G L O S S A R Y
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LED
Light Emitting Diode. A device that lights up when electricity is passed through. TalkSwitch has
five LEDs on its front panel letting you know which lines are in use and three on the back panel
beside the LAN port.
Line 1, 2, 3, or 4
A jack or plug-in on the back panel of TalkSwitch which can accept an RJ-11 plug from a
telephone line or PBX system. You can plug in a single-line telephone cable into this jack and it
becomes a usable TalkSwitch line.
Link button
The
Link
button has the same effect as the
Flash
or
Recall
button or pressing and releasing the
hang-up hook on most telephones. On some telephones, the function of the
Link
button is
internal to the telephone and pressing it has no effect on TalkSwitch.
Local extension
A local extension is an analog extension plugged into one of the extension jacks on the back
panel of your TalkSwitch, or an IP extension connected to the TalkSwitch by LAN.
Modem
Acronym for MODulator-DEModulator. A modem is a device that converts digital information
from a computer into analog signals for transmission over telephone lines and vice-versa.
Modes
TalkSwitch supports different time and day modes of operation, providing different call
management depending on the current mode of operation.
Monitor (TalkSwitch monitor)
A feature included with the TalkSwitch management software. The monitor provides a graphical
representation of telephone traffic as it flows through the system.
Network
A group of two or more computer systems linked together.
PBX
Private Branch eXchange. A PBX is a private telephone network used within an enterprise. The
PBX controls access to telephone lines and services. It allows many users to share a smaller
number of telephone lines using extensions and have access to additional call handling benefits
(call hold, intercom calling, etc.). A TalkSwitch unit is a small PBX.
Phone load
See
Ringing equivalency
.
POP3
Version 3 of the post office protocol (POP) is a standard Internet protocol for retrieving e-mail
from a remote server. Most subscribers to an Internet service provider have e-mail accounts
using POP3.
Prompt
Recorded instructions played to a caller by TalkSwitch. Prompts are also used to provide
instructions when you configure TalkSwitch using a telephone keypad.
PSTN
Public Switched Telephone Network. Your telephone line is on a PSTN.
