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SerVision  

Embedded Video Gateway System Guide 

Connecting to the Video Gateway 

163 

Connecting to the Video Gateway 

When the system is up and running, you can connect to it in order to access video and other data in a number of 
ways: 

 

Client applications:

 For full client features, such as video streaming, event monitoring, and PTZ camera 

control, you must use one of the SerVision client applications. Applications that run on PCs and on certain 
cellular telephone and PDA models are available. For additional information, see 

About Client Software

, 

page 6, and refer to the SerVision website (www.servision.net). 

 

Configuration utility:

 The configuration utility can connect to the Video Gateway as a client in order to 

display live images from cameras, retrieve event information from the system, and download recorded video 
to a designated FTP server.  

Once the system is installed and configured, you should test it by connecting to it from a PC that is on its local 
network using the SVMultiClient client application, as explained in the next section. If this is successful, you can 
try other methods of connecting: connecting from a remote network using any of the SerVision client applications 
(please refer to the relevant manual for additional information), or connecting via the configuration utility (see 
page 165). 

Connecting Through SVMultiClient 

This section explains how to connect to the Video Gateway using SVMultiClient from a PC that is either on the 
same LAN as the Video Gateway or connected to the unit by an Ethernet cross cable. It is recommended that you do 
this as soon as you have finished installing and configuring the system. If this is successful, you can then install the 
SVMultiClient on a remote computer and connect to the Video Gateway via the internet. For complete information 
about connecting to SVMultiClient, locally or remotely, and using SVMultiClient to view video, monitor events, 
and control devices, see the 

SVMultiClient User Guide

. 

NOTE: 

If SVMultiClient is not installed on the PC, see 

Installing SVMultiClient

, page 7.  

 

 

 

To connect to the Video Gateway: 

1.  Open the 

SVMultiClient

.  

2.  In the 

SVMultiClient

, at the bottom of the 

Connection Panel

, click the 

Search

 button.  

 

Figure 190: Search button 

The 

Find Gateway

 dialog box opens, and displays a list of all the SerVision systems connected to the 

network. 

Note:

 

If a Microsoft Windows Security Alert dialog box is displayed, click 

Unblock

.  

 

Search 

Содержание MVG200

Страница 1: ...Embedded Video Gateway System Guide Configuration and management guide for SerVision HVG400 UVG400 MVG200 MVG400 CVG and CVG M Video Gateway models May 2015...

Страница 2: ...es no responsibility for any errors that may appear in this manual Companies names and data used in examples herein are fictitious unless otherwise noted No part of this document may be copied or repr...

Страница 3: ...iguring the Monitor to Play Prerecorded Video 30 Setting the Unit Time 33 Updating the Date and Time Manually 35 Configuring Automatic Time Setting 37 LAN Settings 38 Modem 40 Video Gateway with Route...

Страница 4: ...eo from the Storage Media 114 Restoring the Default Disk Allocation 116 Configuring Sensor and Activator Settings 119 Configuring Sensors and Activators 119 Configuring Sensor 1 to Switch Outlines 125...

Страница 5: ...tory Settings 198 Troubleshooting 201 Appendix A Viewing Video on a CCTV Monitor TV Out 207 Using Mouse Touch Controls 209 Setting the Video Display Layout 211 Playing Back Recorded Video 212 Editing...

Страница 6: ...toring large quantities of recorded video It can connect to cellular and wireless networks and also supports GPS that enables remote users to locate and track the vehicle in which it is installed MVG2...

Страница 7: ...gure 1 Label representing both models of the MVG collectively Because the Video Gateway models have slightly different features their configuration is different in some cases Screenshots of the config...

Страница 8: ...see Before You Begin page 6 Thus before you begin configuring the Video Gateway you should install SVMultiClient on the computer that you will use for the configuration tasks After the unit is configu...

Страница 9: ...N cross cable No internet connection is required to configure the Video Gateway Once the network settings of the unit have been configured in such a way that the unit can be accessed remotely via the...

Страница 10: ...n click Configure A browser window opens and displays the configuration Login screen Figure 5 Login screen 4 Fill in the User Name and Password fields Note By default the username is svuser and the pa...

Страница 11: ...display the current settings in a given category and may include links from which you can access some of the lower level screens in the selected category Lower level screens are used to modify configu...

Страница 12: ...ents that were detected selecting events to download to an FTP server viewing live snapshots from a camera Status Bar A status bar at the top of the screen contains the following elements Figure 8 Sta...

Страница 13: ...ink in the summary screen to open the desired lower level screen The screen opens 3 Modify the settings in the settings in the screen as necessary and then click Update to store them on the unit Figur...

Страница 14: ...ng the settings in the same screen if necessary just be sure to click Update before you navigate to a different screen to ensure the settings are saved as they are displayed 5 When you have updated al...

Страница 15: ...configuration utility remotely through SVMultiClient 1 Connect to the Video Gateway through SVMultiClient Note SVMultiClient s Search function does not work over the internet Therefore you will have...

Страница 16: ...rding If you connect through a proxy connection you must also know the network address and port of the proxy server To open the configuration utility manually 1 Open a web browser 2 In the Address fie...

Страница 17: ...umber and activation of certain options see page 17 TV Out Configuration of a closed circuit monitor CCTV connected to the Video Gateway see page 25 Date Time Automatic and manual time setting see pag...

Страница 18: ...page 156 Restart Restarting the unit in order to fully implement configuration changes or improve system performance see page 197 To open the System Summary screen In the Main Menu click System NOTE...

Страница 19: ...gnition is turned off before it shuts down Download Optimizations Downloading recorded video uses system resources that would otherwise be available for other functions such as recording or streaming...

