T A L K S W I T C H C O N F I G U R A T I O N
186
To ring group tab
The
To Ring Group
tab allows you to set call handling for calls manually transferred to a ring
group, if all the extensions are busy or unanswered.
1. Select the
To Ring Group
tab.
2. Select the option if all the extensions are busy:
•
Ring back extension that transferred the call
— If all the extensions are busy, transfer the
call back to the source extension.
•
Perform Busy at extension action
— If all the extensions are busy, perform the ring
group’s Busy call cascade.
3. Select the option if all the extensions are unanswered:
•
Ring back extension that transferred the call
— If all the extensions are unanswered,
transfer the call back to the source extension.
•
Perform No Answer at extension action
— If all the extensions are unanswered, perform
the ring group’s No Answer call cascade.
From auto attendant tab
The
From Auto Attendant
tab allows you to set the PBX extension length and disable the
transfer prompts.
1. Select the
From Auto Attendant
tab.
2. If the TalkSwitch system is used as an auto attendant for another PBX, set the
PBX extension
length
to the number of digits the PBX uses for its extensions. When the caller dials
7
followed by an extension number, the TalkSwitch unit will capture the extension number,
flash the line and then dial the extension number to complete the transfer. Choices range
from
Not used
to
7 digits
.
