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User's Manual

Troubleshooting 8-1

Version

Last Saved on 16/10/00 18:34

Satellite 30DVD/35DVD – S30DVD_UK.doc – ENGLISH – Printed on 16/10/00 as

IM_30UK

Chapter 8

Troubleshooting

In this chapter you will find information on how to cope with problems. If

things don't go very smoothly during operation, please read this section.

When problems occur

Here we would like to introduce you to some remedies in case things do

not run very well when you use the computer or if you have the feeling that

something is "strange".

Before reading the Q&A collection

At this point you find an explanation for opening the

Control Panel

, which

is often used to confirm settings.

Opening the Control Panel from the

Start

menu

1. Click on the

Start

button

2. Move the mouse pointer to

Settings

3. Click on

Control Panel

The

Control Panel

opens.

If the icon does not appear, please click on "Display all control panel

options" on the left side of the screen.

Opening the Control Panel from the

My Computer

icon

1. Double click the

My Computer

icon on the desktop

2. Double click on the

Control Panel

icon.

The

Control Panel

opens.

If the icon does not appear, please click on "Display all control panel

options" on the left side of the screen.

Turning the computer on or off…

The computer does not turn on/ the system does not

start…

The computer doesn't turn on

The Power Switch was not pressed long enough. Please keep the Power

Switch pressed down for a little while.

Содержание Satellite 30DVD

Страница 1: ...Satellite 30DVD 35DVD User s Manual 35DVD 30DVD 35DVD SATELLITE SATELLITE Choose freedom ...

Страница 2: ...Y FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL SPECIAL OR EXEMPLARY DAMAGES WHETHER BASED ON TORT CONTRACT OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF Trademarks Intel ...

Страница 3: ...olonged physical contact may result in a temporary heat imprint on the skin It is recommended that prolonged physical contact be avoided Also if the computer has been used for a long time avoid direct contact with the metal plate supporting the I O ports It can become hot Mobile phones Use of mobile phones can interfere with the PC sound system The PC operation is not impaired but it is recommende...

Страница 4: ...her devices or machines in the near surrounding area Malfunction of or data loss from this product caused by disturbances generated by other devices or machines in the near surrounding area Therefore Toshiba strongly recommend that the electromagnetic compatibility of this product should be suitably tested in all non approved working environments before use In the case of automobiles or aircraft t...

Страница 5: ...es the approval does not in itself give an unconditional assurance of successful operation on every PSTN network termination point In the event of problems you should contact your equipment supplier in the first Instance Network Compatibility Statement This product is designed to work with and is compatible with the following networks It has been tested and found to conform with the additional req...

Страница 6: ...ptions xvi Chapter 1 Before you turn on the computer 1 1 Description of the parts 1 1 The computer 1 1 Ports for connection of peripheral devices 1 3 Status indicator lights 1 5 Accessories 1 6 Preparing the computer 1 7 Using the computer comfortably 1 7 Setup environment 1 7 Operation environment 1 7 Working posture 1 8 Connecting to a power source 1 9 Treatment methods 1 10 Opening the display ...

Страница 7: ...king through the icon 3 2 Battery s operating time 3 2 When the battery power is low 3 3 Built in battery 3 4 Changing the battery pack 3 5 Removing Installing 3 5 Saving battery power 3 6 Chapter 4 Hardware 4 1 Installing peripherals 4 1 Connecting a cable to the computer 4 2 Exchange selectable devices 4 2 Save your data and close all applications 4 3 Floppy disk drive 4 4 Installing the floppy ...

Страница 8: ...etup 6 1 How to start the BIOS Setup 6 1 How to run the BIOS Setup 6 2 Contents of the BIOS Setup 6 4 Main Menu Details 6 5 System Devices Menu Details 6 7 Security Menu Details 6 10 Power Menu Details 6 12 Others Menu Details 6 13 Boot Menu Details 6 14 Exit Menu Details 6 15 Chapter 7 Restoring the preinstalled software 7 1 Restoring the complete system 7 1 Restoring Toshiba utilities and driver...

Страница 9: ...ppy disk drive 8 10 CD 8 11 PC Cards 8 12 The LAN function doesn t work 8 13 USB devices 8 13 Infrared communication 8 14 Internet Mail 8 15 Audio 8 21 No sound from the speakers 8 21 There are strange sounds 8 22 Strange behaviour 8 23 There is an interference with the TV and radio 8 23 The Hibernation mode doesn t work 8 23 The computer acts strangely 8 24 Other unusual conditions 8 25 I receive...

Страница 10: ...D comes with Windows 2000 Both offer exciting new features and easy Internet access This guide This guide introduces the computer s features You can Read the entire guide from beginning to end Skim through and stop when a topic interests you Use the table of contents and the index to find specific information If you are new to computers or have not used a notebook computer before read through the ...

Страница 11: ...ence of a hazard that could result in death or serious bodily injury the safety instruction is not observed WARNING This icon indicates the existence of a hazard that could result in bodily injury if the safety instruction is not observed CAUTION This icon indicates the existence of a hazard that could result in damage to equipment or property if the safety instruction is not observed NOTE This ic...

Страница 12: ... cloths and the like This could damage the computer If the computer gets dirty please wipe it with a soft dry cloth In case it is soiled heavily please wipe it with a wet cloth that has been wrought thoroughly Please do not use chemicals like benzine or thinner Please close the display carefully The operating conditions are as following Temperature 5 35 C Humidity 20 80 Please do not use or store ...

Страница 13: ...r dirty please do not use the disk Please do not bring the disks near objects that emit strong magnetism like speakers Please do not expose to direct sunlight and don not keep it near objects that radiate strong heat Please do not put heavy objects like books or notebooks on top of it Operation and storage temperature are as shown below Environment Operation Storage Temperature 5 35 C 41 95 F 4 53...

Страница 14: ...are fingerprints on the surface the data cannot be read properly Please do not write anything on the surface of the CD ROM DVD ROM In case the CD ROM DVD ROM got dirty or is covered with dust please wipe it with a clean dry cloth Please do not just wipe across the disk but wipe in a straight motion from the middle towards the rim of the disk In case a dry cloth does not work please clean with a da...