Страница 20: ...ideo from the Video Gateway to client PCs that are on the same LAN as the Video Gateway This feature is not recommended for use with other types of client connections internet cellular etc In addition...

Страница 21: ...ss AES encryption is turned on in the client application Note If clients connect to the Video Gateway through a proxy server when this option is selected the video data is transmitted from the Video G...

Страница 22: ...ption System Name Assign a name to the Video Gateway unit up to 20 Unicode UTF 8 characters This name is used to identify the unit in client applications such as SVMultiClient in SMS and e mail notifi...

Страница 23: ...should continue operating after the vehicle ignition is turned off in seconds Note This setting only affects the unit if the unit is connected both directly to the battery and to the ignition Otherwis...

Страница 24: ...er to the unit s installation guide Schedule Makes it possible to schedule outline switching see Schedules page 76 Network Speed Optimization If video from the unit will be viewed primarily or exclusi...

Страница 25: ...when the Video Gateway is streaming video via a low bandwidth connection such as a cellular connection Real Time Bitrate Control Select this option to allow the Video Gateway to automatically modulate...

Страница 26: ...on about setting up a CCTV monitor please refer to your unit s installation guide NOTE TV Out makes use of the same system resources as the unit s video recorder As a result the global framerate avail...

Страница 27: ...the monitor as explained in the next sections Configuring the Monitor to Display Video from the Video Gateway below and Configuring the Monitor to Play Prerecorded Video page 30 Configuring the Monit...

Страница 28: ...t for the video display on the monitor Split Screen Divides the screen so that video from all the cameras is visible all the time Full Screen Camera Displays video from the specified camera in full sc...

Страница 29: ...displayed properly on the monitor In this case you can select both this option and Display Camera Number see below in order to display the index of the camera 1 2 3 or 4 instead of its name Display Ca...

Страница 30: ...xadecimal code of the currently selected color The code consists of three two digit hexadecimal numbers for the red green and blue components of the color respectively The current color is displayed a...

Страница 31: ...minutes 9 Click Update and then save the settings They will be implemented after the unit is restarted see Saving Configuration Changes page 156 Configuring the Monitor to Play Prerecorded Video A CC...

Страница 32: ...e the CCTV monitor to play video from the Video Gateway 1 In the TV Out Settings screen under Display Mode select Content The fields required to configure the monitor to play the prerecorded video are...

Страница 33: ...warning message appears every time you open the TV Out Settings screen 4 In the message click OK 5 Open the Save Settings page A warning message appears in the page informing you that all existing re...

Страница 34: ...The time can be updated manually at any time The unit can also be configured to update its clock automatically by connecting to an NTP time server at specified intervals This option only works when t...

Страница 35: ...ings time in the End line specify the end date Figure 29 Automatic DST settings Automatic Floating Lets you specify the start and end dates of daylight savings time When this option is selected four p...

Страница 36: ...me must be activated on the Video Gateway or the GMT conversion will not be accurate and the time entered on the unit will not be correct Because time setting must be performed immediately to be accur...

Страница 37: ...ation message Note To continue configuring the unit click the link in the message and log into the configuration utility again Note If you do not reset the unit at this time the time setting is partia...

Страница 38: ...ou made changes to other configuration settings before you updated the time and did not yet save them on the unit i e you clicked Update in one or more of the screens but did not yet save the changes...

Страница 39: ...gs screen if the GPS Time field appears clear the Enabled checkbox 2 Under Update Frequency select Disabled 3 Click Update and then save the settings They will be implemented after the unit is restart...

Страница 40: ...y for incoming communication To adjust the LAN settings 1 In the Main Menu under System click LAN The LAN Settings screen opens Figure 34 LAN Settings screen MVG400 2 For the MVG400 and UVG400 under R...

Страница 41: ...rvers The DNS server may be operated by your internet provider home installation or on your network some office installations If you do not know the IP address of the DNS server consult the network ad...

Страница 42: ...t the modem connection periodically once it is established To do this the unit uses a network feature called LCP to send a test ping to the network If the connection is functioning properly the networ...

Страница 43: ...the cellular modem connected to the unit 1 In the Main Menu under System click Modem The Modem Configuration screen opens Figure 37 Modem Configuration screen 2 Under Modem Configuration select Enable...

Страница 44: ...ded to the screen Type the PIN code into the field Dial Number The phone number that the modem should dial to connect to the internet via the GSM cellular network This number is normally 99 throughout...

Страница 45: ...periodically The fields required to configure this option are added to the screen Note If Router RST on No Comm is selected do not select this option Figure 40 Verification settings Fill in the fields...

Страница 46: ...SIM card to connect to the network with an incorrect PIN Attempts to use the SIM with an invalid PIN may cause the SIM card to be locked After you configure the modem settings you must save them and...

Страница 47: ...This number is normally 99 throughout the world Use CHAP Select Enabled if the cellular supplier uses CHAP authentication Sense Proxy In some cases when a client connects to a CVG M via a proxy server...

Страница 48: ...you want the router to be able to connect When WiFi is enabled and the unit is not configured to function as an access point see Configuring the Unit to Function as an Access Point page 53 the router...

Страница 49: ...ess card is connected to the unit or when the access points are not within range of the unit When a wireless card is installed you can use it to help you add access points that are in range The wirele...

Страница 50: ...remain connected to the current access point as long as it can even if an access point with a higher priority level becomes available Clear Enabled if you want the unit to disconnect from lower priori...

Страница 51: ...fields as follows Field Description IP Specify the static IP address of the unit in the wireless network The address should conform to the standards used in the wireless network Mask Fill in the subn...

