Contacting Vaddio Technical Support
H
ELP PAGE
,
ANY
V
ADDIO DEVICE
If you can't resolve an issue using your troubleshooting skills (or the
table in this manual),
we are here to help.
You’ll find information for contacting Vaddio Technical Support on the Help screen.
Viewing Diagnostic Logs
D
IAGNOSTICS PAGE
,
EACH
E
ASY
IP
DEVICE
If you encounter a problem that you can’t solve, your Vaddio technical support representative may ask you
to download and email the event log file available from the Diagnostics screen.
Note
The log may include large numbers of internal events even when no errors have occurred. Rebooting
generates over 100 log entries.
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Complete Manual for EasyIP Systems