T A L K S W I T C H C O N F I G U R A T I O N
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We strongly recommend you only use supported IP phones.
However, if you have an
unsupported IP phone, you can select
Other IP phone
. Other IP phones that support the
G.711 codec (µ-law or A-law) may work with the system, but some features may not
work. As TalkSwitch cannot enable special features, or customization of these IP phones,
further configuration will be limited to the programmable options on the phone itself.
6. Select the language for prompts heard by the user of the extension in the
System prompt
language
list.
7. Click
Additional Settings
to set up:
•
Direct line access (see
Direct line access
on page 61)
•
Hotline access (see
Hotline access
on page 63)
•
Hunt group permissions (see
Hunt group permissions
on page 64)
•
Caller ID settings (see
Caller ID settings
on page 65)
IP extension details
If you set
Extension type
to
IP extension
, the
IP Extension Details
area is enabled. The layout of
the area depends on the type of phone. It allows you to set the location and identity of the IP
phone, the time zone for an external IP extension, the programmable keys of a TalkSwitch TS-
550i, TS-480i, TS-350i or TS-9133i, and the handset ID of a TalkSwitch TS-850i.
Once you save the configuration and reboot the IP phone, the TalkSwitch system will configure
the IP phone.
Status
will change to
Registered
, and the IP address of the phone will appear.
If you connected a TalkSwitch IP phone to the LAN and used it to select an extension number,
the
Location
and
MAC address
for that extension will be complete. In this case, you can
configure the programmable keys of a TalkSwitch TS-550i, TS-480i, TS350i or TS-9133i.
1. Set the
Location
of the phone. Choices are:
•
Internal
— An internal IP extension is located within the office, and is connected to the
same LAN as the TalkSwitch unit.
•
External
— An external IP extension is located outside the office, and is connected to
the TalkSwitch unit via Internet. A VoIP-enabled TalkSwitch unit is required.
•
Both
— The phone can be used as an internal or external IP extension. A VoIP-enabled
TalkSwitch unit is required. This is available for the Counterpath eyeBeam
softphone only.
Warning:
Using an external IP extension to call an emergency service number will not send
the correct address to the emergency operator. We strongly recommend that you apply a
warning label to any external IP extension stating:
If an emergency call is made from this phone, you must provide your address to the
emergency operator.