Страница 52: ...on This can be any device on the network whose connection you want to test For example if you want to check that the unit is connected to the WiFi network enter the IP of a PC or other device that is...

Страница 53: ...iClient in the Statistics window For additional information please refer to the SVMultiClient User Guide Note If you install a WiFi card when the unit is running you must restart the unit to access wi...

Страница 54: ...vehicle and connected to the internet through a cellular network connection passengers in the vehicle could connect other devices to the MVG s network via WiFi and use the MVG s internet connection to...

Страница 55: ...both a WiFi network and a cellular network you would probably want to give the WiFi network priority over the cellular network because it is faster and cheaper to use In this case the system would us...

Страница 56: ...k Up or Down Figure 52 Moving a network up in the ranking 3 Click Update The settings are immediately implemented on the unit 4 Save the settings to implement them permanently see Saving Configuration...

Страница 57: ...ss and the internal IPs of the devices to which they provide access Note The system and configuration ports of the unit in the router s network see Ports page 17 are defined automatically by the route...

Страница 58: ...For additional information about proxy services in general and about proxy servers that are available for use please contact your vendor DDNS is designed to facilitate internet connections to systems...

Страница 59: ...VG M Not currently in use Host IP Fill in the IP address or hostname of the proxy server Port Fill in the access port of the proxy server This port number is defined in the configuration settings of t...

Страница 60: ...ssword fields are added to the screen and the Advanced field is removed from the screen Hostname Fill in the hostname of the DDNS server If you are using either No IP or DynDNS these values should hav...

Страница 61: ...er 6 Click Update and then save the settings They will be implemented after the unit is restarted see Saving Configuration Changes page 156 Authentication Access to the system is controlled by usernam...

Страница 62: ...nu under System click Authentication The Authentication screen opens Each row in the screen defines the settings for one user Figure 59 Authentication screen 2 In each row define or modify the setting...

Страница 63: ...standard sized images SIF or CIF or large images VGA or D1 If AVV is activated see Automatically Uploading Video to an AVV Server page 67 an image and a link to the uploaded video are always included...

Страница 64: ...are replaced by the system with relevant values in the actual message For example the message can include the name of the device that triggered the event For additional information see SMS Message Te...

Страница 65: ...send both an SMS and an e mail to the same person list the person twice in the list of recipients fill in the SMS phone number in one of the listings and the e mail address in the other listing Figur...

Страница 66: ...te SerVision cannot provide support for problems related to the Clickatell service For technical support please contact Clickatell 6 If you want to send e mail notifications under E mail Connection In...

Страница 67: ...ur e mail software configuration Note This field only appears if SMTP Authentication is enabled Figure 66 E mail settings Note Internet mail accounts e g Yahoo or MSN are not supported A list of free...

Страница 68: ...ll not be reflected in the test notifications that are sent Automatically Uploading Video to an AVV Server You can configure the system to automatically upload recorded video of events from the Video...

Страница 69: ...bout prioritizing network connections see Network Priorities page 54 This section explains how to configure the settings that make it possible for the system to upload video to an AVV server Video is...

Страница 70: ...V screen see figure 72 page 71 To configure the settings of the AVV server 1 In the Main Menu under System click AVV The Alarm Video Verifications screen opens Figure 69 Alarm Video Verifications scre...

Страница 71: ...rder Settings do one of the following If you want to use the same recorder quality settings for the downloaded video as those used for recorded video that is stored on the Video Gateway select Use Def...

Страница 72: ...S value of the default recording setting of a camera the default setting is used and the value you specify is not implemented KBPS Fill in the required bitrate for the recordings in kilobits per secon...

Страница 73: ...r name is storage servdemo net and the download path is demo enter http storage servdemo net demo Figure 73 Address of download site 2 Press Enter If the download directory requires authentication a d...

Страница 74: ...ad site though the browser as described above and click the required file in the list If the site requires authentication a dialog box opens requesting the username and password 2 Fill in the username...

Страница 75: ...screen Note This checkbox is disabled if AVV is enabled in any VMD or video lost settings or in the settings of any sensor or activator 4 Click Update and then save the settings The AVV option is remo...

Страница 76: ...stem click FTP The FTP Download configuration screen opens Figure 76 FTP Download configuration screen 2 Select the Enabled checkbox The fields required to configure the FTP server settings are added...

Страница 77: ...implemented after the unit is restarted see Saving Configuration Changes page 156 Schedules Schedules allow you to configure the unit to automatically switch the running outline at specified times You...

Страница 78: ...k weeks Each cell in the grid contains two colored rectangles see figure 80 below Each of these rectangles represents a half hour half of the time represented by the entire cell The color of the recta...

Страница 79: ...ing weekly schedule of outline implementation To define the basic weekly schedule 1 In the color coding key click the name of the outline you want to assign to one or more time slots in the schedule g...

Страница 80: ...3 If you want to apply the outline to specific day of the week click the name of the day in the schedule grid All of the rectangles in the row are switched to the color representing the selected outli...

Страница 81: ...fining Holiday Schedules Holiday schedules are essentially exceptions to the standard weekly schedule When you define a holiday you can choose to apply an existing day s schedule to it For example you...

Страница 82: ...uide Configuring System Settings 81 Figure 84 Edit Holidays The Holidays screen opens The screen displays the schedule grid at the top it is not editable here and below it a list of the holidays that...

Страница 83: ...ank New Holiday section opens Figure 86 New Holiday section 3 Fill in the fields as follows Field Description Name The name of the holiday e g New Years Day Start Date The date of the first day of the...

