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C h a p t e r 9
T r o u b l e s h o o t i n g
My TiVo remote control doesn't work with my DMS.
• Be sure you are using the TiVo remote, and that you hold it so that the TiVo button points toward the DMS.
• Press any button on the remote. Does the red light above the TiVo button on the remote flash?
If the red light does not flash, make sure the batteries are positioned correctly in the remote. If they are correctly positioned, try a new
set of batteries. See the inside front cover of this guide for instructions on installing batteries.
If the red light on the remote does flash, watch the lights on the front of the DMS. Do the lights seem to respond (i.e., blink or flash)
when you press any button on the remote? If lights on the front of the DMS do not respond to the remote, restart your DMS by
unplugging it, waiting 15 seconds, then plugging it back in.
• You may not have the correct input selected on your TV. Use the Input, Source, or TV/Video button on your TV’s remote to change
the input. If you are passing the signal through your VCR, you may need to select the correct input on the VCR as well.
Questions About Connecting to the TiVo Service
Why does the DMS have to be connected to a phone line or the Internet?
• The DMS needs to be connected to the phone line or the Internet so that it can make periodic connections to the TiVo service. This
connection downloads program information, which tells the DMS when programs are scheduled to air and on what channel. The
connection may also retrieve additional information such as updates to the TiVo service, Showcases, and TiVolution Magazine.
In addition, the connection sends anonymous viewing information back to TiVo—that is, anonymous information about viewing
choices, which do not identify you as an individual or household. TiVo has no way to access any of your personally identifiable
viewing information from your DMS without your prior consent. Without your consent, the TiVo service has no way of knowing
what shows you—as an individual or household—have watched or recorded. For more information, read the TiVo Privacy Policy
on page 154.
Содержание Digital Media Server
Страница 3: ...Welcome ...
Страница 29: ...CHAPTER 2 Guided Setup Completing Guided Setup 22 TiVo Central 26 ...
Страница 137: ...CHAPTER 9 Troubleshooting Customer Support 130 Troubleshooting 131 ...
Страница 197: ...Index ...