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C h a p t e r 9
T r o u b l e s h o o t i n g
• Check to make sure all of the appropriate cables are firmly connected to your DMS, television and other audio/video equipment. For
help with your cable connections, see the
Start Here
booklet and Chapter 1 of this guide.
My audio system is set up to play in stereo, but it is only playing mono.
• Make sure that “Main Audio Program (stereo)” is selected on the Television Audio screen (TiVo Central and select Messages &
Setup, then Settings, then Audio, then Television Audio). And be sure you connected audio using the DMS’s L/R Audio Out jacks.
I can’t select an alternate audio track.
• Secondary audio programs (SAP) are not available for all programs. If you set the SAP as the default audio, programs that have SAP
will use it. Only one audio track is saved with recorded programs. If SAP is the default audio and a program you are recording has an
SAP, the SAP will be the recorded program’s only audio. You can set the default audio on the Television Audio screen (from TiVo
Central, select Messages & Setup, then Settings, then Audio, then Television Audio).
• Recorded programs, such as those in Now Playing, always have only one audio track, the one they were recorded with.
• You cannot change the audio track if you are watching a live program, but are not caught up to live TV. Catch up to live TV by
pressing the ADVANCE button. Changing the audio program will clear the saved part of the program you are watching, so you will
only be able to rewind live TV to the point where you changed the audio program.
Programs are playing in the wrong language.
• You may have selected the secondary audio program (SAP) as the default audio on the Television Audio screen. Most programs with
SAP use it to broadcast in an alternate language. To turn off the SAP, change the main audio program on the Television Audio screen
(from TiVo Central, select Messages & Setup, then Settings, then Audio, then Television Audio).
When I turn on my TV, I see a blue screen with a TiVo logo.
Your DMS is having trouble tuning to the channel you are on. Follow these steps to restore the video:
• Try changing channels. If the blue screen appears on just a few channels, you may be tuned to a channel to which you do not
subscribe, or you may be experiencing a weak signal on a channel to which you do subscribe. If you do not subscribe to the
channel, you should take it off the “Channels You Receive” list. (For more information, see page 68.) If you do subscribe to the
channel, wait 24 hours to see if the signal improves, or call your cable or satellite provider.
Содержание Digital Media Server
Страница 3: ...Welcome ...
Страница 29: ...CHAPTER 2 Guided Setup Completing Guided Setup 22 TiVo Central 26 ...
Страница 137: ...CHAPTER 9 Troubleshooting Customer Support 130 Troubleshooting 131 ...
Страница 197: ...Index ...