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23
POSSIBLE TECHNICAL PROBLEMS AND WHAT TO DO
PROBLEM
PROBABLE CAUSE
SOLUTION
• The water is not
cold
• Unit not connected
• Unit not connected cor-
rectly
• No power in the outlet
• General power failure
• The thermostat is badly
adjusted
• Connect the unit
• Make sure that the plug is well pushed in the socket.
• Check and reset the circuit breaker or replace the
burned-out fuse with a 15A fuse in your electrical
panel
• Check the lights in the building and call your power
supplier.
• Adjust the thermostat following the instructions
• The water is
too cold
• The thermostat is badly
adjusted
• Turn the adjustment screw of the thermostat
counterclockwise. Cary out a movement
equaling to only 5 minutes on a clock. If the
• No room-
temperature
water
• The elbow and the floater
inside the stainless steel
reservoir are missing or
badly installed.
• Put the elbow and the floater back in place as
indicated in the section Operating Instructions
• No water
at all
• There is no water left in the
bottle nor in the reservoir
• The handle of the faucet
is loose
• Dirt particles are blocking
the water openings
• The water is completely
frozen
• Replace the empty bottle with a full one.
• Unscrew the upper part of the faucet and reinstall the
different parts before screwing everything in again.
• Clean the unit as indicated in the section Cleaning
and
Maintenance and check the inside of the pipes and
faucets.
• Disconnect the apparatus and wait untill the water is
• No hot water
• The switch in the back of
the water cooler is on "0"
position.
• You have not pushed in the
handle valve of the hot
water faucet
• The tank has not been
properly vented
• The manual reset of the
thermal circuit breaker is
unlatched
• Put the switch on "I" position.
• Push the handle valve and move it downwards
(see fig. # 8).
• Turn off the switch in the back of the water cooler.
• Place the water bottle on the water cooler and open
hot tap, keep hot tap open until water flows out. Turn
on the heater switch.
• Let the tank cool down, unplug
the apparatus and press
• The water
keeps running
• The faucet valve is jammed
• The faucet bonnet is
unscrewed
• Turn the faucet valve towards the front
• Water leaks
between the
faucet and the
cabinet
• The faucet is badly screwed
in
• Empty the unit, unscrew the faucet and screw it back
in, making sure that you carry out at least 6 full turns
• You notice
water on the
floor
• The water bottle has a crack
(hole) and the protection
valve is not in place.
• Put the protection valve back in place under the cone
(See fig. # 10)
• The cooler
makes too much
noise
• The unit is not well
supported.
• Install the unit on a stable and straight surface.
NOTE: FOR ANY OTHER PROBLEM, PLEASE CONTACT YOUR LOCAL DEALER
Fig. 10
Fig. 9
