the lower plate 3 Disconnect the chassis fan from the front of the low voltage power supply 4 Remove the four screws securing the left plate assembly to th...

Страница 118: ...rear of the system controller board 2 Remove the two screws securing the system controller board to the printer 3 Slide the system controller board out to the rear of the printer Reverse these steps t...

Страница 119: ...roller board as described in the procedure System controller board on page 105 2 Spread apart the latches securing each end of the RAM DIMM connector 3 Lift the DIMM out of the connector Reverse these...

Страница 120: ...e system controller board as described in the procedure System controller board on page 105 2 Remove the four screws securing the hard drive to the board 3 Slide the slightly to disconnect the hard dr...

Страница 121: ...Remove the system controller board as shown on page 105 5 Disconnect all connectors connected to the print engine controller board Remove the EMI suppessor coils and cable ties as necessary 6 Remove...

Страница 122: ...inner frame disconnect the four LED power harnesses from the toner sensor board 3 Close the top cover inner unit 4 Remove the three screws securing the toner sensor board 5 Rotate the board up to exp...

Страница 123: ...ard Ensure that all harnesses are in the cable channel Caution Ensure the ribbon cables are properly routed and dressed Do not crunch or fold the ribbon cables while installing the toner sensor board...

Страница 124: ...side down remove registration roller assembly B as shown on page 129 4 Remove the spring loaded tray 1 entrance sensor actuator as explained on page 121 Note the orientation of the actuator s spring f...

Страница 125: ...nter unit chassis as detailed in the topic Printer unit chassis on page 100 2 Disconnect CN1 from the high voltage power supply 3 Disconnect CN3 from the low voltage power supply 4 Remove the three sc...

Страница 126: ...high voltage power supply Reverse these steps to install the high voltage power supply Ensure the plastic insulator plate is positioned correctly under the power supply Removing the high voltage powe...

Страница 127: ...CN2 CN3 CN5 and CN9 from the low voltage power supply 3 Disconnect the AC power switch wiring harness interconnect 4 Remove the eight screws securing the low voltage power supply to the printer 5 Remo...

Страница 128: ...8 2 Remove the screw securing the left side of the control panel 3 Lift the control panel and disconnect CN1 from the back of the panel 4 Remove the control panel Reverse these steps to install the co...

Страница 129: ...haft behind the upper roller Note the torque limiter on the shaft behind the lower feed roller 4 Release the locking tab on the left end of the nudger roller 5 Slide the nudger roller to the left and...

Страница 130: ...eft by paper tray 1 disconnect the ribbon cable attached to the paper size sensing board 3 Again reaching in through the cavity left by paper tray 1 remove the four screws securing the paper size sens...

Страница 131: ...nnect the seven wiring harnesses leading to the main feeder assembly 5 Remove the main feeder cross brace it is held in place with five screws 6 Remove the six screws securing the main feeder assembly...

Страница 132: ...7 Remove the four black screws securing the multi sheet bypass feeder top cover Remove the cover 8 Open the multi sheet bypass feeder tray 9 Remove the two black screws securing the multi sheet bypass...

Страница 133: ...feeder Removing the multi sheet bypass feeder Joint Joint Drive Gear Spread Locking Tabs to Free Gear Link Multi sheet Bypass Feeder Multi sheet Bypass Feeder Tray Link Link MBF Feed Sensor Transparen...

Страница 134: ...he printer unit chassis upside down and then carefully squeeze the actuator s two locking tabs and remove the sensor For reassembly reinstall the entrance sensor actuator Ensure the spring arm is on t...

Страница 135: ...tuator on page 121 3 Remove the entrance sensor board as described in the topic Entrance sensor board on page 111 4 From the bottom squeeze the two locking tabs securing the belt entrance sensor actua...

Страница 136: ...e 90 2 Remove the front shield plate 3 Free the front power supply fan 4 Disconnect the wiring harness of the solenoid you wish to remove 5 Remove the two screws securing the solenoid you wish to remo...

Страница 137: ...t unit locking tabs toward the left side of the printer to release the unit 4 Using the transfer belt unit handle lift the unit about 1 2 inch 12 mm 5 Using the handle and the front frame of the trans...