Страница 84: ...he grid are appropriate for the holiday you can create a new row in the grid as explained below The new row must be added in the Schedules screen before it can be selected in the Holidays screen once...

Страница 85: ...m Settings 84 Figure 88 New row in schedule grid 2 In the text field modify New Schedule to define a name for the schedule Figure 89 Naming a new row 3 Click Update The name of the row is updated Figu...

Страница 86: ...VMultiClient and most of the cellular client applications support this feature Audio In settings Enable the microphone and control its volume When a microphone is connected and enabled audio from the...

Страница 87: ...ied to optimize the sound level of audio that is played by client software Internal speaker volume can be adjusted to suit the location of the Video Gateway unit and the needs of those on site You can...

Страница 88: ...the settings Configuring Microphone Volume You can optimize the microphone volume settings for a particular client by testing the microphone settings as you configure them To configure the volume of a...

Страница 89: ...en the oldest data is overwritten by the newest data The unit can store a great deal of GPS data For example the MVG400 can store over one million GPS data points approximately 2 months worth of locat...

Страница 90: ...cking purposes GPS Recording Select this option to record the results of each GPS location check This option must be selected it you want to be able to see the route followed by the vehicle or see whe...

Страница 91: ...n seconds Recommended value 30 Note This value should be a multiple of the GPS Frequency value and should not be higher than the GPS Frequency i e the Sending Frequency should not be set to a smaller...

Страница 92: ...ement them permanently they must be saved in the unit s configuration To save settings that are modified in a client application you must log into the configuration utility and update the settings the...

Страница 93: ...ings to Default option see Restoring Default Recording Settings page 110 To open the Camera Summary screen In the Main Menu click Cameras To configure a camera 1 In the Main Menu under Cameras click t...

Страница 94: ...tify the camera in client applications Note If the Video Gateway will be working in conjunction with an SVBackup server use only English characters in the name Embedded Text If you want an identifying...

Страница 95: ...follow the instructions below Configuring PTZ page 95 5 Under Audio select one of the following None Do not link any audio to the video from this camera Channel 1 Link the audio from the microphone c...

Страница 96: ...described below Video Recording Settings page 104 11 Click Update Changes to brightness contrast and saturation are implemented immediately Save the settings to implement them permanently Save the se...

Страница 97: ...n detection can vary from region to region For example if a computer monitor in the FOV of the camera causes motion detection events to be triggered unnecessarily you can choose to mark the region of...

Страница 98: ...asy to check the video to see what happened during a particular time range During off peak hours events are typically much shorter and recording is not continuous About Responses to VMD Events You can...

Страница 99: ...ired to define sensitivity levels and regions are added to the screen and if the camera is connected to the unit the current FOV is displayed Figure 105 Region sensitivities in the FOV Note To update...

Страница 100: ...vity level and then click Set all regions The xs marking the entire FOV are colored or removed accordingly 5 If you want to apply the current sensitivity level to a rectangular area of the FOV contain...

Страница 101: ...on of the FOV Figure 108 Region sensitivities set 8 Under Debounce specify the minimum interval between events in seconds Range 3 30 seconds If motion is detected and then ceases the motion detection...

Страница 102: ...er page 67 FTP Select this option to have the Video Gateway send snapshots of the event to an FTP server Note This option only appears if FTP is enabled for the Video Gateway see FTP Server Settings p...

Страница 103: ...o Gateway is not receiving video from it either because of a malfunction in the camera or because the camera has been disconnected from the unit or from its power source the unit can respond in any or...

Страница 104: ...elect this option to have the Video Gateway send SMS notifications when a video lost event is detected Messages are sent to the recipients specified in the SMS and E mail screen in the format defined...

Страница 105: ...e available space on the storage media limits how much disk space can be allocated for each recorder You can choose what should be done when the disk space allocated for a recorder is used up either t...

Страница 106: ...default quality level for live video streaming to medium or lowest For additional information please refer to the SVMultiClient User Guide Configuring Video Recording This section explains how to conf...

Страница 107: ...leted Advanced Recorder Settings Advanced settings allow you to customize the recorder s video quality settings You can choose whether or not recordings are automatically erased to make room for new r...

Страница 108: ...lient s default quality level for live video streaming to medium or lowest For additional information please refer to the SVMultiClient User Guide By default the recorders are allocated equal shares o...

Страница 109: ...available for recording is reduced somewhat when TV Out is enabled For additional information see Configuring a CCTV Monitor TV Out page 25 To set advanced recorder settings for a camera 1 In the bott...

Страница 110: ...rding you must manually erase the existing recordings see Erasing Recorded Video page 113 If Write Protect is not selected recording follows the FIFO model when the disk allocation is full the earlies...

Страница 111: ...witched to High and advanced settings are hidden from view Note The quality settings you select here become the default settings for downloading live video of the size you select For example if you se...

Страница 112: ...ted to confirm that you want to erase all the recordings and restore the disk allocation Figure 115 Confirm restoration prompt Note This prompt appears even if no recorded video exists 2 Click OK An U...

Страница 113: ...se sizes the recordings from these cameras will be erased Figure 117 Warning message in Save Settings page 4 Click Save Changes to System The default recording settings are restored and the System Res...

Страница 114: ...leave the current disk allocation unchanged Erase all recorded video from all cameras and reset the disk allocation to its default settings Erasing All Recorded Video from a Camera You can choose to...

Страница 115: ...t the unit Note No recording will take place from the camera until the unit is restarted see Resetting the Unit page 197 Erasing All Recorded Video from the Storage Media This section explains how to...

