Warranty
(1) The warranty for this pump (this equipment) extends for a period of one year from the date of
shipment.
(2) Any malfunctions or defects which occur under normal usage conditions during the warranty
period will be repaired free of charge.
Note, the warranty stated here is an individual warranty covering the pump. In addition, the
scope of the warranty coverage concerning repairs is limited to the repair and/or replacement
of parts.
Normal usage conditions refer to the following:
a) Ambient temperature and humidity during operation: 0 - 40°C, below 85% RH
b) Operation in accordance with the user manual
(3) Repair fees will incur during the warranty period for the following cases:
a) Malfunctions due to a natural disaster or fire.
b) Malfunctions caused by special atmospheric conditions, such as salt damage,
inflammable gas, corrosive gas, radiation or pollution.
c) Malfunctions caused by usage conditions that differ from those stated in the user manual
(performance specifications, maintenance and inspection, etc.).
d) Malfunctions caused by modifications or repairs carried out by a party other than the
manufacturer, or by a service company not approved by the manufacturer.
e) Malfunctions caused by noise (electric disturbance).
f) Malfunctions that occur when not using a rated power supply.
g) Malfunctions that occur when there is an abnormal rise in internal pressure due to the
pump exhaust outlet being blocked during operation, etc.
h) Malfunctions that occur, when the pump is damaged as a result of being dropped or
falling, etc.
i) Malfunctions which are determined by the manufacturer’s technical personnel to be
caused by conditions that do not comply with the usage conditions for this vacuum pump.
j) Malfunctions due to the replacement of consumables.
(4) Disclaimer
a) We shall not be liable for any malfunctions of our products caused by the customer,
regardless if the malfunction does not fall within the warranty period, nor shall we be liable
for any loss of opportunity for the customer’s clients or for compensation for any damages
to other products, labor costs, production loss, transportation expenses and other related
work.
b) We shall not be liable for any claims and patent infringements, including secondary
damages, filed a claim by a third party against the customer.
