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IMPORTANT WARNING:
Whenever the warranted product is repaired and/or manipulated by technical service unauthorized by Warrantor or whenever such
repair is made using unoriginal spare parts, this Warranty shall be void.
For gas powered appliances, this Warranty shall be void whenever the warranted product is not installed in accordance with
currently applicable technical provisions, regulations and standards, including those applicable to the corresponding installation
service provider and in compliance with the User Manual. Products must be installed by personnel legally qualified to install this
type of products. It is the consumer’s responsibility to verify that the company and/or the people directly hired to install gas powered
appliances, have the credentials required under the applicable standards and regulations.
Warrantor does not assume any responsibility for any direct and/or indirect personal and/or material damages to purchaser, consumer
and/or third parties related to the warranted product as a consequence of neglecting the indications established in the User Manual of
the product covered by the warranty that this Certificate of Warranty is an integral part of, and particularly derived from noncompliance
with the applicable control standards and regulations regarding home facilities.
This Warranty does not constitute and shall not be construed as an extension or additional term to the terms and conditions of the
product warranty legally established under local laws. This Warranty neither extends nor grants to the Beneficiary/Holder thereof any
rights other than those expressly indicated herein. This without prejudice to the Legal Warranty acknowledged by each country, which
shall be effective in accordance with the terms and conditions set under the applicable local laws in case any differences may arise.
The warranty granted through this Certificate of Warranty shall be legally enforceable only during the term stipulated under the law.
In this regard, it shall be conventional in regards with any term granted beyond the minimum term required under the regulations
applicable in each country. Any technical intervention/service/repair requested by Beneficiary/Holder within the effective term of
this Warranty which does not derive from faults in the quality and suitability of the product, in accordance with the Warranty terms
and scope, shall be borne by the Beneficiary/Holder hereof. In this regard, services including: preventive maintenance, additional
installations and/or any similar services as well as those derived from the exclusions mentioned in section 4 above, shall be borne by
the Warranty Beneficiary/Holder.
For Colombia, Ecuador, El Salvador, Guatemala, Peru and Puerto Rico, Warrantor shall provide spare part for a five (5) year term
commencing on Product purchase date, provided no regulations requires provision for a different term--shorter or longer--in which case
the term stipulated under such regulation shall apply.
5. Warrantor’s Customer Service Center Contact information
COLOMBIA
.
Guarantor: Whirlpool COLOMBIA S.A.S.
Address: Calle 99 10-19 Floor 6.
Bogota D.C. - Colombia For Whirlpool-branded products, in
Bogotá contact N° 4048565 and from the rest of the country,
N° 01 8000 112365 For KitchenAid-branded products,
contact the national toll-free N° 01 8000 115243
Opening Hours: Call us Monday to Friday from 8:00 a.m.
to 6:00 p.m. and on Saturdays from 8:00 a.m. to 2:00 p.m.
E-mail: [email protected]. Also visit our
websites: www.whirlpool.com.co and
www.kitchenaid.com.co
ECUADOR.
Guarantor: Whirlpool Ecuador S.A.
Address: Av. From the Americas s/n Eugenio Almazan, Edificio Las
Américas, Guayaquil, Ecuador.
For Whirlpool and KitchenAid-branded products, contact the national
toll-free N° 1800 344782
Opening Hours: Call us Monday to Friday from 8:00 a.m. to 6:00 p.m.
and on Saturdays from 8:00 a.m. to 2:00 p.m. E-mail: contactoecuador@
whirlpool.com
Also visit our websites: www.whirlpool.com.ec and www.kitchenaid.
com.ec
COSTA RICA.
Please check the Guarantor details. For any questions
regarding official Distributors and/or their contact details,
please use the contact information below. For Whirlpool-
branded products, call San José on 4000 1423 via the
national toll-free number: 8000 571023. For KitchenAid-
branded products, contact the national toll-free N°: 08000
571029
Opening Hours: Call us Monday to Friday from 8:00 a.m.
to 6:00 p.m. and on Saturdays from 8:00 a.m. to 2:00 p.m.
E-mail:[email protected]; kitchenaid_cam@
whirlpool.com
Also visit our websites: www.whirlpool-ca.com and www.
kitchenaid-ca.com
EL SALVADOR.
Guarantor: Whirlpool El Salvador S.A. de C.V.
Address: Calle Alegría y Boulevard Santa Elena - Edificio Interalia - Nivel
2 –Antiguo Cuscatlán, San Salvador, El Salvador.
Tel: +503 22119002. Opening Hours: Call us Monday to Friday from 8:00
a.m. to 6:00 p.m. and on Saturdays from 8:00 a.m. to 2:00 p.m.
E-mail: [email protected]; kitchenaid_cam@whirlpool.
com
Also visit our websites: www.whirlpool-ca.com and www.kitchenaid-ca.
com
GUATEMALA.
Guarantor: Whirlpool GUATEMALA S.A.
Address: 18 Calle 24 - 69 Zona 10 Empresarial Zona Pradera
Torre 3 Level 14 - Guatemala City, Guatemala
For Whirlpool and KitchenAid-branded products, contact the
national N°: +502 2470 0858
Opening Hours: Call us Monday to Friday from 8:00 a.m. to
6:00 p.m. and on Saturdays from 8:00 a.m. to 2:00 p.m.
E-mail: [email protected]; kitchenaid_
[email protected] Also visit our websites: www.whirlpool-
ca.com and www.kitchenaid-ca.com
HONDURAS
.
Please check the Guarantor details. For any questions regarding
official Distributors and/or their contact details, please use the contact
information below.
E-mail: [email protected]; kitchenaid_cam@whirlpool.
com
NICARAGUA
.
Please, check the Guarantor’s details at the place where you purchased
the product or by contacting us via:
E-mail: [email protected]; kitchenaid_cam@whirlpool.
com