62
B Warranty conditions and transaction processing
Conditions
Statutory guarantee conditions apply. The guarantee period for users is
reduced to the regulations applicable to commercial customers to the
extent that they are making use of a device suitable for commercial use,
including in part.
Transmission of a copy of proof of purchase is a prerequisite for gua-
rantee claims against us or one of our dealers. For verification of the
guarantee refer to the note on handling a guarantee below.
For quick processing of guarantee claims, please inform us immedia-
tely in writing upon noticing defects, and include a fault description and
photos where applicable.
No guarantee is given for defects due to non-adherence to the operating
instructions, improper treatment or normal wear and tear of the device.
Guarantee claims are also excluded in terms of brittle components or
expendables such as seals or similar. Finally, guarantee claims are
excluded where work is performed on the device by nonauthorised
parties.
Handling
Should your device display any defects within the guarantee period, plea-
se inform us of your guarantee claim. The fastest and most convenient
option is to return the device or the notice of defect to the dealer / agent
responsible or directly to us:
email: [email protected]
or fax to: 0049 7473 9462 99
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