Страница 138: ...safe place 2 Remove the rear shield plate as described in the topic Rear shield plate on page 97 3 Disconnect the RCL connector from the printer engine controller board 4 Remove the screw securing th...

Страница 139: ...scribed in the topic Rear shield plate on page 97 4 Remove the registration clutch as detailed in Registration clutch on page 125 5 Remove the screws securing the motor bracket to the printer 6 Remove...

Страница 140: ...units from light and store in a safe place 2 Remove the transfer belt unit 3 Remove the rear shield plate as described in the topic Rear shield plate on page 97 4 Remove the multi sheet bypass feeder...

Страница 141: ...hese steps to install the registration roller assembly A and drive gear Install the drive gear so that it drives the roller in the direction of paper travel The blue plastic face should face the outsi...

Страница 142: ...store in a safe place 2 Remove the printer unit chassis as described in Printer unit chassis on page 100 3 Turn the printer unit chassis upside down 4 Remove the four screws securing registration roll...

Страница 143: ...fe place 2 Open the front cover 3 Remove the left side cover as described in the topic Left side cover on page 91 4 Remove the right side cover as described in the topic Rear shield plate on page 97 5...

Страница 144: ...Service Guide 131 8 Carefully lift the duplex guide assembly to free it from the printer Removing the duplex guide assembly Printer Unit Duplex Guide Assembly Spring Spring 0725 40...

Страница 145: ...rtridges Place them in a lightproof black bag to protect the drum units from light and store in a safe place 2 Remove the front cover as described in the topic Front cover on page 90 Remove the left s...

Страница 146: ...uide 133 6 Remove the left fuser latching handle Reverse these steps to install the fuser latching handle left Fuser latching handle left 0725 41 Fuser Latching Handle Fuser Latching Handle Spring Rem...

Страница 147: ...ce 2 Remove the printer unit chassis as described the topic Printer unit chassis on page 100 3 Release the fuser latching handle spring 4 Remove the E ring securing the rear fuser latching handle to i...

Страница 148: ...y fan on page 96 5 Remove the front power supply fan as described in Front power supply fan on page 95 6 Remove the rear shield plate as shown in Rear shield plate on page 97 7 Remove the card cage as...

Страница 149: ...ller to the rear until the front end of the staff is free 14 Reverse these steps to install the fuser exit roller Removing the fuser exit roller Fuser Drive Gear Assembly Fuser Drive Gear Roller Conta...

Страница 150: ...Remove the fuser exit roller as detailed on page 135 3 At the engine controller board disconnect the connector to the exit sensor assembly PARTTEMP 4 Lift and remove the duplex exit gate 5 Remove the...

Страница 151: ...nits from light and store in a safe place 2 Remove the top cover inner frame as detailed in Top cover inner frame and front rear top cover spring assembly on page 102 3 Remove the five screws securing...

Страница 152: ...ower harnesses from the underside of the toner sensor board 3 Close the top cover inner unit 4 Remove the four screws securing the metal shield over the toner cartridge sensor board 5 Remove the three...

Страница 153: ...140 Phaser 2135 Color Printer 10 Remove the stack full sensor Reverse these steps to install the stack full sensor Removing the stack full sensor 0725 46 Stack Full Sensor Stack Full Sensor Assembly...

Страница 154: ...rd cage on page 98 2 Remove the printer unit chassis as detailed on page 100 3 Disconnect each wiring harnesses from the four imaging drum motors 4 Remove the five screws securing the main motor assem...

Страница 155: ...motor 1 Remove the two screws securing the motor to the main motor assembly Reverse these steps to install the main motor assembly Removing the main motor assembly Remove Screws Main Motor Assembly 07...

Страница 156: ...motor and belt drive motor assembly 4 Remove the two screws securing the fuser motor and belt drive motor assembly to the printer frame 5 Remove the motor assembly Reverse these steps to install the...

Страница 157: ...rough the opening in the shutter plate carefully remove the shutter spring 4 Open the shutter plate to the full open position 5 Carefully lift the tabs on the front edge of the shutter plate over the...

Страница 158: ...tailed on page 124 3 Remove the shutter plate as described in the previous procedure Shutter plate on page 144 4 Remove the two screws securing the color registration sensor assembly 5 As you lift the...

