Troubleshooting
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53
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... on an opening detector
Problem
Solutions
No beep when the detector button
is pressed
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Have you installed the battery in the detector? Is it stored?
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Is the battery in good condition and positioned correctly (
+
on top)?
The detector cannot be stored in the
central unit/phone dialer when the
button is pressed.
■
Have you installed the battery in the correct position in the detector?
■
Have you switched the central unit/phone dialer to storage mode?
The detector indicator does not light up
when a door is opened or closed during
the test phase
■
Is the magnet installed at a correct distance from the detector?
■
Are the markings aligned correctly? (see page 12)
■
Is the battery in good condition and positioned correctly (
+
on top)?
The system is triggered on detection even
when disarmed
■
Is the detector mounted correctly on the door or window?
■
Is the cover closed?
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Is the tamper switch positioned correctly?
The system is not triggered on detection
when armed
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Has the 2-minute exit delay elapsed?
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Are the zone switches set correctly? (see page 9)
... on a phone dialer
Problem
Solutions
No acoustic beep when the system is
armed/disarmed
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Have you installed batteries in the phone dialer?
■
Are the batteries in good condition and positioned correctly?
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Have you programmed the beep on the phone dialer correctly? (see page 23).
There is no telephone transmission on an
alarm
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Have you programmed the phone numbers correctly ?
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Is your system fully armed?
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Has the dial-up delay elapsed?
■
Is the telephone cable connected correctly?
No SMS is sent when the system
is armed/disarmed (function only
accessible from the LCD keypad)
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Have you correctly programmed the SMS numbers and server numbers and validated calling
on user code 2 or 3 ?
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Have you fully armed or disarmed the system using user codes 2 or 3 ?
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Was the telephone that was intended to receive the SMS operating and reachable at the time
the call was made?
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Make sure that your telephone operator offers the SMS service (functions on France
Telecom lines).
Problems during remote
configuration/control of the phone dialer
The function is not fully guaranteed except for France Telecom lines.
The red indicator light is flashing quickly
on the GSM module
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No SIM card or SIM card inserted incorrectly.
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Antenna disconnected.
... on a control device
Problem
Solutions
Alarm system cannot be armed or
disarmed
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Have you installed the batteries in the
correct position in the control device? Is it stored?
■
Are the batteries in good condition and positioned correctly?
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Is the control device stored in the central unit/phone dialer?
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Have you entered an incorrect code 3 times? (operation locked for 2 minutes).
The orange indicator on the keypad
flashes
■
See section “Viewing stored information when the orange indicator flashes on the LCD
keypad“ (page 47).