Страница 15: ...t your dealer Modem The built in modem conforms to the ITU T V 90 and K56flex standards If your provider s equipment does not correspond to V 90 or K56flex standards the highest possible download speed will be 33 6Kbps Carrying your computer with you To prevent malfunction and damage to your equipment please follow the instructions below when you take your computer with you Make sure you turn off ...

Страница 16: ... technical information about how the computer works The QuickStart poster shows how to connect the computer s components and get started quickly The Safety Instruction manual provides important safeguards that must observed in order to avoid potential hazards that could result in personal injuries or could damage your computer The Microsoft Windows documentation which explains the features of your...

Страница 17: ...reparations before switching on the computer are explained Description of the parts Here you find a simple explanation of the names and functions of the different parts A more detailed description is given in the respective sections The computer 1 2 3 4 5 6 7 15 14 13 12 10 9 8 11 1 Display Latch 2 Lid switch 3 Power switch ...

Страница 18: ...ilar object with a small tip 8 Liquid crystal display The display device 9 Speaker 10 One Touch operation button 11 Keyboard 12 Touch pad 13 Right button 14 Left button 15 Volume control bar To control the volume of headphones or speakers Slide to the right side to increase the volume and to the left side to decrease it Under normal circumstances you should turn off the computer via the shutdown f...

Страница 19: ...odular cable to use the modem 3 LAN connector For connecting to a network cable 4 PRT FDD port For connecting to a printer or floppy disk devices 5 USB port For connecting USB Universal Serial Bus standard devices 6 i LINK connector For connecting i LINK IEEE1394 standard devices 7 Headphone out jack For connecting headphones The output is in stereo Please use a 3 5 mm stereo mini jack headphone 8...

Страница 20: ... other CardBus compatible cards 2 RGB port For connecting a CRT monitor 3 Security lock slot Can be connected to a chain etc to prevent theft 4 SelectBay At the time of purchase a CD ROM drive is located in the SelectBay but you can also use it for the floppy diskette drive that comes with this product Whenever you do not use this bay please install the weight saver ...

Страница 21: ...light Glows when the power cord is connected Hard disk drive light Indicates that the hard disk drive is in use SelectBay light Indicates that the SelectBay is in use Mail arrived light Glows to confirm new mail On off light Shows the power status Battery status light Indicates the battery status Status indicator lights Keyboard indicator lights ...

Страница 22: ...Cursor input mode Accessories AC adaptor This supplies the computer with power it is plugged into the computers power jack Power cord This is the cable for connecting the AC adaptor to a power source Modem cable This cable connects the internal modem to the telephone line Weight saver When you do not use any selectable devices please install this into the SelectBay Floppy disk drive It can either ...

Страница 23: ... places The computer could fall and become damaged Please do not place it near devices like speakers that generate a strong magnetic field This could result in a loss of data Use in an environment with temperatures of 5 35 C and humidity of 20 80 Do not use in an environment where it is subject to sudden changes in temperature or humidity Do not place it near a heater or other devices that radiate...

Страница 24: ...imately 90 degree angles Please do not bend forward or backward while working 1 90 Lighting Position in a way so that sunlight or other light does not reflect in the screen Use tinted window glass blinds or screens to dim the light Do not place your computer in a position where bright light or sunlight can shine directly in your eyes If possible use soft indirect lighting when you use the computer...

Страница 25: ...everal times a day Do not look at the screen for a prolonged period of time Every 15 minutes focus your eyes on a distant object for about 30 seconds Take frequent breaks even short breaks are effective Take a 2 3 minutes break every 30 minutes Connecting to a power source How to connect Please make sure that the battery pack is installed when you supply the computer with power Please follow the s...

Страница 26: ...t comes with your computer could result in smoke or fire Please do not bend stretch or twist unreasonably and do not put heavy objects on top of it This could result in a short circuit or fire or electric shock due to the snapping of a wire When you disconnect the power cord from the outlet make sure you hold the plug part while pulling The power cord can be damaged if it is pulled which could lea...

Страница 27: ...he display latch to the right and lift the display carefully Please close the display carefully Closing it to forcefully could damage the hard disk drive the display etc If the magnetic part of the hard disk is damaged the equipment can no longer be used Damage to this magnetic part cannot be repaired ...

Страница 28: ...lights display information about the power source The meaning of each light is described below State System status AC Power light Glows AC adaptor is connected Off AC adaptor is not connected On off light Glows Power is on Blinks Standby mode Off Power is off Status indicator lights ...

Страница 29: ...r cord into an outlet The charging process starts when the battery status light is blinking When the AC adaptor is connected to the computer the battery will be charged until it is full no matter if the power is on or off 2 Supply power until the battery status light stops blinking The battery status light is blinking while the battery is charged 3 If the AC power light goes off power is no longer...

Страница 30: ...l heat radiation or any other abnormalities when you use a battery pack for the first time after you purchased it please stop using it Please ask the dealer were you purchased it or Toshiba for an inspection Battery indicators The arrow in the picture below indicates the icon that shows the battery status The meaning of the battery status light is described below Green Charging process completed B...

Страница 31: ...fingers across the touch pad 2 Left button Functions like the left button of a mouse 3 Right button Functions like the right button of a mouse Basic functions Place your finger on the touch pad and move it upwards downwards to the right or to the left The mouse pointer on the screen will follow the movements of your fingers Please do not press down on the touch pad too hard and do not use sharp ob...

Страница 32: ...wice can produce the same action keeping the finger on the touch pad after the second tap releasing it the desired position Scroll Moving up and down right and left inside a document is called scrolling By scrolling you can see parts of the document that are hidden due to limitations of the screen size Scroll vertically by moving your finger up and down in the right edge of the touch pad scroll ho...

Страница 33: ...the imprinted characters is entered depends on the combination with the control keys you are using The key shown below is used as an example to explain the character input methods Character or symbol you wish to enter Input method Content Character or symbol in the top left corner Press the key while holding the Shift key down For entering symbols or alphabetical upper case capital letters in this...

Страница 34: ...ain keys Key Action Escape Is used to cancel an operation Shift Allows changing between uppercase and lowercase alphabetical letters and entering symbols etc Alt Control Used in combination with other keys allows you to perform special operations á á á á Windows Pressing the Windows key opens the Windows Start menu In combination with other keys it can be used as a shortcut Space This key is used ...

