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Chapter 3: Operating the system
56 Using a phone or fax machine
Holding a call
During a call, you may place the initial call on hold while another call is made.
Thrane IP Handset:
Select Options > Hold in the Thrane IP handset. For further details, refer to the
section “Handling calls” in the user manual for the Thrane IP Handset.
Analogue 2-wire phones with R key:
Note
Different types of phone have different methods/keys for the
functions listed below. If you have another type of phone than the
ones listed below, refer to the documentation for your
phone/handset.
If you want to: Do as follows (standard 2-wire phone):
Place a call on hold. Press R 2 # .
Place the existing call on
hold and establish a new
call. Press R and dial the second phone number
followed by # .
Shuttle between the two
calls. Press R 2 #
(irrespective of whether the second call was
acquired using Call Hold or acceptance of
Call Waiting.)
Clear the held call, if no
waiting call exists. Press R 0 # .
Clear an active call and
return to the held call. Press R 1 # .
Note that this is only possible if no waiting
call exists.