Страница 116: ...storage media are erased and a System Restart screen is displayed Figure 123 System Restart screen after recordings are erased 3 Click Restart System The unit restarts and recording begins again in ac...

Страница 117: ...ation This section explains how to erase all recorded video from the unit s storage media and at the same time restore the disk space allocation to its default settings To restore the default disk all...

Страница 118: ...ATTENTION message appears below the Main Menu Figure 127 Update Confirmation message 3 Click Click here to go to Save Settings page The Save Settings page opens with a warning message displayed Figur...

Страница 119: ...screen Note From the time you click Save Changes to System the existing video recordings become inaccessible No additional recording can take place until the unit is restarted 5 Click Restart System T...

Страница 120: ...or built in sensor detects an event or when an activator is activated Record a camera s video stream see Video Recording Settings page 104 Upload video of the event to an FTP server on the internet se...

Страница 121: ...r as External Sensors They are configured in the same way as sensors connected directly to the unit NOTE External sensors can only be enabled and configured if ADAM Sensors is enabled in the General S...

Страница 122: ...m Guide Configuring Sensor and Activator Settings 121 Figure 131 Sensor configuration screen 2 Select the Enabled checkbox The fields required to configure the sensor or activator settings are added t...

Страница 123: ...teway the LED will be turned on whenever recording is taking place Bypass This activator connector on the unit is being used as a switch for the power supplies of other devices connected to the unit s...

Страница 124: ...k video of the event by dragging and dropping it into a camera pane in SVMultiClient 4 Under Notifications under When Sensor On or On Activator Activated specify the actions that should be performed w...

Страница 125: ...off Set the activator line to low None Do not change the activator s status Note These settings are not available for activators Note The Activator 2 field only appears for the HVG400 MVG and UVG400...

Страница 126: ...nly be activated in the Sensor 1 configuration screen if it is first enabled in the General System Settings screen see General System Settings page 17 NOTE In some cases an alarm panel may be connecte...

Страница 127: ...screen The screen is divided into four parts and live video from each camera is displayed in one of the parts Camera 1 Full screen display of live video from Camera 1 Camera 2 Full screen display of...

Страница 128: ...vehicle the cameras and other peripheral devices connected to it usually receive their power directly from the vehicle battery Normally the Video Gateway is configured to shut down whenever the vehic...

Страница 129: ...cle s current location with those of a region that is defined in a geo fence GPX file The GPX file can be created using Bing maps and uploaded to the Video Gateway Perimeter limitation The system chec...

Страница 130: ...t closes the polygon but those of a route are not Figure 139 Area Figure 140 Route Figure 141 GPX file defining an area Figure 142 GPX file defining a route You can save any number of routes and areas...

Страница 131: ...corner of the page click Sign in and then select Microsoft Account 2 On the left side of the page click My Places The My Places editor opens on the right side of the page Figure 143 My Places editor...

Страница 132: ...de Configuring Sensor and Activator Settings 131 Figure 144 Drawing a route Figure 145 Drawing an area 5 When you get to the last point you want to include in the area or route double click the point...

Страница 133: ...is saved in the Unsaved places list Note Do not include any spaces in the name 7 Repeat the steps above as many times as necessary in order to create all of the routes and areas you want to include in...

Страница 134: ...eway For this purpose you must use the Remote Route Selection utility which you can open either from SVMultiClient or from SVControlCenter NOTE To open the Remote Route Selection utility the client ap...

Страница 135: ...2 In the right panel select the Maps tab The GPS map opens in the right panel and the GPS tab opens in the left panel 3 In the left panel expand the Video Gateway The sensors ncluding the GPS receive...

Страница 136: ...lector dialog box opens 2 Navigate to the GPX file and select Open The routes and areas it contains are loaded into the utility 3 Click the Polygons field The routes and areas defined in the GPX file...

Страница 137: ...nce event is triggered If you want to include a number of polygons in the geo fence region you can create an itinerary An itinerary is a collection of polygons that together define a single geo fence...

Страница 138: ...m the region defined by the active item NOTE There is a 30 second grace period before a geo fence event is triggered That is the vehicle must be outside of the geo fence for at least 30 uninterrupted...

Страница 139: ...of the fences and routes are followed by their type either fence or route and the number of points there are in the polygons that describe them The names of the itineraries are followed by their type...

Страница 140: ...ion settings That is the two options are mutually exclusive the geo fence boundaries can be set either by creating the region using a GPX file or by setting a perimeter but both options cannot be acti...

Страница 141: ...r Off Route Tolerance enter how far outside the geo fence boundaries the vehicle can go without triggering an event If the vehicle goes beyond this limit the sensor will trigger a geo fence event 4 Un...

Страница 142: ...icon of the GPS sensor is indicates the current mode indicates that Fence mode is active indicates that Perimeter mode is active and indicates that geo fencing is disabled In the left panel the icon...

Страница 143: ...left panel the icon of the GPS sensor indicates the current mode indicates that Fence mode is active indicates that Perimeter mode is active and indicates that geo fencing is disabled In addition if t...

Страница 144: ...er When you activate Fence mode in this way the boundaries of the region are set to the current active file To find out which file is active you can either open the Remote Route Selection utility or t...

Страница 145: ...ate perimeter mode with the radius that was last defined in the Remote Route Selection utility Figure 167 Selecting a geo fencing mode in SVMultiClient Figure 168 Selecting a geo fencing mode in SVCon...

Страница 146: ...from the Video Gateway 1 In the Remote Route Selection utility in the upper left of the window click Query files on unit The list of geo fencing files is refreshed 2 Click the Files field The list of...

