User's Manual
Troubleshooting 8-17
Version
7
Last Saved on 16/10/00 18:34
Satellite 30DVD/35DVD – S30DVD_UK.doc – ENGLISH – Printed on 16/10/00 as
IM_30UK
A message saying "The Microsoft Dial-up Adaptor is not
installed or it does not respond correctly" is displayed and
the connection is cut off
The
Dial-up Adaptor
and the
TCP/ IP
are not installed.
Please follow the steps below to install them:
1. Open the
Control Panel
and double click on
Network
.
The
Network
screen appears.
2. In the
Configuration
tab, check if the following components are
listed as installed network components
.
•
Dial-up
Adaptor
•
TCP/
IP
3. If the
Dial-up Adaptor
or
TCP/ IP
are not displayed, click on the
Add
button.
The Select Network Component Type screen appears.
4. Add the
Dial-up Adaptor and TCP/ IP
.
5. Adding the TCP/ IP.
6. Click on
Protocol
and click on the
Add
button.
The
Select Network Protocol
screen appears.
7. Select
Microsoft
in
Manufacturer
and select
TCP/ IP
in
Network
Protocols
.
8. Adding the Dial-up Adaptor.
9. Click on
Adaptor
and click on the
Add
button.
The
Select Network Adaptor
screen appears.
10. Select
Microsoft
in
Manufacturer
and select
Dial-up Adaptor
in
Network Adaptors
.
11. Click on the
OK
button.
You return to the
Network
screen.
12. Click on the
OK
button
13. Follow the instructions and restart the computer