Страница 35: ... Enter the password and press the Enter key When no password is set Press the Enter key Fn Ç Ç Ç Ç Display brightness adjustment Decreases the display brightness Fn È È È È Display brightness adjustment Increases the display brightness Fn F4 Alarm volume adjustment Changes the alarm volume OffÆLowÆMediumÆHigh Fn F5 Changes display mode Changes the display mode By pressing Fn F5 you can change from...

Страница 36: ...ys to scroll inside a document To turn the scroll mode off once again press Fn F12 When using an external keyboard the functions of the Fn key can be performed by the Ctrl Alt key on the left hand side Shortcuts using the á á á á key You can use the following shortcuts by combining the á key with other keys Key Action á á á á R Displays the Run dialog box á á á á M Minimise all Shift á á á á M Und...

Страница 37: ...oard Alt Fn Del Copies the active screen you are currently running into the Clipboard Please use the Alt Fn Del combination only if the system is not responding any more because it could lead to a data loss Numeric Cursor key input mode The keys shown inside the dotted line below can be used as numeric or cursor keys However you cannot use both modes at the same time In the numeric input mode you ...

Страница 38: ... È È È È L 3 PgDn M 0 Ins Del Fixed Numeric Cursor input mode In this mode the keys shown inside the dotted line above are normally used in the numeric cursor input mode Using the cursor input function When Fn F10 is pressed the indicator of the cursor key input mode is glowing press any key Using the numeric input function When Fn F11 is pressed the indicator of the numeric key input mode is glow...

Страница 39: ...down press any key Using the numeric input function While holding the keys pressed down press any key Adjusting the volume Your computer comes with voice sound applications pre installed Your computer s sound system conforms to Microsoft Windows Sound System and Sound Blaster Pro Control with Volume Control Slider The sound volume can be controlled by the Volume Control Slider on the front of your...

Страница 40: ...e computer When the computer remains turned on for a long time the computer will radiate heat Please do not let it come into direct contact with your bare skin after a long running time This could result in a minor burning 1 Make sure the floppy disk drive is empty 2 When peripheral devices are installed switch them on 3 Press the On Off Power switch When the power lamp goes on after you released ...

Страница 41: ...e start process disable the LAN settings after the Windows setup Please follow the steps below Click on Start Settings Control Panel Double click on the System icon The System Properties window is displayed In the Device Manager tab click on the left of Network Adaptor Choose Accton EN2242 Series Mini PCI Fast Ethernet Adaptor click on the Properties button In the Device usage section of the Gener...

Страница 42: ...crosoft Outlook Express It will also turn off E mail LED if there were new E mails detected which made the E mail LED light Two User defined buttons Press these buttons to launch user defined applications See the following section for a detailed description about how to configure these 2 user defined buttons Software specification Configuration Menu An Easy Button activator icon appears in the Win...

Страница 43: ...gure Buttons dialog box OnScreen Display This menu item contains 4 sub items for you to configure the properties of the OSD Disable Disables the OSD function Colour Selects the colour of the OSD text Font Selects Font and Style of the OSD text Settings Invokes an OSD Configuration dialog box for you to configure the OSD size display timeout and its transparency Size Selects the OSD size from the S...

Страница 44: ...s the button you want to configure Default button Restores the default function of the selected button Caption text box Changes the text message on the OSD and Hint label Predefined Function Those functions on the list have been predefined and supported by the program The predefined functions are Mute To make the sound mute on or off Close Application To close the currently active application Task...

Страница 45: ...er if necessary Email Detector Application This application will monitor your POP3 E mail server to see if you have any new incoming mail on the server You can set an interval value to connect to the server periodically If you have new incoming mail it will inform you in the following ways 1 POP up a message box 2 play a sound or 3 turn on a dedicate LED An E mail Detector activator icon appears i...

Страница 46: ...d Port Number but not includes Password POP3 Server Server address User Name Mail box user name Port Click the Advance button to edit the Mail box s Port Number Password Mail box Password Detect email at beginning Always detects email when the system starts Enable Auto Detect If enabled the program will periodically detect the mail server for new mail automatically At interval of Minutes Set the i...

Страница 47: ... check if the line is connected Otherwise it will invoke Dial Up to connect to the server Step 2 When the connection succeeds it then checks the validation of User Name and password Step 3 If Step1 and Step 2 are both valid the program starts retrieving the E mail information and reporting it by showing a message box playing sound or turning on the E mail LED After that the program will disconnect...

Страница 48: ...d at the time of purchase The battery will also discharge if you do not use it for a long time When you use the computer for the first time or you did not use it for a long time please charge the battery before you use it Checking the battery charge If you fail to confirm the battery charge when you are operating on battery power you could suddenly face a condition where the low charge of the batt...

Страница 49: ...3 Check Display icon normally in the taskbar in the Details tab 4 Click on the OK button Battery s operating time The running time of a battery can be slightly different depending on the charging and the circumstances under which you are using it Please always thoroughly check the remaining battery power when you are operating on battery power If the battery battery pack clock battery is used up t...

Страница 50: ...er is off or Hibernation mode About 57 weeks When the battery power is low The following warning signals are displayed when the battery power gets low while the computer is in use The battery status lamp blinks indicating that the battery power is getting low An alarm a beep is audible In these cases connect an AC adaptor immediately and supply the computer with power A battery that has not been u...

Страница 51: ...hours Power Off About 24 hours The clock battery is charged when the AC adaptor is connected to the computer or when the battery pack is installed During usual use you do not need to worry about that too much However if the clock battery reaches a very low condition the clock will stop or will be delayed Furthermore the BIOS setup will return to the default settings If the battery is discharged a ...

Страница 52: ... data and close all applications 2 Click on Start and Shut down Windows 3 Select Shut down and click on the OK button Turn off the power after Windows has shut down 4 Disconnect the AC adaptor and the various cables of the peripherals from the computer 5 Close the display and turn the computer upside down 6 While sliding the battery latch pull the battery pack out and remove it from the computer I...

Страница 53: ...juries could be the result Saving battery power There are several methods to help prolonging the battery operation time Charge the battery completely full charge Recharge the battery after you have used it Use the Standby or Hibernation mode turn off the power whenever possible The Standby or Hibernation mode allows you to return to the state the system was in before when you turn on the power aga...