Страница 159: ...te as explained on page 144 3 Disconnect the shutter solenoid in line connector 4 Release the shutter solenoid harness from all cable clamps 5 Remove the screw securing the shutter solenoid to the pri...

Страница 160: ...LED assembly and lifting up on the connector Free the harnesses from the LED assembly 3 Disconnect the LED assembly s power harness from the toner sensor board 4 Push the LED assembly against its spr...

Страница 161: ...dges Place them in a lightproof black bag to protect the drum units from light and store in a safe place 2 Use a small screwdriver to carefully pry the drum contact assembly from the printer chassis R...

Страница 162: ...afe place 2 Disconnect the four LED power harnesses from the bottom of the toner sensor board 3 Close the top cover inner unit 4 Remove the three screws securing the toner sensor board and the insulat...

Страница 163: ...ator Reverse these steps to install the toner sensor actuators When replacing the toner sensor board insure all harnesses are in the cable channels Removing the toner sensor actuators 0725 54 Remove S...

Страница 164: ...tray 1 and pull the right side out slightly to free them from the printer 4 Slide the release lever to raise the two spring loaded guide pins that align the duplex unit to tray 1 The release lever is...

Страница 165: ......

Страница 166: ...in an illustration stand for C ring E ring and Screw respectively A shaded triangle t in an illustration indicates the item is part of an assembly The notation with X Y following an part name indicate...

Страница 167: ...Left Side Cover 8 116 1004 00 Front Cover 9 116 1039 00 Duplex Slot Cover 10 116 1055 00 Top Cover Damper Front 12 116 1008 00 Foot 13 116 1084 00 Right Side Door 14 012E12690 Multi Sheet Bypass Links...

Страница 168: ...Service Guide 155 Figure 1 Cabinet and top cover FRUs 18 12 14 14 8 13 23 10 19 20 6 5 4 7 2 9 15 22 21 3 3 1 0725 01 24 17...

Страница 169: ...116 1038 00 Hardware Kit 8 116 1057 00 Top Cover Stack Bin Inner Cover 9 116 1002 00 Eject Guide Assembly 10 116 0999 00 LED Bar Assembly 11 LED Assembly Spring part of 116 1038 00 Hardware Kit 12 26...

Страница 170: ...Service Guide 157 Figure 2 Top cover FRUs 15 12 12 13 14 16 11 11 11 11 9 6 5 7 3 8 4 1 20 19 18 17 2 10 0725 02...

Страница 171: ...te Shutter 12 Registration Shutter Spring part of 116 1038 00 Hardware Kit 13 121K26000 Color Registration Shutter Solenoid 14 116 1087 00 Printer Chassis 15 B Registration Entrance Sensor Flag part o...

Страница 172: ...Service Guide 159 Figure 3 Printer chassis FRUs 1 of 2 1 25 24 24 23 27 22 21 26 3 5 4 17 16 15 14 12 13 20 19 18 11 10 8 6 7 0725 03 2 9...

Страница 173: ...Low Voltage Power Supply 220 VAC 4 116 1029 00 Front Plate Assembly 5 116 1034 00 Low Voltage Power Supply Insulator 6 116 1067 00 Duplex Exit Paper Guide 7 115K01960 Rear Contact Assembly 8 116 1033...

Страница 174: ...Service Guide 161 Figure 4 Printer chassis FRUs 2 of 2 3 4 1 2 9 7 10 6 11 8 5 12 0725 04 13...

Страница 175: ...niversal Paper Tray 2 116 1085 00 Connector with Harness 3 116 1065 00 Right Cover Interlock Switch 4 116 1086 00 Main Feeder Assembly 5 116 1062 00 Paper Feed Roller 6 116 1010 00 Media Plate Lift Mo...

Страница 176: ...Service Guide 163 Figure 5 Paper tray and paper tray guides FRUs 7 4 2 1 0725 05 5 6 3 8 9...

Страница 177: ...CRU EEPROM 816A2323M000 4 116 1031 00 Engine Controller Board 5 671 5269 00 System Controller Board EFI Controller Image Processor 6 156 4811 10 156 4780 10 156 4839 00 64 Mbyte RAM DIMM 128 Mbyte RAM...

