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Chapter 4: Troubleshooting & Repair
Troubleshooting the Flow Meter
Begin hardware troubleshooting by verifying the following facilities issues are correct (See below
check list). These areas impact system operation and must be corrected prior to performing any
flow meter inspections.
1.
Verify the incoming power to the flow meter is present and of the correct voltage and
polarity.
2.
Check the flow meter wiring for correct connections as described in Chapter 2.
3.
Verify the flow meter is installed with the correct number of upstream and downstream
pipe diameters as shown on pages 12 to 13.
4.
Verify the flow direction indicator is correctly aligned pointing downstream of flow.
5.
Make sure there are no leaks in the line being measured.
After verifying the factors above, follow the troubleshooting procedures outlined below and on
the next page. If you need to return the flow meter to the factory, see page 56 for return shipping
instructions.
Problem
Possible Cause
Solution
Velocity Measurement is
Erratic or Fluctuating
Very erratic or non-uniform flow
Follow installation requirements
shown in Chapter 2
Flow meter installed with less
than required minimum pipe
diameters upstream and
downstream of the sensor
Follow installation requirements
shown in Chapter 2
Insertion sensor probe not
mounted securely
Sensor probe must be mounted
securely without vibration
Sensor component broken
Return to factory for
replacement
Malfunction in system
electronics
Return to factory for evaluation
Ground loop
Check wiring, see Chapter 2
Moisture present in gas flow
Install a water trap or filter
upstream of the flow sensor
Problem
Possible Cause
Solution
Velocity Measurement Seems
Too High or Low
Sensor assembly not aligned cor-
rectly to flow
Correct alignment with the flow
indicator pointing downstream in
the direction of flow
Sensor probe not inserted to the
proper depth
Verify sensing point is located
on the centerline of the pipe
Problem
Possible Cause
Solution
No Response to Flow From
No power
Turn on power to the flow meter
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