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1 ) If you see the message
Windows cannot configure this wireless connection
,
this is usually because windows configuration utility is disabled or you are
running another wireless configuration tool to connect the wireless.
2 ) Exit the wireless configuration tool (the TP-Link Utility, for example).
3 ) Select and right click
My Computer
on Desktop, and select
Manage
to open
Computer Management window.
4 ) Expand
Services and Applications
>
Services
, and find and locate
Wireless
Zero Configuration
in the Services list on the right side.
5 ) Right click
Wireless Zero Configuration
, and then select
Properties
.
6 ) Change
Startup type
to
Automatic
, click
Start
and make sure the Service status
is
Started
. And then click
OK
.
If you can find other wireless network except your own, please follow the steps below:
• Make sure your computer/device is still in the range of your router/modem. Move
closer if it is currently too far away.
If you can find your wireless network but fail to connect, please follow the steps below:
•
Authenticating problem/password mismatch:
1 ) Sometimes you will be asked to type in a PIN number when you connect to
the wireless network for the first time. This PIN number is different from the
Wireless Password/Network Security Key. Usually you can only find it on the
label of your router.
2 ) If you cannot find the PIN or PIN failed, you may choose
Connecting using a
security key instead
, and then type in the
Wireless Password/Network Security
Key
.
3 ) If it continues to show note of
Network Security Key Mismatch
, it is suggested
to confirm the wireless password of your wireless router.
Note:
Wireless Password/Network Security Key is case sensitive.
