Insight CTX Supervisor Guide 04/03
i
Contents
Introduction
Organization.........................................................................................................................v
Conventions ........................................................................................................................vi
Related Documents and Media ......................................................................................... vii
CD-ROMs...................................................................................................................... vii
Chapter 1 – The Grand Tour
Main Menu...........................................................................................................................2
Main Menu Options..........................................................................................................3
Toolbars ...............................................................................................................................4
MIS Toolbar......................................................................................................................4
Reporter Toolbar...............................................................................................................4
Chapter 2 – Real Time Displays
Create Real Time Displays ..................................................................................................5
Composite Screen Layout................................................................................................7
Agent Status Window ..........................................................................................................8
Create New Agent Status Window ...................................................................................8
Configure Agent Status Window......................................................................................8
Real Time Statistics ...........................................................................................................10
Set Real Time Statistics ..................................................................................................10
Agent Statistics ..................................................................................................................11
Create New Agent Statistics Window ............................................................................11
Configure Agent Statistics Window ...............................................................................12
Содержание Strata CTX Insight CTX
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Страница 8: ...Contents Chapter 5 Alarms iv Insight CTX Supervisor Guide 04 03 ...
Страница 12: ...Introduction Related Documents and Media viii Insight CTX Supervisor Guide 04 03 ...
Страница 74: ...Reports Using MIS Reports to Improve Performance 62 Insight CTX Supervisor Guide 04 03 ...
Страница 92: ...Alarms View Alarms 80 Insight CTX Supervisor Guide 04 03 ...
Страница 104: ...Glossary Report Terminology 92 Insight CTX Supervisor Guide 04 03 ...