Riverbed SteelHead 5080, Руководство по установке и настройке

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Troubleshooting | 47
4
Troubleshooting
This chapter describes how to troubleshoot the SteelHead installation. This chapter describes how to
troubleshoot these issues:
• “Cables” on page 47
• “Duplex mismatch” on page 48
• “In-path SteelHeads connection” on page 49
• “Oplock issues” on page 49
• “CIFS overlapping open optimization denies multi-user access” on page 50
• “IP address configuration” on page 52
• “Asymmetric routing” on page 53
• “Packet ricochet” on page 53
• “Packet ricochet: ICMP redirects” on page 54
• “Simplified routing” on page 54
• “Autodiscovery failure” on page 55
• “Protocol optimization errors” on page 56
• “Server-side out-of-path connection caveats” on page 56
• “Specific problems” on page 57
• “Resetting a lost password” on page 58
• “Network integration checklist” on page 59
Cables
Improper cabling prevents smooth traffic flows between the SteelHead and the router or switch.
Solution
To ensure that the traffic flows when the SteelHead is optimizing traffic, and when the SteelHead
transitions to bypass mode, use the appropriate crossover or straight-through cable to connect the
SteelHead to a router or switch. Verify the cable selection by removing the power cable from the
appliance, and then test connectivity through it. Make sure that you have connected your cables as
follows: