Troubleshooting •
11
147
Meter displays
Glucose Error
Detection of an unexpected hardware error
– Repeat the test or proceed according to the requirements
of your facility.
– Run a glucose control test with a new test strip (see
– Power the meter off and on.
– Reset the meter by pressing the On/Off button for
– If the error persists, contact your Roche representative.
Meter displays
Unexpected SW Error
Detection of an unexpected software error
– Repeat the test or proceed according to the requirements
of your facility.
– Place meter into a connected base unit to synchronize con-
figurations with the data management system.
– If the error persists, contact your Roche representative.
Communication Problems with the Data Management System via RF
The Accu-Chek Inform II Meter is
unable to communicate with the Data
Management System
– Check whether WLAN is activated on the meter (see
– Check whether the data transfer icon shows that the last
attempt at data transfer was successful (see Chapter 2).
– Dock the RF enabled meter into a hard-wired base unit to
transfer the data (see Chapter 9).
– Check the meter WLAN performance in Diagnostic Screen
#7 on the meter. See page 140.
– Reset the meter by pressing the On/Off button for
– If the error persists, contact your Roche representative.
Base unit
LED is not illuminated
Not connected to power supply unit or power supply unit is
defective, base unit is defective, or power outlet not active.
– Disconnect and connect the power supply again.
– If the error persists, contact your Roche representative.
LED flashes red
Communication or configuration error.
– Check the configuration and/or the connection to the Data
Management System (DMS). Contact the DMS or
IT administrator of your institution.
– If the error persists, contact your Roche representative.
Display/symptom
Possible solution
Содержание ACCU-CHEK Inform II
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Страница 3: ...0 4807839001 05 2013 09 EN Operator s Manual Version 5 0 A ACCU CCU CHEK HEK Inform II System ...
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Страница 174: ...A Appendix 174 Codabar Code 39 Code 93 Code 128 EAN 13 Interleaved 2 5 GS1 DataBar Limited PDF417 DataMatrix QR Code ...
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