Impact Levels
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Impact Levels
Communication in a Public Sector Network (PSN) is split into areas of different
impact levels (
IL
). The Impact Level dictates how you as a user should conduct
the telephone call in question. It is described below how to determine whether
your call partner belongs to a lower Impact Level when the connection is being
established or has been established.
Calls with a low Impact Level are treated in a particular way, either through their
own icons, text labels and/or a special ringtone. It should be noted that the Im-
pact Level causes no restriction when using the phone either during or prior to
connection. Calls of the same or a higher Impact Level are not identified in any
particular
way.
To ensure unrestricted functionality of the IL function you have to:
• Deactivate advisory tones for unsecured voice connections (
Page 225) and
• Deactivate automatic opening of the context menu (
Page 230)
Answering a call with a lower Impact Level
Prerequisite
: The administrator has assigned separate call signals for calls with
a lower Impact Level.
Answering a call
The phone rings with the defined ringtone for calls with a lower Impact Level.
The caller is shown a special icon and the advisory "
Lower IL
".
^
Lift the handset.
You can also answer the call if appropriate using the loudspeaker key or via the
headset.
Answering forwarded calls
The phone rings with the defined ringtone for calls with a lower IL.
The caller is shown a special icon and the advisory "
Lower IL
".
^
Lift the handset.
You can also answer the call if appropriate using the loudspeaker key or via the
headset.
Answering a second call
The phone rings with the defined ringtone for second calls with a lower IL.
The caller is shown the advisory "
Lower IL
".
^
Lift the handset.