Страница 147: ...Configuring Sensors and Activators page 119 6 Click Update and then save the settings They will be implemented after the unit is restarted see Saving Configuration Changes page 156 Configuring an Idle...

Страница 148: ...m when an idle monitor event is triggered For additional information about configuring the notification settings see Configuring Sensors and Activators page 119 7 Click Update and then save the settin...

Страница 149: ...d for the sensor to trigger an event You may have to experiment with different settings to see which is ideal for the particular vehicle the Video Gateway is installed in 4 Under Debounce enter the mi...

Страница 150: ...r In response to sensor events on Sensor 1 toggling of a switch connected to In1 Schedule According to a predefined schedule The outline switching alternatives are mutually exclusive only one of the t...

Страница 151: ...creen Note The Load Outline on System Start checkbox and the Activate button do not appear if sensor triggered or scheduled outline switching is activated The active outline switching method is select...

Страница 152: ...rVision Embedded Video Gateway System Guide Defining Alternate Outlines 151 Figure 177 Outline 1 summary screen 4 Select Enabled The outline s initial recording and event handling settings are display...

Страница 153: ...tion changes are saved and the unit is restarted You can save and restart now and then continue configuring the outline or wait until you have configured more settings before saving the changes and re...

Страница 154: ...Guide Defining Alternate Outlines 153 Figure 179 Opening Outline 1 Camera 1 settings in the Main Menu The configuration screen for the device opens Figure 180 Outline 1 Camera 1 configuration screen C...

Страница 155: ...iguring Video Lost page 102 Video Recording Settings page 104 Configuring Sensor and Activator Settings page 119 Note In the Camera screens when recording is by event the sensors and activators can on...

Страница 156: ...activated see General System Settings page 17 To select the start up outline 1 In the Outlines screen in the line in which the outline is listed or in the relevant outline configuration screen select...

Страница 157: ...mera brightness contrast and saturation settings are implemented immediately when you click the Update button To save them permanently the changes must be saved but restarting the unit is not necessar...

Страница 158: ...VG UVG Note The System Restart page of MVG and UVG400 units which have built in SerVision routers contains a Restart Router button For information about this button see Resetting the Unit page 197 3 C...

Страница 159: ...the unit s settings in the configuration utility the change is stored on the unit When the unit is next restarted the change is implemented If the unit has not yet been restarted you can choose to can...

Страница 160: ...ettings to the unit You can then configure the unit manually once again from scratch as you would if the system was just installed NOTE If recent configuration changes have made it impossible to acces...

Страница 161: ...the cameras recording the video will be lost however the cameras will be identified as Camera 1 Camera 2 etc Note Normally the video can be saved if two conditions are met 1 The recordings were all i...

Страница 162: ...efault settings are restored 6 Click Restart System The unit restarts and the factory default settings are implemented You are automatically logged out of the configuration utility and a confirmation...

Страница 163: ...click the link in the confirmation message to log into the configuration utility and reconfigure it If the primary IP used by the unit before you restored the default settings was different from the...

Страница 164: ...connecting from a remote network using any of the SerVision client applications please refer to the relevant manual for additional information or connecting via the configuration utility see page 165...

Страница 165: ...ect SVMultiClient connects to the Video Gateway and the Video Gateway appears in the Connection Panel 4 In the Connection Panel expand the system to display all the devices connected to it Figure 192...

Страница 166: ...rmation about the events that are recorded on the unit and display live snapshots from the cameras If you log into the configuration utility using a username for which configuration permissions are se...

Страница 167: ...ns Figure 195 Events screen HVG 2 Under Sensors select the sensors for which you would like to see lists of recorded events 3 Under Requested Day select the day from which you want to see events Note...

Страница 168: ...SerVision Embedded Video Gateway System Guide Connecting to the Video Gateway 167 Figure 196 Lists of events...

Страница 169: ...y this feature but snapshots can be updated at frequent intervals so that you can receive a continuous flow of images that allows you to clearly see on site developments as they occur Snapshots are tr...

Страница 170: ...setting of 60 is recommended this setting is equivalent to the quality of the images you receive when viewing a video stream at 10 FPS 128 kbs the default high quality setting Camera The camera from w...

Страница 171: ...to the unit Refresh Rate If you want the snapshot to be updated automatically specify how often you want the updates to occur in seconds Note A refresh rate of 0 means the snapshot is not updated auto...

Страница 172: ...pients of e mail notifications This option is also available in the System Summary screen For additional information about notifications see SMS and E mail Notifications page 61 For information about...

Страница 173: ...e current temperature of the Video Gateway s CPU If the temperature is too high it is displayed in red System Clock The status of the system clock can be one of the following OK Indicates the clock is...

Страница 174: ...d to a Ping request does not prove unequivocally that the device cannot be accessed remotely Similarly since Traceroute makes use of Ping the information returned by Traceroute may be incomplete Both...

Страница 175: ...type ping IP where IP is the IP address of the Video Gateway For example type ping 192 168 3 60 3 Press Enter The PC attempts to ping the Video Gateway by sending four test messages to it The Ping co...

Страница 176: ...rom the Video Gateway unit to a host device using Ping 1 In the System Diagnostics screen under Ping in the Ping IP Host field fill in the URL or public IP address of the host device to which the Vide...

Страница 177: ...espond Traceroute Traceroute is a tool that sends a simple message to an IP address and follows the route it takes from machine to machine in the network to reach its destination This may help you ide...

Страница 178: ...un A Run window opens Figure 210 Run window In the Run window in the Open field type cmd and then click OK A Command Window opens Figure 211 Command Window 2 In the Command Window type tracert IP wher...

