Basic functions
55
Picking up a held call
Prerequisite
: Your colleague has placed a call on hold on their multi-line phone
Page 129. You know the coworker’s internal phone number and the function
is configured for you in OpenScape Voice.
Select and confirm the option shown in the idle phone’s context menu.
or.
^
Lift the handset.
or
n
Press the key shown.
Select and confirm the option shown.
j
Enter and confirm the relevant phone’s internal number. You are connected to
your colleague’s held call either via the handset or in speakerphone mode.
Directed pickup
Directed pickup