Prima IP KVM Switch User Guide R1.4
Power-on/off options grayed-out (unavailable for User privilege)
- -
43
Now you have got yourself well familiar with
Prima IP
viewer interface, so go ahead to use and
enjoy the remote viewer connection!
3.12
Java Viewer Characteristics
You can perform likewise operations (except full screen) on java viewer. Although the java
viewer has slightly different menu arrangement, you should find it as easy to operate on as the
win32 viewer interface.
3.13
Common Video Display Problem
Troubleshooting
Prima IP
video server supports most major display modes up to 1600 x 1200. However, some
display problems will occurs, when either there is abnormal or unusual display output from your
server or the display resolution is over the biggest support of 1600 x 1200, or the display vertical
frequency is beyond the support range in that pixel dimension.
To yield best video results on the viewer screen display on remote login client, you should also
refer to
Section
2.3, Prepare your Computers for Connections to Prima IP, and Section,
2.4, More
Tips for Server Desktop Configuration
for more details about how to prepare your
servers/computers before getting them connected to your Prima IP.
The followings are some common video display problems and their troubleshooting….
Q. There seems to be many artifacts or residuals not getting refreshed on the viewer screen. Is
there any way to improve the video display quality on viewer screen?
A: The causes of these artifacts or residuals could be:
(1)
The video filter currently active on Prima IP is either set at Medium Quality o Low Quality Level
.
These two video filter levels are for faster response than the High Quality Level as to increase the
response speed over limited bandwidth condition. If your bandwidth allows or you need higher
video quality instead of higher speed, just change the video filter from Low to Medium or even to
High to increase the video display quality on viewer screen on the remote login client. To raise the
r
