124
11. Troubleshooting
Fault
Cause
Light does not switch on and/or off
when presence and darkness
Lux value is set too low; detector set on semi-automatic; light was switched off
manually via push-buttonor or with SendoClic; person not within detection range;
obstruction(s) interrupting detection; switch-off delay time set too short
Light stays on with presence even
though it is bright enough
Lux value is set too high; light was switched off manually via push-button or with
SendoClic (wait 30 min.); detector is in testing mode
Light does not switch off and/or
light switches spontaneously on
when no one is present
Wait for the switch-off delay time (self-learning);
thermal interruption source in the detection range: Fan heater, incandescent lamps
/ halogen spotlight, moving objects (e.g. curtains hanging in an open window);
load (EBs, relay) not suppressed;
Start up does not run smoothly.
Push-button / switch does not work
Device is still in start-up phase; light button without zero wire connection was
used; push-button does not lead to the master; push-button wire has a short
Light cannot be switched off with
the push-button / switch
The staircase function is «On» ; the push-button wire has a short
Malfunction blinking
(4x per second)
Malfunction during start-up phase or during operation; device is not fully
functional!
Press reset, if the malfunction blinking remains, prompt a diagnostic, see page 123.