SolarEdge SE7600A-US, Руководство по установке

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Appendix A: Troubleshooting
This appendix describes how to troubleshoot StorEdge related errors.
Communication Troubleshooting
When a battery and a meter are connected (2 devices connected to the same bus), the following should
appear in the Communication status screen:
w w w w w w w D e v P r o t # #
R S 4 8 5 - 1 < M L T > < 0 2 > < 0 2 >
Z i g B e e < - - - > < - - > < - - >
Device type, number and protocol are displayed
incorrectly
If one or more of the following occurs, the meter(s) or the battery are not communicating with the
inverter:
l
If Dev is not MLT (Multi) , the system is not pre-configured and requires full configuration. Configure
the system as described in Configuring the RS485 Bus for Battery and Meter Connection on page 82.
l
If ## < 02 , the meter and/or the battery are not configured correctly. Check the configuration.
l
If Prot < 02 , the meter and/or the battery is not communicating correctly. Check the configuration
and wiring connection.
If Prot = ##– the battery and meter are configured and communicating properly.
Troubleshooting Ethernet Communication
When using Ethernet communication, use the Server Communication Status window to identify the
location of the error:
S e r v e r : L A N < S _ O K >
S t a t u s : < O K >
x x x x x x x x
< E R R O R M E S S A G E >
xxxxxxxx is a string of 1s and 0s showing an eight-bit communication connection status. 1 indicates OK
and 0 indicates an error.
Bit
Location
Error Message Cause and Troubleshooting
1st LAN Disconnected
Physical connection fault. Check the cable pin-
out assignment and cable connection. Refer to
2nd DHCP Failed, or Invalid DHCP Config
IP settings issue. Check the router and
configuration. Consult your network IT.
3rd Gateway Ping Failed
Ping to router failed. Check the physical
connection to the switch/router. Check that the
link LED at the router /switch is lit (indicating
phy-link). If OK - contact your network IT,
otherwise replace the cable or change it from
cross to straight connection.
4th G Server Ping Failed
Ping to google.com failed. Connect a laptop
Appendix A: Troubleshooting
SolarEdge - StorEdge Installation Guide MAN-01-00262-1.3
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