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Introduction to the Sylantro Communications System
1-2 Sylantro 4-Port Adapter Installation Guide
After installation, customers can provision and manage their business telephone
services along with their contact lists, and telephone configuration directly from
their desktop.
Features and Benefits
The Sylantro Communications System lets service providers offer voice services
ranging from traditional business telephone features to value-added
telecommunications applications.
The Sylantro Communications System hardware and software provide the following
features and benefits:
■
In-band dual-tone multifrequency (DTMF) support for touch-tone dialing.
■
Dial plan support that enables automatic dialing and automatic generation of a
secondary dial tone.
■
The ability to configure a label for phone identification purposes.
■
Local call logs—Lets the user view logs for missed, incoming, and outgoing
calls.
■
Speed dialing—Lets the user program up to 20 entries (from their
Communications Portal) in their accessible phone keys.
■
Call forwarding—Lets the user forward all calls to an alternate number, either
a business extension or external number.
■
Call transfer—Lets the user transfer an active call to another extension through
a series of keystrokes on their business phone.
■
Call park—Lets the user place an active call in a 'hold' state, where it can be
retrieved (picked-up) by another user.
■
Call pickup—Lets the user retrieve a call that has been parked against an
extension.
■
Three or four-way calling—Lets the user add up to three parties to a call.
■
Do not disturb—Lets the user specify 'do not ring this phone' from a button on
the phone set, or from the Communications Portal.
■
Call waiting—Plays an audible tone to indicate that an incoming call is waiting.
The user can then put the existing call on hold and accept the other call. The user
can alternate between the two calls.