Страница 179: ...ed Video Gateway System Guide System Diagnostics 178 Figure 212 Results of successful Traceroute If the target device is not reached after 30 steps Traceroute times out Figure 213 Traceroute timed out...

Страница 180: ...connect Figure 214 Traceroute request Note You can also access Traceroute from the Diagnostics submenu The functionality is the same regardless of how you access it Figure 215 Diagnostics submenu 2 C...

Страница 181: ...SerVision Embedded Video Gateway System Guide System Diagnostics 180 Figure 216 Traceroute results If the target device is not reached after 30 steps Traceroute times out...

Страница 182: ...m Diagnostics 181 Figure 217 Traceroute timed out after 30 steps Maintenance The maintenance screen is used to configure automatic system maintenance In addition on some Video Gateway models the scree...

Страница 183: ...r other interruption in network communication before the Video Gateway attempts to connect to the network To configure the maintenance options 1 In the System Diagnostics screen click Maintenance The...

Страница 184: ...normal way again Make sure that you know in advance that you are loading the right firmware and DO NOT INTERRUPT THE DOWNLOAD PROCESS once it is started If it nevertheless becomes impossible to connec...

Страница 185: ...follows IP Host The IP address or hostname of the TVG Upload Server Port The port of the TVG Upload Server 3 Click Update The unit connects to the server and receives a list of available firmware vers...

Страница 186: ...d below Required Files To upgrade the firmware you need the following files The Download Utility TVG_download exe A DLL file required by the Download Utility PCOMM dll The firmware file to install on...

Страница 187: ...he following ways Manually enter the values If the Video Gateway unit is on the same local network as the PC click Find units The opens and lists all of the embedded Video Gateway units on the network...

Страница 188: ...igure 225 Software download message 8 After about a minute the unit reset should be complete Once this has occurred the Power LED on the front of the unit should flash at frequent intervals If the lig...

Страница 189: ...d software version Remains solid green and does not flash orange Catch Boot cannot be performed Alternates between flashing quickly for a half second and remaining solid for a half second There is a m...

Страница 190: ...of the shortcut properties The Download Utility opens with the Catch Boot option available Figure 227 Download Utility with Catch Boot option 3 Select RS232 and then enter the COM port number 4 Selec...

Страница 191: ...ction dialog box opens 7 Browse to the TVX firmware file that you want to download to the unit and then click OK The file name appears in the window Figure 228 Catch Boot option with firmware file sel...

Страница 192: ...ru tgz Note This is not the actual URL to use consult your distributor for information about the correct URL 3 Click Update The new firmware is uploaded to the unit and then the router firmware is upd...

Страница 193: ...can only set one custom encryption key for a client device at any given time Thus all Video Gateways to which a given client will connect using an AES encrypted connection must use the same key In or...

Страница 194: ...th Key option 2 Select LAN 3 In the IP and Port fields enter the IP address and port of the unit in one of the following ways Manually enter the values If the Video Gateway unit is on the same local n...

Страница 195: ...to close the Find gateways dialog box wait a minute and then open the Find gateways dialog box again 4 In the upper right corner of the Download Utility make sure the Login checkbox is selected and th...

Страница 196: ...Encoded key The key is set on the Video Gateway and a confirmation message is displayed Figure 237 Confirmation message 13 In the Download Utility click Done The Download Utility closes 14 In the Vid...

Страница 197: ...mbedded Video Gateway System Guide Modifying the AES Key 196 Figure 238 Custom AES key name and size in the System Summary Figure 239 Custom AES key name and size in the Video Gateway statistics in SV...

Страница 198: ...the power On MVG and UVG400 units resetting the unit also resets the router If you wish you can reset the router without resetting the unit While the router is restarting you will not be able to conn...

Страница 199: ...appear on the sticker on the underside of the unit usually the IP is 192 168 1 210 and the port is 9988 The two default usernames are set to their default values and all other usernames are deleted t...

Страница 200: ...Guide Restoring Factory Settings 199 Figure 242 Pins to short in order to restore the factory setting MVG Figure 243 Pins to short in order to restore the factory settings CVG Pin 2 Pin 3 RS232 485 co...

Страница 201: ...startup process is completed the Power LED on the front of the unit flashes at frequent intervals the default factory settings are restored 5 Disconnect the power from the unit again 6 Remove the jum...

Страница 202: ...solid green and is not flashing reinstall the firmware using the Catch Boot operation If the LED displays as a solid orange or does not flash orange once before it becomes a solid green contact your...

Страница 203: ...7 Problem When client applications attempt to connect to the unit an Authentication failed error is displayed in the client Solution Ensure that the client application is configured with a username fo...

Страница 204: ...cally Uploading Video to an AVV Server page 67 Configuring Video Recording page 105 11 Problem The standard video quality settings do not work well with a client application Solutions In the video rec...

Страница 205: ...not blinking contact technical support Replace the Ethernet cable that connects the unit to the LAN Contact technical support 14 Problem The Power LED on the front panel of the unit lights up but the...

Страница 206: ...enabled but sound that is transmitted from a client device is not audible Solution Ensure that the Mute button on the rear of the unit is turned off Additional information Configuring General System S...

Страница 207: ...Guide Troubleshooting 206 If the Video Gateway is installed in an insulated container make sure the container is made of plastic not metal Metal interferes with the WiFi signal Additional information...

Страница 208: ...t page 25 For information about acquiring and connecting a CCTV monitor to your Video Gateway please refer to the installation guide If a CCTV monitor is connected to your Video Gateway you can view v...

Страница 209: ...lso appears After a few seconds this display is replaced by the default video display Figure 247 Startup screen NOTE If the unit is configured to connect to an external LAN using DHCP see LAN Settings...

