SeaKing & SeaPrince Imaging Sonars
0374-SOM-00001, Issue: 08
40
© Tritech International Ltd.
Appendix A. Help & Support
First please read this manual thoroughly (particularly the Troubleshooting section, if present).
If a warranty is applicable, further details can be found in the Warranty Statement, 0080-
STF-00139, available upon request.
Tritech International Ltd
can be contacted as follows:
Tritech International Ltd
Peregrine Road
Westhill Business Park
Westhill, Aberdeenshire
AB32 6JL, UK
Telephone
++44(0)1224 744 111
Website
www.moog.com/tritech
Prior to contacting
Tritech International Ltd
please ensure that the following is available:
1. The Serial Numbers of the product and any
Tritech International Ltd
equipment connected
directly or indirectly to it
2. Software or firmware revision numbers
3. A clear fault description
4. Details of any remedial action implemented
Contamination
If the product has been used in a contaminated or hazardous environment you
must
de-contaminate the product and report any hazards
prior
to returning the
unit for repair.
Under no circumstances should a product be returned that is
contaminated with radioactive material.
The name of the organisation which purchased the system is held on record at
Tritech
International Ltd
and details of new software or hardware packages will be announced at
regular intervals. This manual may not detail every aspect of operation and for the latest
revision of the manual please refer to
www.moog.com/tritech
Tritech International Ltd
can only undertake to provide software support of systems loaded
with the software in accordance with the instructions given in this manual. It is the customer's
responsibility to ensure the compatibility of any other package they choose to use.