[10] TROUBLESHOOTING
1. Self diag message and troubleshooting
A. Outline
When a trouble occurs in the machine or when the life of a con-
sumable part is approached or expired, the machine detects it by
itself and displays it on the display section or notifies the user and the
how allowing the user and the serviceman to take proper measures.
In case of a trouble, the occurrence of the trouble is notified and the
machine is stopped to minimize damages.
B. Function and propose
1) Assuring safety. (The machine is stopped simultaneously with
detection of a trouble.)
2) Minimizing the machine damages. (The machine is stopped simul-
taneously with detection of a trouble.)
3) The trouble content is displayed to identify the trouble position at
an early stage. (The precise repair work is allowed and the repair
efficiency is improved.)
4) Warning of near end of consumable part life allows arrangement
of the consumable part in advance. (Machine stop by exhaustion
of consumable part is avoided.)
C. Kinds of self diag messages
The self diag messages are classified as follows:
Group 1
User
Troubles and warnings which can be
recovered by the user. (Paper jam,
consumable part exhaustion, etc.)
Service
Troubles and warnings which can be
recovered only by the serviceman. (Motor
trouble, maintenance, etc.)
Other
—
Group 2
Warning
Warning to the user, and no direct relation
with machine troubles. (Consumable part
life preliminary warning, etc.)
Trouble
Machine troubles. The machine is stopped.
Other
—
D. Self diag operation
(1) Self diag operation and flow of countermeasures
The machine is always watching its state.
When the machine detects a trouble, it stops the operation and dis-
plays a trouble message.
The warning message is made when a consumable part life is near
end or expired.
When a warning message is made, there are two cases: where the
machine and where the machine is not stopped.
Trouble and warning messages are made by LED and lamps, at the
display section, and the host’s display section.
The display form and the display position differ depending on the
machine specifications.
Trouble messages are cleared automatically after repairing them or
must be cleared by test commands.
Warning messages for consumable parts are automatically cleared
when the consumable part is supplied or must be cleared by the diag
and test commands.
NO
YES
The machine condition is
monitored.
Content detection/
analysis
Trouble/Warning
Warning
Trouble
Operation stop
Content display
Trouble/Warning
Warning
Trouble
Investigation of trouble
cause.
Repair
Cancel of self diag
message (test command)
Reset
Standby
Is the consumable
part life expired ?
Replace or supply the
consumable part.
FO-3800M
10 – 1
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