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OpenScape Voice functions
Creating a list for selective calls
For call acceptance
You can create a list of the phone numbers from which you are willing to accept
calls (also known as a selection list). Your administrator knows how long this list
may be in the OpenScape Voice used on site in your facility.
A connection is set up if a caller’s phone number matches a number in the se-
lection list. If there is a match:
• the caller receives a message that the party refuses to accept any calls with
this number,
or
• the call is forwarded to an external phone number.
Contact your administrator for information on how your OpenScape Voice is
configured on site.
^
Lift the handset.
j
Enter the code (see the table of codes
Page 202).
Various announcements deliver the following information:
• the name of the feature (selective call acceptance)
• the current status (active or inactive)
• the current scope of the selection list.
These announcements are followed by verbal user prompts that let you:
• add entries to the selection list
• delete entries in the selection list
• check the selection list
• activate or deactivate the function.
For call rejection
As for selective call acceptance, you can create a selection list with the phone
numbers of parties from whom you are not willing to accept calls. Your adminis-
trator know how long this list may be in the OpenScape Voice used on site in
your facility.
A call is not connected if the caller’s phone number matches a number in the se-
lection list; the caller is notified that the called party rejects calls from this num-
ber. If the caller’s number is not in the selection list, the call is to you as usual.
^
Lift the handset.
j
Enter the code (see the table of codes
Page 202).
Various announcements deliver the following information:
• the name of the feature (selective call rejection)
• the current status (active or inactive)
• the current scope of the selection list.
These announcements are followed by verbal user prompts that let you:
• add entries to the selection list
• delete entries in the selection list
• check the selection list
• activate or deactivate the function.