Making calls with multiple lines
131
Busy override
A station of a line trunk group is on a call. It’s primary line is configured as a sec-
ondary line on your phone. This line now has the status "busy." You can connect
to the call by pressing the illuminated key for this line (see also
Page 24).
Prerequisite:
A secondary line is set up on your multi-line phone, the option to
connect to the call is activated for your phone and "system-based conference"
is set up for your system (
Page 123).
If a preview is set up and activated for the relevant line (
Page 153), you have
to press the line key a second time following the preview in order to connect.
The key of a secondary line illuminates – it is busy. You want to connect to the
call.
R
Press the illuminated line key. A conference is established. You are connected
to the parties on the secondary line. The key continues to illuminates and the
conference is shown on the display.
You can now:
• Put the secondary line on hold
• Leave the conference on the secondary line
• Make consultation call
• Accept a second call
• Alternate between a new call party and a conference on the secondary line.
• Include a call party from a consultation or a second call in the conference.
If there is already a conference on the secondary line you are connected
to this conference. The conference is shown on the display.