Страница 54: ... is running please be sure to turn the power off and disconnect the plug of the power cable before you carry out the installation To prevent condensation please do not subject the equipment to sudden temperature changes even inside the range of acceptable operation temperatures Be especially careful in winter Please carry out the procedure in an environment where the temperature is moderate and wh...

Страница 55: ...ere are more procedures necessary beside the ones mentioned here These procedures vary according to the system you are using For more information please refer to the manuals that come with each peripheral device Exchange selectable devices The following devices can be installed into the SelectBay DVD ROM drive Floppy disk drive Please install the weight saver into the SelectBay whenever you are no...

Страница 56: ...sconnect the AC adaptor and the various cables of the peripherals from the computer 5 Close the display and turn the computer upside down Please be careful not to subject the computer to a shock when you turn it upside down 6 Release the SelectBay latch pull the SelectBay out The device stands slightly out from the SelectBay 7 Take the device out by firmly pulling it Please pull the device out hor...

Страница 57: ...ng to make it suitable for your system In the formatting process basic information like track numbers head numbers etc are written onto the floppy disk to make it ready for use New floppy disks are either formatted for different systems or not formatted at all If you buy new floppy disks please make sure whether they are Formatted for Windows or not Please always format disks that are not preforma...

Страница 58: ...You can use 8cm and 12cm music CDs 2 Photo CDs 3 CD ROM You can use the CD ROMs with the ISO 9660 format these conform to the system you are using 4 CD Extra 5 CD RW read only 6 CD R read only 7 DVD ROM 8 DVD Video This computer is designed for the usage of round disks The usage of disks that have different i e not round shapes will damage the equipment Depending on the characteristics of the medi...

Страница 59: ... the computer is turned on In the following conditions the DVD ROM tray will not slide out even when you push the eject button or it will at least not slide out immediately Directly after the computer was turned on Directly after resetting Directly after the disk tray was closed In these cases please wait a while before you press the eject button Inserting a CD DVD To insert a CD DVD into the DVD ...

Страница 60: ... press it down Make sure the CD DVD is inserted properly there should be a click when you press it down Please do not touch the lens or its surroundings inside the disk tray This can damage the DVD ROM drive Do not apply too much pressure when you insert the CD DVD into the disk tray The CD DVD will get damaged if you do not insert it properly into the disk drive ...

Страница 61: ...VD ROM drive Please remove the CD DVD from the DVD ROM drive when you move the computer 1 Turn on the computer 2 Press the eject button The disk tray will slightly slide out 3 Pull the disk tray out Pull the tray that holds the CD DVD out completely 4 Hold the CD DVD on both edges and remove it by lifting it up Press slightly on the centre spindle while you are taking out the CD DVD This will make...

Страница 62: ...on If you cannot turn the power on because of a malfunction etc you can open the drive manually through the emergency eject hole Use a narrow object for example a straightened paperclip to press the emergency eject hole The disk tray will open Please do not use the emergency eject hole when the power is on This could damage the DVD ROM drive and the data of the rotating CD DVD ...

Страница 63: ...ther with other cards those cards performance might become unstable as well because of the heat Hot swapping This means that you can install remove PC Cards while the computer is turned on But there are also PC Cards that will not support this function The type of PC Cards you can use depends on the slot you are using Slot you use Type you can use 1 Top Type II 0 Bottom Type II III Below are examp...

Страница 64: ...t this procedure for cards like LAN Cards etc that require a cable Please pay attention to the shape of the connector and attach it properly when you connect it If you handle the connector with too much force pins could be broken or bent 2 Press the eject button The eject button will pop out ...

Страница 65: ...ummy card for further use 5 Insert the PC Card the right way up and in the proper direction To connect the card properly please push it in carefully and do not use excessive force Please check the card s setting after you connected it For information about the connection of the card and the operation environment please refer to the documentation which comes with your PC Card ...

Страница 66: ...ication or the system 1 Press the eject button of the card you want to remove The eject button will pop out 2 Press the eject button of the card you want to remove once more Please press until you hear a click The card will slightly come out 3 Grip the card tightly and pull it out PC Cards that were used for a long period of time radiate heat Please wait a while until the card gets cooler before y...

Страница 67: ...e When you use the built in modem connect the modem cable to a 2 line telephone circuit Installation 1 Connect one plug of the modem cable to the computer s modem jack Please connect the modem cable only to the modem jack It could cause damage if you connect it to the wrong connector ...

Страница 68: ...ch are constructed in a way that the unused equipment is completely cut off from the circuit When the modem cable is connected to the modem jack of the computer please avoid from either pulling the modem cable or moving the computer Such handling may damage the modem jack Removal Unplug the modem plug that is connecting the computer to the telephone jack Connecting to a LAN There is a LAN interfac...

Страница 69: ... devices that are connected to your computer 2 Connect the jack of the LAN cable to the LAN connector on the left side of the computer 3 Connect the jack on the other side of the LAN cable to the connector on the network device of the connection terminal About the terminal points of network devices and the setup of a network please refer to the Windows Help If you are using it at the company or at...

Страница 70: ...ep 2 is not necessary For using USB conform peripheral devices the system OS and the peripheral device driver also have to follow that standard Regarding USB peripheral devices released in the future we cannot confirm their performance and therefore we cannot guarantee that all those peripheral devices will work properly with this equipment Removal Unplug the USB cable that connects the computer t...

Страница 71: ... that all i LINK conform peripheral devices will work properly with this equipment Please use a cable that complies with the standards S100 S200 S400 conform For detailed information please contact the cable manufacturer Do not use a cable that is longer than 2m Depending on the peripheral device you install there are cases where you cannot setup the standby mode or hibernation mode When you conne...

Страница 72: ...y For more information on i LINK devices please consult the manual that came with your i LINK device Connecting to LAN via i LINK If you connect several computers that have an i LINK connector with an i LINK IEEE 1394 cable you can communicate as LAN Installation 1 Insert the jack of the cable into the i LINK connector on the computer 2 Connect the plug on the other end of the cable with the i LIN...

