Copyright © 2008 by Lucky Distributing
Revision 2.0 updated 11/05/2008
31
TROUBLESHOOTING
PROBLEM
Pellets are not feeding
CAUSE(S):
•
The hopper is empty
•
The auger motor or control board is faulty.
•
The auger is blocked (foreign objects, large pieces of wood, etc.).
•
The hopper lid is open.
POSSIBLE SOLUTIONS:
•
Fill the hopper with pellets.
•
Have the dealer check for an auger motor or control board fault and replace if necessary.
•
Clean the hopper and auger shaft of foreign debris.
•
Close the hopper lid.
PROBLEM
The unit runs for 21 minutes during start-up, then automatically switches off.
CAUSE(S):
•
The hopper lid is open.
•
The hopper recently ran completely out of fuel.
•
Exhaust gas has not reached the required temperature.
•
Low-Limit temperature switch may be faulty.
•
The connection to either the lower or upper limit temperature switches is loose or broken.
•
Control board is faulty.
POSSIBLE SOLUTIONS:
•
If the stove was completely out of fuel, it may take two complete start-up cycles for the stove to
become fully operational. This is due to the fact that it takes approximately 10 to 15 minutes for
the auger path to re-load with fuel. During that time, little or no fuel will feed into the burn pot. It
is possible at the conclusion of the first compete start-up cycle in this scenario, that the stove
will shut down one more time with an error message.
•
Have a qualified service technician check the control board and low limit switch, check for loose
or incorrect wiring, and replace the low temperature switch and check control.
•
Inspect the wiring for proper termination on each component (see block diagram on page 7).
Check that there is a good connection between the lines and terminal ends on both the
component and control board ends of each wiring loop, and that all components are plugged
into the correct location on the motherboard.
PROBLEM
Chimney Fire or a fire in the fuel hopper
•
IMMEDIATELY EXIT PREMISES AND CALL 911 FROM A SAFE LOCATION.
•
Have your stove and ventilation inspected by a qualified service technician prior to subsequent
use.
Содержание INTEGRA II
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