Troubleshooting
©2010 Viking Preferred Service
21
To avoid risk of electrical shock, personal injury, or death, disconnect electrical power source to unit, unless test
procedures require power to be connected. Discharge capacitor through a resistor before attempting to service.
Ensure all ground wires are connected before certifying unit as repaired and/or operational.
Checking Griddle Operation
Repair or replace
defective wiring.
No
Open high limit
switch?
No
Yes
Replace high
limit switch.
Disconnect power to the range.
Access control panel and wiring.
Connect power.
120 VAC present on griddle control thermostat L1 to N?
120 VAC present on DSI module A to N?
Turn griddle control knob to 350°.
120 VAC present on thermostat
blue to N?
Yes
No
Replace thermostat.
Turn griddle control knob to 350°.
10.75 VAC present on DSI
module SC to S2 while arcing?
Yes
No
Replace DSI module.
10.75 VAC present on DSI
module SC to S2 while
arcing, yet no gas present to
griddle burner? (Gas supply
valve in open position)
Yes
Repair or replace
defective wiring.
No
No
Yes
Disconnect power to range.
Check griddle solenoid resistance.
210
present S1 yellow (48" Series) to SC black\white?
210
present S1 orange (36" Series) to SC black\white?
Replace griddle
solenoid valve.
