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Sagemcom · MF 4591
EN
Error Messages and Possible Causes
· Error Messages and Possible Causes
Copy is blank.
Insert the documents face down into the document
feeder.
No toner cartridge inserted.
The device produces white lines when printing.
Clean the toner drum with a soft cloth.
Clean the scanner and the document feed slot (see
also chapter
Clean Scanner and Document Feeder
,
page 77).
The device produces black lines when printing.
Clean the scanner and the document feed slot (see
also chapter
Clean Scanner and Document Feeder
,
page 77).
The toner cartridge is damaged and must be replaced.
Use only original consumable materials.
The device produces vertical lines when printing.
It is possible that the scanner needs calibrating (see
also chapter
Calibrating the Scanner
, page 77).
The device makes a noise during printing.
The toner cartridge is almost empty and must be re-
placed. Use only original consumable materials.
Received faxes and copies are too light.
The sender’s device is not set optimally.
If the copy is also too light the toner is almost all
gone and must be replaced. Use only original con-
sumable materials.
Problems Printing or Copying
Possible Cause(s)
General Error Messages
Possible Cause(s)
INSERT PAPER
Paper must be inserted into the manual paper feed
(see also chapter
Load Paper into the Manual Paper
Feed
, page 27).
MEMORY FULL
Fax memory full! If the fax memory is full, no fax
messages can be received. Print the stored fax mes-
sages so that the device is ready to receive again.
REMOVE PAPER
A document jam has occurred: Remove all documents
from the document feeder. Clear the paper jam (see
also chapter
Fixing a Document Jam
, page 76).
PAPER JAM
A paper jam occured: Check
all
the following three ar-
eas for jammed paper: Paper tray/paper feed, print
unit and duplex unit/fuser unit (see also chapter
Fix-
ing a Paper Jam
, page 73).
Clear the paper jam. Press
o
after the problem has
been rectified to continue the print job. Press
j
to
suppress the error message.
WRONG PAPER
PAPER SIZE
Problem with the paper format inserted. Make sure
that you are using the proper paper format. Repeat
the print job or copy process.
There is no paper in the paper tray or the paper is not
loaded correctly. Check the paper tray.
TONER LOW
The toner cartridge is almost empty and must be re-
placed soon. Use only original consumable materials.
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