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10
Troubleshooting
10-8
Phaser 220 Drivers and Utilities
If the printer isn't printing
If you've conÞgured the Tektronix driver for your printer but your printer
isn't printing, try the following suggestions:
■
Macintosh users:
■
Open the
Chooser
and select the
Tektronix Phaser 220
driver and
the printer that you want to use.
■
Send the PostScript error handler utility to your printer to
determine what is wrong. Refer to the topic ÒUsing a PostScript
error handlerÓ in this chapter for information on using the error
handler.
■
Windows users:
■
Make sure that your printer is connected to the port that you
selected in the
Ports
list box of the
Printers/Connect
dialog box.
■
Check to make sure that you've conÞgured the communications
ports and the
Handshake
option correctly.
■
Try resetting the
Transmission Retry
timeout option in the
Printers/Connect
dialog box to
999
seconds.
■
Check the
Options
dialog box to make sure that
Printer
, not
Encapsulated PostScript File
, is selected in the Print To box.
If these suggestions fail to solve the problem, copy the Tektronix PostScript
Level 2 error handler utility to your printer to determine what is wrong.
Refer to the topic ÒUsing a PostScript error handlerÓ in this chapter for
information on using the PostScript error handler.
For more information, refer to the HAL article on
General Troubleshooting
Hints
. To call HAL, refer to the topic ÒUsing the automated fax system,Ó in
this chapter.
Содержание Phaser 220
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Страница 132: ...7 Using Fonts and SCSI Hard Disks 7 16 Phaser 220 Color Printers ...