Страница 73: ...nsert the plug of the printer cable into the parallel port on the computer 2 Connect the plug on the other side of the cable with the printer Turn on the printer first and then turn on the computer Printer setup Installing the driver To use the printer you have to install the driver Please install the driver according to your printer s manual Setting up the printer port mode You have to setup a pr...

Страница 74: ... EPP Sets the EPP conformity Normal Mode Sets the exclusively used output Removal Unplug the printer cable that connects the printer to the computer Please turn off the power if your printer requires it Other devices PS 2 devices You can use these devices when you connect them to the computer s PS 2 port Here are some PS 2 compatible devices Mouse Keyboard Numeric key pad Track ball Please make su...

Страница 75: ... be on the top of the plug If you handle the connector with too much force pins could be broken or bent Microphone The microphone is connected to the Microphone in jack Please use a microphone with a 3 5mm mono aural minijack type plug Connection Insert the microphone plug into the Microphone in jack For disconnection simply unplug the Microphone from the microphone in jack ...

Страница 76: ... not to turn on the volume too high when you are using headphones It can negatively affect your hearing abilities if you listen to loud sounds that irritate your ears over a long period of time Connection Insert the headphone plug into the Headphones out jack For disconnection simply unplug the Headphones from the Headphones out jack Please do not use headphones under the following circumstances a...

Страница 77: ...nitor and the computer are turned off 1 Insert the plug of the monitor s video cable into the video port Please pay attention to the shape of the connector and attach it properly when you connect it If you handle the connector with too much force pins could be broken or bent 2 Insert the plug on the other side of the cable into the port of the external monitor Removal 1 Turn off the external monit...

Страница 78: ...hange the display mode in the following conditions Otherwise a data loss could occur While data is read or written This will cause an error Please wait until the data exchange is completed During transmission This will cause an error Please wait until the transmission is completed Sometimes when you are using an external monitor the position and width etc of the displayed image will not be correct...

Страница 79: ...carry out specific operations closing sound mute etc as well The default settings are shown in the table below User 1 Button User 2 Button Not set yet When you press these buttons for the first time the registration screen will appear Mail Button Link to Outlook Express Internet Button Link to Internet Explorer Usage Press each button If the computer is turned OFF keep the button pressed down for ...

Страница 80: ...IOS Setup once But in case the built in battery discharges completely the BIOS Setup will return to its default values Therefore it is advisable to take notes of the settings you made in case they should be lost How to start the BIOS Setup Press the F2 key directly after you turn on the power during the start up During the start up process the TOSHIBA screen below appears Press the F2 key while th...

Страница 81: ...you can use In the BIOS Setup you have to use the keyboard keys to move between menus and items or entering information because the touch pad or mouse will not work in here The main keys you are working with in the BIOS Setup are described below F1 Alt H key Displays the General Help where you find information about the BIOS Setup and how to use it Use the PgUp PgDn keys to move up and down inside...

Страница 82: ...ings cancels the password When you press F9 the message Load default configuration now will appear Select Yes if you want to return to the preset values select No if you do not want to load the default values and wish to continue the setup F10 key Saves the current setup ends the BIOS Setup and reboots the system When you press F10 the message Save configuration changes and exit now will appear Se...

Страница 83: ...p the I O port and upgrade functions Security menu For setting a password to prevent unauthorised access to the computer Power menu For setting the battery usage methods during battery operation Others menu For setting the battery alarm and system beep Boot menu For setting how the system starts when the power is turned on Exit menu To leave the BIOS Setup The contents of the BIOS Setup can vary s...

Страница 84: ...disk System Time Sets the system time 24h mode Use the Enter or Tab key to move between the Hours Minutes Seconds items System Date Sets the system date western calendar Use the Enter or Tab key to move between the Month Day Year items Floppy Drive Displays information about the floppy disk drive type display only Usually shows a standard 1 44MB 3 type floppy disk drive Hard Disk Shows the IDE int...

Страница 85: ...uto Selected In case an external monitor is connected it will be used as the display device if not then only the computers internal display is used Simultaneous Both the external monitor as well as the computers LCD display are used LCD Display Stretch To select the form of the LCD display output Not valid in Windows Me Enabled Centred display Disabled Full screen display System Memory Shows the s...

Страница 86: ...vice To adjust the settings of the touch pad and the external PS 2 mouse Auto Selected Selects whether the touch pad or the PS 2 mouse is enabled If a PS 2 mouse is connected only the PS 2 mouse is activated the touch pad will not work If no PS 2 mouse is connected then the touch pad will be enabled Simultaneous Both the touch pad and the PS e mouse can be used at the same time Ext Keyboard Fn The...

Страница 87: ...ctivated Enabled Activated Auto Detects automatically Mode This is displayed when the Infrared Port is either set to Enabled or Auto SIR FIR ASK IR Base I O address This is displayed when the Infrared Port is set to Enabled Here the Base I O address is set Please do not assign it to the same address like the Base I O address of the Parallel Port 3F8 IRQ4 2F8 IRQ3 3E8 IRQ4 2E8 IRQ3 DMA channel This...

Страница 88: ...ode For using peripheral devices that are used in the preferred output mode Base I O address This is displayed when the Parallel Port is set to Enabled Please do not assign it to the same address like the Base I O address of the Infrared Port 378 278 3BC Interrupt This is displayed when the Parallel Port is set to Enabled IRQ 5 IRQ 7 DMA channel This is displayed when the Parallel Port is set to E...

Страница 89: ...it that way If you forget the password please ask Toshiba for a password cancellation The cancellation of the password at Toshiba has to be paid for User Password Indicates whether or not a user password is set Clear User password is not set Set User password is set Set User Password The user password can contain up to 8 alphanumeric characters half width Please do not use symbols or any national ...

Страница 90: ...appear 2 In Enter Current Password type in the valid password and press the Enter key 3 In Enter New Password type in a new password and press the Enter key 4 In Confirm New Password enter the same password again and press the Enter key The Setup Notice screen appears 5 Press the Enter key The password has been changed Cancelling the password 1 In Set User Password move the cursor to Enter and pre...

Страница 91: ...assword is set the system will not prompt you to enter a password before booting up Disabled Not set Enabled Set Power Menu Details Here the battery usage methods during battery operation are set Long Life Mode Battery Sets the battery usage modes Disabled Using the battery with system s operation speed as a priority Enabled Extends the battery s operating time but decreases the system s operation...

