Samsung SRN-1000, Руководство пользователя, Страница: 100 / 122

100_ appendix
appendix
TrouBLeShooTing
Problem Action
The system does not turn on and the indicator on the
front panel does not work at all.
y
Check if the power supply system is properly connected.
y
Check the system for the input voltage from the power source.
y
If the problem persists even after you have taken the above actions, check
the power supplier and replace it with a new one if neccessary.
y
Check inside if the cables are properly connected. (SMPS, FRONT)
Video input is connected, but some channels do not
display corresponding videos.
y
Check if the camera is properly supplied with power.
y
Check the video output connecting the camera's webviewer.
y
Check if the network port is properly connected and the network setting is
set correctly.
y
Replace the hub connected to your network with one supporting Gigabit
communication.
Video output complies with the specification of the connected hub.
y
Check the < Network > item in < Setup > tab of the Web Viewer.
If network bandwidth is set too low, video may not properly display.
Pressing < REC > button on the Live Viewer does not
turn on REC LED and does not start recording.
y
Check if there is a free space on the HDD for the recording.
y
Check if the record mode is set to ON in the record mode setting.
The cursor will not move to the Start button when I
start the calendar search.
y
Check if the channel and the date that you want to play are marked with the V
symbol.
Both channel and date should be checked before you can start playing with
the Start button.
Cannot stop alarm by pressing the < > button
of the Web Viewer, due to continuing alarm events.
y
Modify the < Event > setup in < Setup > tab of the Web Viewer.
1) To stop alarm sound : Event Recording Mode - Alarm (camera event/
video loss) - Delete the Alarm Out.
2) To stop event : Event Recording Mode - Alarm (camera event/video
loss) - Turn off the mode.
No response controlling PTZ in the live viewer
y
Check the registered Camera if it support PTZ function.
The camera is not connected or the PC fails to
connect to the product.
y
Check if the network cable is connected properly.
y
Ensure that you have set < Network > - < Interface >.
y
Check the IP setting of the PC or camera.
y
Try the Ping Test.
y
Check if there is a different device near the product uses the same IP.
The Live screen is too bright or too dark.
y
Check the video settings of the registered camera.