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- English
Appendix
Symptom
Check/Remedy
AllShare function
You can see folders shared
through AllShare, but
cannot see the files.
•
AllShare only shows Video, Photo, and Music files. Other types of files are not
displayed.
Video plays intermittently.
•
Check if the network is stable.
•
Check if the network cable is properly connected and if the network is overloaded.
•
The wireless connection between the DLNA compatible device and the product is
unstable.
Check the connection.
The AllShare connection
between the product and
PC is unstable.
•
IP addresses under the same subnetwork should be unique, otherwise IP collision
can results in such a phenomenon.
•
Check if you have a firewall enabled.
If so, disable the firewall function.
BD-LIVE
The home cinema cannot
connect to the BD-LIVE
server.
•
Test whether the network connection is active by using the Network Status
function.
•
Check whether a USB memory device is connected to the product.
•
The memory device must have at least 1GB of free space to accommodate the
BD-LIVE service.
You can check the available size in
BD Data Management
. (See page 50)
•
See if the
BD-Live Internet Connection
option is set to
Allow(All)
.
•
If all above fails, contact the contents provider or update to the latest firmware.
When using the BD-LIVE
service, an error occurs.
•
The USB memory device must have at least 1GB of free space to accommodate
the BD-LIVE service.
You can check the available size in
BD Data Management
. (See page 50)
✎
When the factory default settings are restored, all stored user BD data is deleted.
HT-H6550WM-XY-0519.indd 60
HT-H6550WM-XY-0519.indd 60
2014-05-19 4:24:14
2014-05-19 4:24:14
