SAKI BF-Sirius, Руководство пользователя

Страница: 69 / 72

BF-Sirius
Specification/Customer Support
IV- 5
Exceptive Items
The following cases shall NOT be qualified as being warrantable even if they occur during the warranty period.
Trouble caused by installing software other than the software installed by Saki Corporation •
Trouble caused by making change or update of the BIOS, drivers, or OS that Saki Corporation •
does not accept
Trouble caused by computer viruses infection, which is attributed to customer’s operation
•
Additional machine conversion work on the standard specification product •
Damages caused by natural disaster such as fire, wind, flood, corrosive gas, earthquake, storm •
and lightning
Damages caused by external factors such as abnormal voltage
•
Damages caused by improper use, unauthorized repair or modification work •
Damages caused by moving machine at customers’ production site or irregular shock / dropping •
impact applied to machine
Damages caused by aged deterioration or wear on consumable supplies of machine
•
Damage caused by other systems or supplies connected to the machine •
2.1.3 Maintenance Check Service
To ensure the safe operation of this product, additional maintenance check services are provided.
For further inquiries, please contact Saki Corporation.
2.1.4 Others
Property Rights of the Replacement Parts
The old parts replaced by the repair and necessary for the investigation become our property, so
please be forewarned.
Holding Period of the Maintenance Parts
Basically, replacement parts (required to maintain product function) will be kept in stock for at least 5
years after termination of production. Please note that the product may not be repaired even during
this period, depending on the malfunctioning parts due to a shortage of those parts. Depending on
the nature of the required repairs, it may still be possible to repair your product even after this period.
Please contact our representatives or Saki Corporation.
Data Backup
We recommend to back up the programs and data stored in the storage media such as Hard Disk
Drive by yourself before sending the machine for repair. We assume no responsibility for changes or
loss of programs or data in the Hard Disk Drive due to our repair. In case of failure of recording media
such as Hard Disk Drive itself, recovery of programs and data cannot be recovered.
2.2 Customer Support Contacts
Company Name Saki Corporation
Address Ogawa Building, 4-14-7, Nakanobu, Shinagawa-Ku, Tokyo 142-0053, Japan
URL
http://www.sakicorp.com/
Phone
Inquiry about the products +81-(0)3-5788-6286
Inquiry about the technical service +81-(0)3-5788-6287