Страница 92: ...re Low Battery Alarm Sets an alarm for the case when the battery charge reaches a low level Disabled Not set Enabled Set Panel Close Alarm Sets an alarm when the display panel is closed Disabled Not set Enabled Set System Beep Sets a beep tone when the computer starts up Disabled Not set Enabled Set ...

Страница 93: ...change its order by using the F5 and F6 key Pressing F5 moves the selected device reversed order one place down Pressing F6 moves the selected device reversed order one place up Removable Devices Floppy disk drive Super disk drive Hard Drive Hard disk device CD ROM DVD Drive CD ROM DVD drive If you boot from a floppy disk you first have to format it for use as starting disk If you boot from a CD R...

Страница 94: ...ed Exit Saving Changes Saves the changed settings written onto the CMOS RAM and exits the BIOS Setup Exit Discarding changes Exits the BIOS Setup without saving the changed settings returns to the last settings that were saved Load Setup Defaults Resets the Settings in the BIOS Setup to their default values without ending the BIOS Setup Discard Changes Returns to the settings as they were before t...

Страница 95: ...re you perform a complete system recovery 1 Load the Product Recovery CD ROM in the drive and turn off the computer s power 2 Hold down the C key and turn on the power When the Toshiba logo appears release the C key 3 Follow the on screen instructions 4 After recovery is complete remove the Product Recovery CD 5 Press Ctrl Alt Del to restart the system Refer to your Microsoft user s manual for Win...

Страница 96: ...trol Panel from the Start menu 1 Click on the Start button 2 Move the mouse pointer to Settings 3 Click on Control Panel The Control Panel opens If the icon does not appear please click on Display all control panel options on the left side of the screen Opening the Control Panel from the My Computer icon 1 Double click the My Computer icon on the desktop 2 Double click on the Control Panel icon Th...

Страница 97: ...floppy disk is inserted that doesn t contain the files necessary to start the computer Remove the floppy disk and then restart the system The Scan Disk starts automatically when Windows starts Last time the computer was turned off without following the Windows Shut Down procedure If the hard disk is ok Windows will start after the Scan Disk is finished If Windows doesn t start normally please foll...

Страница 98: ...ter s AC adaptor You cannot use AC adaptors from other devices Install a fully charged battery pack The computer cannot be turned off The power doesn t go off even when I press the Power Switch Please follow the steps below Keep the Power Switch pressed for 5 seconds Press the Emergency power off switch First remove the AC adaptor then the battery pack an then install them again in reversed order ...

Страница 99: ...e instant security function automatic display stop is carried out Please follow the steps below If no password is set Press Enter or F1 If a password is set Type in the password and press Enter In case you have forgotten the password please seek assistance from Toshiba after confirming the model you are using The display device is not set up properly Please change the display The colours don t loo...

Страница 100: ...s not displayed The height of the Taskbar is set too low Please follow the steps below 1 Move the mouse pointer to the bottom of the screen 2 When the mouse pointer becomes a two headed arrow drag it up and down with the mouse 3 Release the mouse button at the desired location The Auto hide feature of the taskbar is enabled Please change the settings so that the taskbar is always displayed follow ...

Страница 101: ... not found please try again with a different name or in a different location etc Applications I can t use the application I can t use the application It is not installed properly Please consult your application s manual and install it correctly There is not sufficient memory If there is not enough memory to start the application then you cannot use this application For information on the memory re...

Страница 102: ...nd then the computer The cable is not properly connected to the port Please make sure the connection is correct The connected printer and an additional printer are set Please confirm the printer settings 1 Click Start Settings and Printer 2 Right click on the icon of the connected printer The shortcut menu appears 3 Check the item Set As Default Printer I can t get a completely correct printout Yo...

Страница 103: ...ion and the keyboard or mouse does not work at that time Please wait with your input until the system finished its operation The cursor keeps moving around while I enter characters from the keyboard Change the settings so that the tapping function is disabled during the input of character keys 1 Open the Control Panel and double click on Mouse The Mouse Properties screen will appear 2 In the item ...

Страница 104: ...operation and the keyboard or mouse does not work at that time Please wait until the system has finished its operation The PS 2 mouse doesn t work The mouse was connected while the computer was turned on Please follow the steps below Connect the mouse while the computer is turned off Restart the computer The mouse was not detected as new hardware Please follow the steps below 1 Open the Control Pa...

Страница 105: ...e unwanted files and try again Use a different floppy disk An error message Can t create file appears The root directory cannot hold anymore files Create a new folder and put the file in there The file doesn t open Reading error or Disk error is displayed The floppy disk drive is not working properly Please try another floppy disk There is a problem with the floppy disk Please check the floppy dis...

Страница 106: ...e Devices is in the first place CD I can t access the CD The disk tray is not closed properly Please push it in until it clicks into place For inserting a CD please see the CD ROM drive section in Chapter 4 The CD is not inserted correctly Please insert it horizontally with the label facing upwards A foreign object is in the disk tray If there is anything in the disk tray please remove it If anyth...

Страница 107: ...utton If you cannot turn the power on because of a malfunction etc use a narrow object for example a straightened paperclip to press the emergency eject hole of the CD ROM drive PC Cards The PC Card I inserted is not detected Insert the PC Card properly Push the PC Card in until the eject button pops out For installing a PC Card please refer to the PC Cards section in Chapter 4 It is not recognise...

Страница 108: ...t Adaptor 4 Click on the Properties button 5 In Device usage of the General tab uncheck remove the mark the item Disable for this hardware profile 6 Click on the OK button The System Properties screen returns 7 Click either on the OK button or on the Close button USB devices I can t use the USB device The system does not support the USB device You cannot use USB devices with your operating system ...

Страница 109: ...frared communication doesn t work The environment is not suitable for infrared communication Please check the following points Is the transmission speed of the communication terminal partner and the computer the same Are all obstructions between the Infrared ports removed Is the Infrared port dirty Are the settings of the Infrared port correct I can transmit via infrared but the data is not sent c...

Страница 110: ...working xx connection name The Connection screen appears 2 Verify the User name and User password Please contact you provider about the settings of the User name etc to make sure there is no problem with the settings 3 In the Connection screen click on the Properties button The xx screen appears 4 In the Network tab click the TCP IP Settings button in Network Protocols you can use The TCP IP Setti...

