U S I N G T A L K S W I T C H
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Accepting the call back
There are two ways to accept a call back from TalkSwitch.
Directly answering the call back
1. Answer the call and press
#
.
If required, enter your password. This option is used when you have a direct line to your call
back phone number.
Using the announced message option
The
Use announced message
option allows the call back from TalkSwitch to reach you when you
are in a hotel or an office where calls are intercepted by a receptionist or switchboard operator.
When the call back is answered, TalkSwitch begins playing your pre-recorded message (e.g.
“Please forward this call to Bob Smith in room 312”
). The message is repeated for 2 minutes.
1. When the call is forwarded to you, press
#
and enter your password on the telephone keypad
to accept the call back. If the call back is not accepted within the initial 2-minute period,
TalkSwitch disconnects the call back.
When you accept the call, you hear the auto attendant. You can select to check your voicemail,
ring an extension, use call bridge or enter command mode.