Страница 178: ...Service Guide 165 Table 7 FRUs of the duplexer unit Fig 9 parts Part number Name and description 1 116 1088 00 Duplex Transport Assembly Figure 7 Duplexer unit 1 0725 06...

Страница 179: ...Lower Tray Assembly Left Cover 2 116 1043 00 Lower Tray Assembly Front Right Cover 3 116 1009 00 Lower Tray Assembly Universal Tray 4 116 1013 00 Castor Wheel 5 116 1046 00 Lower Tray Assembly Right S...

Страница 180: ...Service Guide 167 Figure 8 LowerTray Assembly FRUs 1 2 5 6 7 8 9 3 4 4 4 0725 07...

Страница 181: ...ter Spring Fuser Latch Handle Springs Screw T3x8 Screw T3x10 Screw T4x10 Screw M2x8 Screw M3x6 Screw M3x8 Screw M4x8 Screw SP3x10 Screw T4X6 Screw T4X8 Plastic Eject Rollers Table 10 Gear kit Part num...

Страница 182: ...Interface Temp Humidity sensor For Geared Motor For Feed sensor For Color Registration sensor For Board N71 For Board R71 For Board A73 For Duplexer For Power For Right side Cover Open Stacker Cover...

Страница 183: ...nual Pack Italian 061 4291 00 Phaser 2135 Manual Pack German 061 4292 00 Phaser 2135 Manual Pack Spanish 061 4293 00 Phaser 2135 Manual Pack Brazilian Portuguese 061 4294 00 Phaser 2135 Manual Pack Si...

Страница 184: ...0V Euro 161 0066 10 Power cord U K 161 0066 11 Power cord Australian 161 0154 00 Power cord Swiss 161 0240 00 Power cord Danish 006 7998 00 Conductive grease silicon 065 0598 00 Shipping box replaceme...

Страница 185: ......

Страница 186: ...Color Stripe Pattern consist of two set of bars Each set of bars is made of of a seven bars each bar is a 100 solid fill of the primary colors cyan magenta yellow and black and the secondary colors re...

Страница 187: ...y or damaged imaging drum 5 Look for complete fusing Cold or hot offset fusing could indicate the incorrect paper weight has been selected Interpreting Test Pattern A This pattern consists of color bl...

Страница 188: ...he Color Balance object marked CURRENT with the gray background The background is produced using black only and the circles are produced using a combination of cyan magenta and yellow The adjustment o...

Страница 189: ...int as well as residual offsetting Interpreting the Step Test Patterns The Step Test Patterns consist of 11 color bars starting with a100 fill of a primary color bar and progressing in 10 steps to a 0...

Страница 190: ...Sensor Board A73 T2 White T10 Red T1 Blue T1 White T7 White T11 T11 does not exist in the lowest DUP In Sensor DUP Middle Sensor DUP Front Sensor DUP DUP Front Clutch DUP Rear Clutch D3 Blue V73 Board...

Страница 191: ...178 Phaser 2135 Color Printer Wire routing at the engine controller board Bundle wires thru EMI coils Tie wraps The wiring receptacles are color coded with their plugs for correct placement...

Страница 192: ...Service Guide 179 Details of wiring passthru Bundle wires thru EMI coils Route wiring harnesses thru cable clamp Route wiring harnesses thru cable clamp...

Страница 193: ...ield plate when it is installed Ensure the wiring harnesses are routed inside the wiring shield except the power wiring harness which is routed under the wiring shield Ensure the power harness inter c...

Страница 194: ...drum motors Wire routing by the fuser and transfer belt motor unit Route wiring harnesses under the imaging drum motors EMI coils Cable tie the wiring harnesses to the center restraint post Route wir...

Страница 195: ...182 Phaser 2135 Color Printer Ribbon cable routing under the toner sensor board Harnesses route through channel around post Note how harness route through slot...

Страница 196: ...ple The hexadecimal value 13FA breaks down into 1 3 F A 1 is 1 3 is 3 F is 15 A is 10 For the For the For the For the 4th column 3rd column 3rd column 3rd column multiply multiply multiply multiply 1...

Страница 197: ...NOTES...

Страница 198: ...NOTES...

Страница 199: ...NOTES...

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