Troubleshooting
12-2
Solving Malfunctions
The table below provides general guidelines for problem solving.
If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the
following pages. If the problem persists, contact your Service Representative.
Symptom
Checkpoints
Corrective Actions
Reference
Page
An application does
not start.
Is the Auto Panel Reset time
short?
Set the Auto Panel Reset time to
30 seconds or more.
9-78
The operation panel
does not respond
when the main power
switch is turned on.
Is the machine plugged in?
Plug the power cord into an AC
outlet.
2-6
Pressing the Start key
does not produce
copies.
Is there a message on the
touch panel?
Determine the appropriate
response to the message and
respond accordingly.
12-8
Is the machine in Sleep
mode?
Press the
Power
key to recover
the machine from Sleep mode. The
machine will be ready to copy
within a minute.
2-10
Blank sheets are
ejected.
Are the originals loaded
correctly?
When placing originals on the
platen, place them face-down and
align them with the original size
indicator plates.
2-44
When placing originals in the
optional document processor,
place them face-up.
2-46
—
Check that the application software
is correctly operated.
—
Printouts are too
light.
Is the paper damp?
Replace the paper with new paper.
2-27
Have you changed the
density?
Select appropriate density level.
3-10
9-69
Is the toner distributed evenly
within the toner container?
Shake the toner container from
side to side several times.
11-2
Is there a message indicating
the addition of toner?
Replace the toner container.
11-2
Is EcoPrint mode enabled?
Disable EcoPrint mode.
9-60
—
Run [Drum Refresh].
9-70
—
Run [Developer Refresh].
9-76
—
Run [Laser Scanner Cleaning].
9-76
—
Make sure the paper type setting is
correct for the paper being used.
9-4
Содержание CDC 1930
Страница 1: ...user manual Digital colour Multifunction systems CDC 1945 1950 CDC 1930 1935 ...
Страница 220: ...Printing 5 12 ...
Страница 264: ...Sending Functions 6 44 ...
Страница 422: ...Default Setting System Menu 9 116 ...
Страница 423: ...10 1 10 Management This chapter explains the following operations User Login Setting 10 2 Job Accounting Setting 10 20 ...
Страница 456: ...Management 10 34 ...
Страница 457: ...11 1 11 Maintenance This chapter describes cleaning and toner replacement Regular Maintenance 11 2 Cleaning 11 15 ...
Страница 536: ...Troubleshooting 12 60 ...
Страница 588: ...Rev 2 2011 9 2LCGEEN002 TA Triumph Adler GmbH Betriebsstätte Norderstedt Ohechaussee 235 22848 Norderstedt Germany ...