Страница 111: ...e dial destination does not respond appears The telephone number is not set correctly Please verify the following points Setting of the telephone number of Dial up Network 1 Click Start Settings Dial up Networking xx connection name The Connection screen appears 2 Click on the Properties button The xx connection name screen appears 3 In the General tab verify that the Telephone number is correct 4...

Страница 112: ... If the Dial up Adaptor or TCP IP are not displayed click on the Add button The Select Network Component Type screen appears 4 Add the Dial up Adaptor and TCP IP 5 Adding the TCP IP 6 Click on Protocol and click on the Add button The Select Network Protocol screen appears 7 Select Microsoft in Manufacturer and select TCP IP in Network Protocols 8 Adding the Dial up Adaptor 9 Click on Adaptor and c...

Страница 113: ...Opps in case you use pulse dial For details please refer to your application s manual There is no dial tone and the following error message appears No dial tone The messages No dial tone or No dial tone Please make sure the modem is connected to the computer and the telephone line appear on the screen The modem cable is not connected Please check if the modem cable is connected For installing the ...

Страница 114: ...e OK button 7 In the Modem Properties screen click on the Close button If the check box appears in light colour and you cannot select click on the Detail Setup button and enter X3 in Add Setup If you click the Detail Setup button in the Connection tab and there is F entered in Add Setup the transmission will not work even if the items mentioned above are unchecked The modem is defect If the modem ...

Страница 115: ...p tone at the same time With this sign calling tone the transmitting terminal lets the destination terminal know that it is an information device This is not a problem when the Internet or computer transmission speed is over 9600bps but depending on the connection destination the line could get cut off directly after connecting In that case please follow the steps below to change the settings 1 Op...

Страница 116: ... Playback and set the Preferred Device correctly 3 Click on the OK button The quality of the voice data recorded with the sound recorder is not good The sampling frequency at the time of recording was too low Please change the settings by following the steps below 1 Click Start Programs Accessories Entertainment and Sound Recorder 2 Click on File and Properties 3 In the Details tab in Change form ...

Страница 117: ...sk is carrying out an auto saving process While the computer is working there are internal operations like the automatic saving of data taking place At those occasions you can hear the sound when the hard disk works this is not a problem If there are any extremely unfamiliar noises or any strange occurrences please consult your dealer A high pitched sound is emitted A feedback occurs Depending on ...

Страница 118: ...door antenna for the receiver Change the balance feeder into a coaxial cable The Hibernation mode doesn t work The Hibernation mode doesn t work There is a peripheral device PC Card etc installed that doesn t support the Hibernation mode Please remove the peripheral device that doesn t support Hibernation mode On how to remove a peripheral device see Chapter 4 Hardware It entered the Standby mode ...

Страница 119: ...After everything is turned off completely restart the system Please follow the steps below 1 Firstly disconnect the AC adaptor and then remove the battery pack The power is turned OFF 2 Then reinsert the battery pack and install the AC adaptor and the power cord 3 Press the Power Switch again The system starts from a memory test The internal clock is not correct Please follow the steps below to re...

Страница 120: ...ituations There could be a virus Please use virus check software to carry out a virus check if a virus is detected eliminate it I receive unclear messages If you cannot interpret the messages even after you consulted the manuals of your system and application please follow the instructions below Password is displayed A password is set Enter the correct password and press the Enter key In case you ...

Страница 121: ... Please insert another disk Disk I O error Replace the disk and then press any key Cannot load DOS press any key to retry Please do the following Insert a system disk and press any key Remove any floppy disk from the floppy disk drive and press any key The message Boot sequence is changed Appears This message says that the system s start sequence was changed It will start from the appointed device...

Страница 122: ...llowing information when you contact your dealer or Toshiba Name of the product you are using Date of purchase Current condition give as many details as possible I can t figure out why it doesn t work Please contact the Toshiba PC Repair Centre Please provide the following information when you contact us Name of the product you are using Date of purchase Current condition give as many details as p...

Страница 123: ...ed until the user enters the password that is terminated by the Enter key If no password is registered an Enter key could return the control of the system Sound Alarm volume adjustment When pressing the hot key the system will change the volume setting of the panel close alarm It will also beep at this moment for the new setting Power on display Power on display When pressing the hot key the displ...

Страница 124: ... Pressing this hot key can enable disable the embedded numeric keypad Numeric lock state is logically enabled Scroll lock on off This hot key turns the scroll lock feature on and off Increase the brightness of LCD display When pressing the hot key can increase the brightness of LCD display Decrease the brightness of LCD display When pressing the hot key can decrease the brightness of LCD display ...

Страница 125: ...SDRAM expandable to 192 MB Video graphics controller ATI Mobility M controller Video memory 4 0 MB integrated video memory Power and batteries Power supply 60 watt external AC adaptor 90 264 VAC input voltage 47 63 Hz l9V 3 16A output Main battery Removable rechargeable LiIon battery pack RTC battery Lithium rechargeable battery provides power for the internal real time clock and calendar Intellig...

Страница 126: ...ed with a Bi directional compatible device PS 2 port PS 2 compatible port allows you to connect a full size keyboard or a PS 2 mouse Microphone jack 3 5 mm jack lets you connect an external microphone Headphone jack 3 5 mm jack lets you connect stereo headphones Video CRT port 15 pin D shell connector lets you connect an external video display which is recognised automatically USB port Universal S...

Страница 127: ... 25 inch Internal modem Integrated V 90 modem with RJ11 jack Warranty Please refer to the additional warranty material bundled or to Appendix E Special features Hibernation mode Windows feature that electronically bookmarks and records what you are doing when you turn off the computer and returns you to the same place when you turn the power back on Advanced Power Management Feature of your Micros...

Страница 128: ...vel 0 to 10 000 feet 0 to 40 000 feet Vibration 1 0G 2 16G Optional accessories and devices This section lists the options available for your Satellite 30 35 computer Power devices LiIon 39 96 Wh battery Use as spare or replacement battery to extend the time you can operate the computer away from a live AC outlet Universal AC adaptor If you frequently transport your computer between different site...

