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iWorx® VPU2
44
505-010-2, Effective: April 29, 2014
© 2014 Taco Electronic Solutions, Inc.
Troubleshooting Tips
The table below provides solution to some common problems you may encounter.
Getting Help
Components within an iWorx® VPU2 controller cannot be field repaired. If there is a problem with a controller, follow
the steps below before contacting your local TES representative or TES technical service.
1.Make sure controllers are connected and communicating to desired devices.
2.Record precise hardware setup indicating the following:
Version numbers of applications software.
Controller firmware version number.
A complete description of difficulties encountered.
Problem
Solution
Controller is not running and Status
LED is not illuminated.
No power to controller. Verify the voltage on the controller’s power connector (24 VAC).
How do I reset the controller?
The controller can be reset by the LCI, or you can cycle power to the controller. Refer to
the LCI documentation for more information on resetting the controller using the LCI.
Can my iWorx® system contain multi-
ple VPU2 controllers?
Yes, provided that you do not exceed the maximum number of controllers that can be
handled by the Local Control Interface (LCI).
Thermistor readings fluctuate rapidly,
sometimes by several degrees.
The controller is not properly grounded. The controller’s ground (GND) pin (T40) must
be connected to earth ground. Also ensure that the controller’s digital inputs are dry
contacts and that no voltage is being applied or switched to the inputs.
How do I associate my VAVI control-
lers with the VPU2?
Use the VPU2’s grouping mechanism, specifically
Zone Members
on the
HVAC
Setup
screen of the LCI.