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C h a p t e r 9
T r o u b l e s h o o t i n g
Detection off, as well. When ‘Phone Avail.’ Detection is off, you may hear a click on the line when the DMS tries to call. This is
the sound of the DMS picking up the line to see if it is free.
• If you use a wireless modem jack, try connecting the DMS directly to a standard wall jack.
• If you have a caller ID box, try removing it from the line, since some models interfere with the DMS’s ability to make a call.
• If you have DSL, try installing a DSL filter on your phone line.
• It could be that you have too much line noise due to the length of the phone cord. Try a shorter cord, or you can buy a line noise
filter at your local electronics store.
What if I need to use the phone while the DMS is connecting to the TiVo service?
• You can interrupt the connection. To do this, pick up the phone, then hang it up. Wait about 45 seconds. When you pick it up again,
there should be a dial tone. Repeat this process if necessary.
What if my phone line is busy when the DMS tries to connect to the TiVo service?
• The DMS will continue to attempt to connect several times a day until it is successful. You can check the status of the connection on
the Phone & Network Setup screen (from TiVo Central, select Messages & Setup, then Settings, then Phone & Network Setup). The
status of the most recent connection is displayed near the top of the screen.
Am I charged for connections to the TiVo service?
• TiVo uses either a standard phone line or a broadband Internet connection to provide the TiVo service, and is available as a local call
in most areas. In some areas, however, local and long distance toll charges may apply. You are responsible for any phone charges.
Questions About DVDs and CDs
I cannot play DVDs or CDs on the Digital Media Server.
• You must complete Guided Setup (see Chapter 2) before the DMS can play DVDs or CDs.
• Check that the disc is loaded properly (aligned in the disc tray with the label side up). See page 34 for an illustration of proper
alignment.
Содержание Digital Media Server
Страница 3: ...Welcome ...
Страница 29: ...CHAPTER 2 Guided Setup Completing Guided Setup 22 TiVo Central 26 ...
Страница 137: ...CHAPTER 9 Troubleshooting Customer Support 130 Troubleshooting 131 ...
Страница 197: ...Index ...