Symantec NetBackup 5220, Руководство по устранению неисправностей оборудования

Страница: 68 / 169

68
 If the memory capacity detected in BIOS is the same as the
actual memory capacity, the fault is removed.
 If the fault persists, check other components for further
analyses.
Cause 3: One or more memory slots are faulty
Before troubleshooting, execute the shutdown command through the operating
system to power off the NetBackup 5220 and disconnect the NetBackup 5220
from power sources and all peripheral devices.
This procedure assumes that you have verified that the correct number of DIMMs
are installed in the correct slot configuration and that the DIMMs are functioning
properly. However, you are still receiving data that suggests memory problems.
1.
Remove the NetBackup 5220 from the rack cabinet and place it on a
level, ESD preventive surface.
2.
Remove the chassis cover.
3.
Remove the PCI Riser Assembly if it is installed.
4.
Remove the air duct to access the DIMM sockets.
5.
Place a DIMM that you have verified are functional into a socket still
showing faults.
6.
Replace the air duct, making sure it fits securely.
7.
Replace the PCI Riser Assembly, making sure the three hooks on the
top of the assembly fit securely into the three slots in the top rear
panel of the device.
8.
Replace the chassis cover, sliding it in from the rear of the device,
towards the front of the device.
9.
Replace the screw on the top of the chassis.
10.
Replace the device into the rack and secure it properly.
11.
Re-attach peripherals and power cables.
12.
Power on the NetBackup 5220.
13.
Detect the memory capacity in BIOS.
14.
If the detected capacity value equals to the actual memory capacity,
the fault is removed.