Страница 210: ...V Monitor TV Out page 25 Configuring a Sensor to Control CCTV Display page 126 The rest of this appendix explains how to use the mouse touch controls to perform various operations For information abou...

Страница 211: ...of excerpts from recorded video for viewing or downloading to an FTP server Config Configures various display options Sys info Displays the name and network settings of the Video Gateway PTZ Enables y...

Страница 212: ...the display to a split screen in which the display is divided into four video panes and video from up to four cameras is displayed simultaneously VGA 1 2 3 4 Select the number of a camera for full scr...

Страница 213: ...es Sensor To select the video for playback by selecting a sensor event The selected option is highlighted 3 Under Camera select the number of the camera from which you want to see the recorded video F...

Страница 214: ...to scroll through all of the values A box appears around the selected value Select the up and down arrows as necessary to modify the selected value The duration of the selected time period appears und...

Страница 215: ...screen opens and displays a list of all the dates for which there is recorded video of events that were triggered by the selected sensor Figure 253 Date Selection screen Note To close the screen and r...

Страница 216: ...Select a time The Playback screen opens and the video is played beginning with the specified start date and time in the size you specified in the Playback menu Playback controls appear in the upper l...

Страница 217: ...To resume playback select Play Playback resumes from the original start time Pause Pause playback To resume playback select Play Playback resumes from the pause time Play Resume playback after playba...

Страница 218: ...d the entire contents of the edition to your FTP server The items are incorporated into a single video file for downloading The edition feature can be used to help you locate and keep track of importa...

Страница 219: ...e Edition menu select Name The Name screen opens The field at the top of the screen displays the current name if the edition has one Below the field is a virtual keyboard you can use to modify the exi...

Страница 220: ...th name BREAK_IN Adding Items to the Edition You can add one or more items to the edition You can select an item to add either by selecting a time range or by selecting an event To add an item to the...

Страница 221: ...rom Camera 1 4 Under Display select the desired video frame size SIF Quarter screen VGA Full screen 5 Select Next The relevant recording selection screen opens If you chose to select the video by time...

Страница 222: ...e start time or select the right and left arrows to scroll through all of the values A box appears around the selected value Select the up and down arrows as necessary to modify the selected value The...

Страница 223: ...ays a list of all the dates for which there is recorded video of events that were triggered by the selected sensor Figure 263 Date Selection screen Note To close the screen and return to the Edition m...

Страница 224: ...lect the button above the menu 4 Select a time The event is added to the edition The Event Time Selection screen closes and the Edition menu appears The item counter at the top of the Edition menu ind...

Страница 225: ...g the Edition Once you have finished adding items to the edition you can download the edition to your FTP server The items in the edition are all inserted into a single file in srv format SerVision s...

Страница 226: ...ant events will not be recorded For additional information see Download Optimizations page 18 3 Select Start The current contents of the edition are downloaded to the FTP server Clearing the Edition Y...

Страница 227: ...save the new settings in the unit s configuration The Config menu provides access to three screens Picture Params screen Sets the brightness and contrast of each camera TV Out Params screen Sets the l...

Страница 228: ...tility see Configuring Camera Settings page 91 You can modify these settings on the monitor and if you wish save the new settings to the unit s configuration NOTE Changing these parameters immediately...

Страница 229: ...ccordingly 5 When the brightness and contrast are set as you want them to be exit the menu by selecting one of the following buttons Done Return to live video display The settings remain in effect unt...

Страница 230: ...f the field or the down arrow to the right of the field to modify the loop interval This value only affects the full screen rotating display This value indicates how many seconds the display will rema...

Страница 231: ...restarts When the unit restarts the previous settings are implemented again Adjusting On Screen Information Display The On Screen Display OSD options control how information is displayed in the video...

Страница 232: ...n Camera Name live Display the name of the camera in live video camera panes The name of the camera as it appears in the Video Gateway s configuration is displayed unless Camera Number see below is al...

Страница 233: ...ct until they are manually changed again or until the Video Gateway restarts When the unit restarts the previous settings are implemented again Save Save the settings on the Video Gateway The next tim...

Страница 234: ...monitor menu select Sys info The System Information screen opens Figure 276 System Information screen Using PTZ Controls If cameras with PTZ controllers are connected to the Video Gateway and the cont...

Страница 235: ...nitor TV Out page 25 3 To move the selected camera select the controls as follows Control Description Tilt the camera up Zoom in Zoom out Tilt the camera down Pan to the right Pan to the left Move to...

Страница 236: ...ive is functioning properly status OK REC Recording is functioning properly 0 WP X0 Camera 1 recording status 1 WP X1 Camera 2 recording status 2 WP X2 Camera 3 recording status 3 WP X3 Camera 4 recor...

Страница 237: ...layed Status Message Description HD OK REC starting Recording is being initialized HD ERR Hard drive error The hard drive could not be initialized HD OK REC ERR init Recording initialization error The...

Страница 238: ...as a factory configured default static IP address which appears on the sticker on the underside of the unit Normally this address is 192 168 1 210 You can assign a different static IP address to the u...

Страница 239: ...deo Gateway units themselves and are assigned by the system administrators of the relevant networks The router contains a DHCP server that can automatically assign IP addresses to devices that are plu...

Страница 240: ...e orange flash every second Normal operation Solid orange with a single green flash every second Normal operation the unit is connected to a proxy server Solid green with a double orange flash every s...

Страница 241: ...Embedded Video Gateway System Guide POB 45205 Jerusalem 91450 Israel Tel 972 2 535 0000 Fax 972 2 586 8683 www servision net info servision net...

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