08354B DCN7877
Teledyne API T640 PM Mass Monitor
iv
WARRANTY
WARRANTY POLICY (02024J)
Teledyne API (TAPI), a business unit of Teledyne Instruments, Inc., provides that:
Prior to shipment, TAPI equipment is thoroughly inspected and tested. Should
equipment failure occur, TAPI assures its customers that prompt service and support
will be available. (For the instrument-specific warranty period, please refer to the
“Limited Warranty” section in the Terms and Conditions of Sale on our website at:
http://www.teledyne-api.com.
COVERAGE
After the warranty period and throughout the equipment lifetime, TAPI stands
ready to provide on-site or in-plant service at reasonable rates similar to those of
other manufacturers in the industry. All maintenance and the first level of field
troubleshooting are to be performed by the customer.
NON-TAPI MANUFACTURED EQUIPMENT
Equipment provided but not manufactured by TAPI is warranted and will be
repaired to the extent and according to the current terms and conditions of the
respective equipment manufacturer’s warranty.
PRODUCT RETURN
All units or components returned to Teledyne API should be properly packed for
handling and returned freight prepaid to the nearest designated Service Center.
After the repair, the equipment will be returned, freight prepaid.
The complete Terms and Conditions of Sale can be reviewed at
CAUTION – Avoid Warranty Invalidation
Failure to comply with proper anti-Electro-Static Discharge (ESD) handling and packing
instructions and Return Merchandise Authorization (RMA) procedures when returning
parts for repair or calibration may void your warranty. For anti-ESD handling and packing
instructions please refer to the manual, Fundamentals of ESD, PN 04786, in its “Packing
Components for Return to Teledyne API’s Customer Service” section. The manual can
be downloaded from our website at
; RMA procedures are
under Return Authorization.
