ECHIPAMENTE PENTRU AUTOMATIZĂRI
Electric Film S.R.L. — Aleea Scarisoara 3, Apt.42 ▪ Cluj Napoca, Cluj ▪ 400445 ▪ www.electricfilm.eu
VÂNZĂRI ▪ 0364 710319 ▪ [email protected] ▪ SUPORT TEHNIC ▪ 0788 250583
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* User may find the DEMO utility in the TRP-C38 disk. Double click “DEMO.EXE”
12 Troubleshooting
Q
: Why sometimes Hyperterminal loses characters or display funny characters?
A
: This happens when you open a new Hyperterminal connection and keep inputting the same
character. The reason is before Hyperterminal receiving two different characters from the other
end, its status is Auto detects, and your port settings haven’t fully take effect, so the transferred
data is not predicable. To solve this problem, input two different characters from the other end,
then the Hyperterminal status will show your port settings such as 9600 8-N-1, save this
Hyperterminal connection. Next you open your saved Hyperterminal connection, everything will
be fine.
Q
: What should I do when I forget the IP address or baud rate setting of a TRP-C38?
A
: You can use the searching capability to get the information of all TRP-C38 on the network.
Double clicks on the searched result will show the detail configuration parameters of the device.
Q
: Why I cannot open virtual COMx?
A
: The server settings and virtual COMx settings may not match, please make sure their IP
address, protocol, port and flow control mode are the same, and the remote IP address should
be the host IP address. Besides the TRP-C38 cannot be at Console mode.
Q
: Why the arrow keys of hyperterminal in Windows 2000 do not work in Console mode and
telnet?
A
: Please download new version of hyperterminal. The hyperterminal comes with Windows
2000 does not send the arrow key code properly.