Страница 129: ...omputer features a universal power supply you can use worldwide This appendix shows the shapes of the typical AC power cable connectors for various parts of the world USA and Canada I3L approved CSA approved United Kingdom BS approved Australia AS approved Europe VDA approved NEMKO approved ...

Страница 130: ...z Display Modes with no DVD Video Overlay and no 3D Table 1 Mobility M 4MB Single Display Mode Support CRT TFT no DVD Video Overlay and no 3D Colour Depth Display Width Display Height Refresh Hz 8 bpp 16 bpp 24 bpp 32 bpp 60 75 85 640 480 100 60 75 85 800 600 100 60 75 85 1024 768 100 ...

Страница 131: ...e Support CRT TFT no Video Overlay and no 3D 75Hz Refresh on Both Displays Disp 1 Disp 2 Maximum Secondary Display Colour Depth bpp vs Primary Display Colour Depth Width Height Width Height 8 bpp 16 bpp 24 bpp 32 bpp 640 480 640 480 32 32 32 32 800 600 32 32 32 32 1024 768 32 32 32 24 1280 1024 16 16 16 16 800 600 640 480 32 32 32 32 800 600 32 32 32 32 1024 768 32 32 24 16 1280 1024 16 16 16 8 ...

Страница 132: ...eight Width Height 8 bpp 16 bpp 24 bpp 32 bpp 1024 768 640 480 32 32 32 24 800 600 32 32 24 16 1024 768 32 24 16 8 1280 1024 16 8 8 1280 1024 640 480 32 24 800 600 32 24 1024 768 24 8 1280 1024 16 8 1600 1200 640 480 32 8 800 600 24 1024 768 16 1280 1024 8 Note indicates memory requirements are within 100KB of memory capacity ...

Страница 133: ...Dual Display Full Screen 3D Mode Support on Primary Display Only CRT TFT no Video Overlay Disp 1 Disp 2 Maximum Secondary Display Colour Depth bpp vs Primary Display Colour Depth Width Height Width Height 8 bpp 16 bpp 24 bpp 32 bpp 640 480 32 32 16 800 600 32 24 8 1024 768 24 16 8 640 480 1280 1024 16 8 640 480 32 8 800 600 24 1024 768 16 800 600 1280 1024 8 Note indicates memory requirements are ...

Страница 134: ...adaptor Batteries modems memory expansion kits and other Toshiba branded options as well as third play expansion boards are NOT covered by this warranty For information concerning warranties for these products please consult your dealer On the following pages is a list of the Toshiba companies who can be contacted if a claim on the warranty needs to be made If difficulties arise which cannot be so...

Страница 135: ...ovskeho 65 617 00 Brno Tel 420 5 4323 5528 Fax 420 5 4323 5519 http www toshiba pc cz Denmark Scribona Toshiba Digital Media Naverland 27 DK 2600 Glostrup Tel 45 43 432049 Fax 45 43 434021 http www toshiba dk Estonia CHS Estonia Parnu mnt 142A 11317 Tallinn Tel 372 6504 960 Fax 372 6504 916 Finland Scribona TPC OY Toshiba Digital Media Sinimäentie 8A P O Box 83 02630 ESPOO Tel 358 9 5272555 Fax 35...

Страница 136: ... 2882 300 Fax 31 10 2882 390 http www toshiba nl Norway Scribona Norge A S Toshiba PC Service Stålfjæra 20 P O Box 51 Kalbakken 0901 OSLO Tel 47 22 897 000 Fax 47 22 897 389 http www toshiba se Poland AC Serwis Sp Z o o ul Partyzantów 71 43 316 Bielsko Biala Tel 48 0 33 8130 205 Fax 48 0 33 8130 209 http www acserwis com pl Portugal Quinta Grande Assisténcia Técnica Informática Lda Av Quinta Grand...

Страница 137: ... toshiba co uk computers United States Toshiba America Information Systems Inc 9740 Irvine Blvd Irvine CA 92713 9724 Tel 1 949 583 3000 Fax 1 949 583 3345 http www toshiba com Or for all countries not listed please call the Toshiba International Service Line or E mail toshibawarranty unn unisys com Tel 352 460433 Toshiba addresses for the Internet World Wide Web Toshiba Europe http www toshiba teg...

Страница 138: ...sed Should your computer be stolen however we ll help you try to find it Before contacting Toshiba please prepare the following information which is necessary to uniquely identify your computer In which country was your computer stolen What type of machine do you have What was the model number PA number What was the serial number 8 digits When was it stolen i e date What was the warranty seal numb...

Страница 139: ...l Service and Support Leibnizstr 2 93055 Regensburg Germany Fax number 49 0 941 7807 925 Country stolen Machine type e g Satellite 30DVD Model number e g PAXXXX YXT Serial number e g 70123456E Date stolen Warranty seal e g 9813 123456 049 Owner s details Name Company Street Postal Code City Country Phone Fax ...

Страница 140: ...light 1 5 Battery light 1 5 Hard disk drive light 1 5 Mail arrived light 1 5 Power light 1 5 SelectBay light 1 5 C Caps lock light 1 6 Connecting to a LAN 4 15 CRT Display changing display mode 4 25 removal 4 24 Cursor control mode 1 6 D Description of the parts 1 1 Display opening 1 11 DVD ROM Drive CDs DVDs you can use 4 5 inserting removing 4 6 E Easy buttons function 2 3 software specification...

Страница 141: ... turning on 2 1 Power Cable Connectors C 1 Power source connecting 1 9 treatment methods 1 10 Printer driver 4 20 installation 4 20 removal 4 21 Problems 8 1 a program is running automatically 8 2 applications 8 6 audio 8 21 no sound from the speakers 8 21 there are strange sounds 8 22 computer cannot be turned off 8 3 display and screen automatic display function does not work 8 5 nothing appears...

Страница 142: ...d radio 8 23 other unusual conditions 8 25 the computer turns itself on 8 3 the power goes off 8 3 turning the computer on and off 8 1 R Restoring the preinstalled software complete system 7 1 utilities and drivers 7 1 S Scroll mode light 1 6 T Telephone line installation 4 14 removal 4 15 Touch pad basic functions 1 15 using 1 15 U USB devices installation 4 17 removal 4 17 V Video Modes D 1 ...

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